Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 863 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 30th August 2024

520

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The house was amazing, the service was amazing. It was our first experience with a villa vs hotel. They answered every question I had efficiently and patiently. We will definitely use them again.”

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Posted 3 years ago

“efficient and honest. Good communications. what you see is what you get.”

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Posted 3 years ago

“We did not get any help to get COVID-19 test on Saturday and really disappointed and only the Butler was able to find a local doctor to comet over and he didn’t accept credit or debit card and had to go thru the trouble to find cash”

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Posted 3 years ago

“Rhonda was very helpful”

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Posted 3 years ago

“Their response time is great. I would highly recommend them. The only issue we had is that we wanted to pre book transfers, excursions, activities way in advance of our arrival to make sure they weren’t sold out. They told us they were only able to do it within 30 days of arrival, so I ended up doing it with the property directly. Other than that they were great to work with and very prompt with service and replies.”

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Posted 3 years ago

“Had the best time ever!! I've recommended it to my family and friends”

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Posted 3 years ago

“Isle Blue was a pleasure to work with from booking to checking out. Everyone was very attentive, professional, friendly, proactive, etc… I can’t say enough. Thank you for a wonderful experience.”

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Posted 3 years ago

“Our experience from beginning to end was first class! The house manager, Julian, greeted us and made sure we arrived safely and understood everything about the villa and the local area. He was also available for us to text or call while during our stay. The villa itself was exquisite and the view from the upstairs bedroom was breathtaking. Sapodilla Bay Beach was certainly the clearest, bluest waters I've ever experienced. During low tide, you could walk for over a hundred yards and still be able to touch the bottom of the ocean. Our end of the beach was quiet and private, but we could still walk to the other end where vendors played music and served food and drinks. It was simply perfect!”

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Posted 3 years ago

“This villa was more stunning in person than the photos listed - truly a magical place. We highly recommend this property and will definitely be returning the next time we visit Sint Maarten. 5 stars all the way around.”

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Posted 3 years ago

“Very easy to work with. We had a lot of special requests - they filled all of them.”

Isle Blue 5 star review on 19th July 2021

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Posted 3 years ago

Thank you Lucy for your kind review. We love the family photos. We are delighted you enjoyed your stay.

Posted 3 years ago

“The Villa was amazing, although on the less desirable side of the island. We never saw the housekeeper....that part was disappointing”

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Posted 3 years ago

Good day Christina, Thank you for sharing your comments. We are looking into the housekeeper issue and await the property manager's response. We will follow up with you once we have a response. We hope to welcome you back to villa Rosa in the future.

Posted 3 years ago

“Isle Blue provided good service with booking the Sunset Villa. Response time was within 24-48 hours whenever we had questions while planning our vacation. Concierge services were ok. Wish concierge would have shared some recommendations for daily activities and explained what was on the French and Dutch Side regarding activities and excursions.”

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Posted 3 years ago

“Our stay at Isle Blue's Villa Capri was absolutely perfect! The villa was beautiful and exactly as shown in the photos online - it was super clean and included everything you could need on vacation: fully equipped kitchen, washer/dryer, beach towels, bluetooth speaker, pool floats, a kayak, paddle board, a gas grill, wifi - the list goes on! We woke up to the stunning views of the turquoise water each morning right from our bed - what a view! You can quickly walk down to the beach via a short path of stones shaped like sand dollars which was so cute. The bay feels mostly private but there are a few beach vendors towards the far end where we were able to grab a quick bite and a drink - including fresh coconut drinks that are made right in front of us! We ventured to a few other beaches (Grace Bay and Blue Hills) and each time we came back to Sapodilla Bay, it reminded us how much we loved this little slice of paradise. Julian was our house manager and he was extremely helpful from the moment we landed at the airport. We felt so welcomed by the Isle Blue staff which was refreshing as our travel experience had been pretty hectic. I highly recommend booking your next stay with Isle Blue!”

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Posted 3 years ago

“Found these BEAUTY OF A GEM on the internet. However the service was ABOVE and BEYOND expectations. The staff made sure we were taken care of from menu to housekeeping to snacks to transportation. I would HIGHLY recommend this house again. Thanks for making my BESTIE’S 50th an amazing experience”

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Posted 3 years ago

“Excellent Company and great responsive Service. Has amazing Houses”

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Posted 3 years ago

“I had my first experience with Isle Blue as I planned my 50th birthday celebration for Playa del Carmen, Mexico with a stay at Casa Sirenus. This entire process has been an experience that I will never forget. The staff at Isle Blue are wonderful and efficient and effective and timely in response and they have their "act together". Sue has been such a great staff person to work with and I am so happy that I had the chance to experience this.”

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Posted 3 years ago

Good day Steven, Thank you for the kind comments. It was our absolute pleasure to host you at stunning Casa Sirenus. It was a delight working with you. We hope to welcome you back in the near future. I think celebrating your 50 1/2 birthday is an equally great celebration. Rob

Posted 3 years ago

“Very smooth process.”

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Posted 3 years ago

“Isle blue was a seamless easy service. Thank you for everything !”

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Posted 3 years ago

“We traveled with a group of 14 including 8 children and could not have had a better experience. The home was absolutely beautiful and well maintained but the staff is what made the experience incredible. The staff at our house, including head hostess Ms. Nikki, Chef, Mr. Jerry and Mr. Zeke took such good care of us that I shed a few tears when we departed. What an incredible group of people. I can’t say enough about them. We will be absolutely be back and we will choose Windward so we can have the same staff.”

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Posted 3 years ago

“Our experience with Isle Blue was first class. Communication was great and the villa was just as described. Highly recommend!”

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Posted 3 years ago

Isle Blue is rated 4.7 based on 863 reviews