“Hi my name is James and I’ve emailed multiple times since the 10th of November, I ordered €80 worth of products on the 5th of November, how ever it didn’t arrive on time. So I emailed continuously for multiple days until I got a reply, apparently the processing and dispatch team missed my order. That was fine, but it’s now the 25th of November and I still have not received my order. My order is #SS0361735 and I would like a response ASAP, this is disgraceful customer service and I warn anyone who might consider buying from this company. If I don’t get a response I’ll have to contact my bank in order to get my money back from this slow serviced ‘company’.”
“It definitely reduces the amount the shoes crease. But on insta and you tube it’s portrayed as a crease stopper. It’s not quite THAT affective. Defo worth a try though 👍🏽”
“I ordered one black pair and one white pair and what I received was two white pairs which was disappointing as my son who needed the black ones has black nike Air Force trainers.”
“I placed my order 12 days ago (9 working days) and it still hasn't arrived which is extremely frustrating. The only reason this isn't a 1 star is because the customer service team replied promptly when I got in touch last week to ask for an update on my late order which was good. However, the answer didn't really help and I'm still waiting so not exactly ideal.”
“I had to wait at least 2 weeks when it said it would be 1-2 days and there too flimsy and don’t help at all only good thing is that they have me a wipe with my shields wouldn’t recommend”
“Placed an order for 2 day delivery. 2 weeks later abs several emails to chase and still no delivery. Sneaker-Sheilds response was sent but not delivered and when it is returned to them, they will refund. Now a month later, and they are still saying they haven’t had it back (who knows who from, it never got delivered to anyone) so they won’t refund.
Terrible customer service, poor communication, no idea if the product is any good!”
