Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.72

4.7 Rating 863 Reviews

94 %

of reviewers recommend Isle Blue

4.7

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 30th August 2024

520

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone at Isle Blue is so happy to help make our vacations the best week of our year. Everyone we have worked with there, especially Rob and Mary, have gone above and beyond. I can't recommend them enough! Thank you for pampering me the past couple of years. We will be back next year!”

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Posted 6 years ago

“This was our third stay at Old Trees booking with Isle Blue and once again we have been provided with exemplary service!!! Our contact Sue is wonderful and available by email whenever I think of something else to ask or to add a reservation or change departure times. We head off on our holidays knowing that everything will be perfect...the only thing we have to worry about is if we’ve ordered enough wine!! We’ve just booked through Isle Blue again for next year and can ABSOLUTELY recommend their services!!”

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Posted 6 years ago

“Everything was handled by Mary of Isle Blue quickly and professionally. Always responded in a timely manner. When we got to Barbados, there were zero problems. Everything that was set up was perfect as promised. I recommend Isle Blue without reservation!”

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Posted 6 years ago

“We had a one week family holiday in Nevis at Mahogany Manor in January. The house is very comfortable with spectacular views. Having access to the Four Seasons Hotel’ facilities was a great feature which we used extensively. Nevis is a wonderful island with lots to do (including excellent hikes) and a variety of outstanding restaurants. The staff at Isle Blue were very helpful and professional.”

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Posted 6 years ago

“Excellent service. They were hyper attentive. Great advice. Very happy with the villa selection.”

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Posted 6 years ago

“Everything they said they would do, they did and they were readily available when needed or had questions.”

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Posted 6 years ago

“Booking procedure and service in resort was very good. We were nicely welcomed and the facilities of the villa explained to us. We had a problem with drainage in one area of the villa and attention to solve the problem was efficiently provided. It transpired that there was a blockage in the drain outside of the grounds of the property. This was nobody's fault, but the important thing is that the service provided was pleasant and efficient.”

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Posted 6 years ago

“Isle Blue were a pleasure to deal with. Efficient, helpful and provided a high standard of service”

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Posted 6 years ago

“Isle Blue fulfilled our expectations and presented great advice to find the perfect villa for us.”

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Posted 6 years ago

“St. Martin Blue and Isle Blue were able to help as move from St. Martin to St. Lucia for our November 2017 trip.”

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Posted 6 years ago

“Great villa and staff. Made our vacation very enjoyable.”

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Posted 6 years ago

“Isle Blue’s responsiveness and high level service makes them top notch, they are always a joy to work with when planning our vacation. They make planning very easy, best company to work with by far!”

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Posted 6 years ago

“The entire experience of booking with Isle Blue was exceptional. From a very early (for us) booking, through all the months leading up to our vacation, the staff that supported us (Sue Patrao and Lisa Abbott) were exceptional. They did not miss a thing and dealt with the many changes that I gave them!”

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Posted 6 years ago

“Delivered as promised - enough said”

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Posted 6 years ago

“We loved the Villa in Barbados and had a wonderful driver to take us around this beautiful island. Hoping to have availability in additional islands.”

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Posted 6 years ago

“You guys were incredible - thank you for really going out of your way (even after we arrived) to make sure everything was exactly what we wanted for our anniversary! We'll definitely travel with you again!”

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Posted 6 years ago

“This was the first time re rented outside of a hotel ant it was amazing! The support and service was great- property perfect. Great experience.”

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Posted 6 years ago

“We were not honored what was agreed. Very sneaky and misleading.”

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Posted 6 years ago

Thank you for your feedback. We are very sorry to hear about your impression. I looked into your stay and it appears that your dissatisfaction arises from the use of the concierge credit that was extended to you. Please note that due to security and liability, property owners need to authorize vendors. Therefore, the credit can only be used on authorized vendors. I know you wanted to use the credit on non-eligible services but the credit can only be applied to vendors that are authorized to enter the property. As we noted, we made an exception to your situation and will apply the unused credit to any future bookings. If you have further concerns, please contact us and I will be delighted to assist you. Thank you once again for providing feedback.

Posted 6 years ago

“Everything about our trip was perfect”

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Posted 6 years ago

“All staff members are professional and courteous. Our group was treated fairly (return of deposit) in the aftermath of hurricane Irma. I would definitely use your services again.”

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Posted 6 years ago

Isle Blue is rated 4.7 based on 863 reviews