ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.87

4.9 Rating 3,014 Reviews

98 %

of reviewers recommend ISS Automotive Solutions

4.9

Based on 3,014 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 9th December 2024

172

Anonymous

Anonymous // 01/01/2019

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“This was one of the best decisions I've made to purchase a new instrument cluster from ISS. It was literally 30 minutes to install and worked instantly. It fixed all of the problems we had with the old cluster and others we didn't even realize we had. The customer service was quick to respond with my initial questions and with the purchase. I'll definitely be keeping ISS on my go to list and recommendations to others.”

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Posted 1 month ago

“Easy ordering process. Fast delivery. Exactly what I was looking for exact same radio that I was replacing. I returned the old one and got the lifetime warranty very quickly. Would absolutely recommend and order from them again.”

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Posted 1 month ago

“Good product very thorough on fitment. No problems. Factory”

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Posted 1 month ago

“Iss did what they said they would do. Excellent work for my cluster replacement. Easy directions to follow for returning the old cluster to them. I'm very happy,will use them again for future repairs.”

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Posted 1 month ago

“Great job,now I can see how fast I'm going”

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Posted 1 month ago

“Realy nice, clean and great price. This guage unit solved my issues and will be looking for parts for my other truck. Thank you”

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Posted 1 month ago

“Alot better quality than the rest on the internet”

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Posted 1 month ago

“ISS was simple and easy and right on the money even down to the video instructions , The product was beautiful went right in and the service was exellent . I look forward to using ISS in the future and I tell all my friends what a great company to due buissness with .”

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Posted 1 month ago

“Wasn't sure if they could fix my 07 f250 instrument panel because my odometer hasn't worked for year, got it back quicker than they said and it works great!”

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Posted 1 month ago

“Bought an instrument cluster for an 03 silverado. Cluster fit as advertised and has worked perfectly”

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Posted 1 month ago

“First time ordering from ISS and it was a GREAT experience. I purchased an Instrument Cluster for a 2004 Chevy pickup and it works perfectly. It took 25 minutes. Plug and play.”

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Posted 1 month ago

“Easy changeover. ISS will help you along the way if you run into any issues. Make sure your vehicle is code free, if possible, before changeover. Be as OE as much as possible. Older vehicles getting replacement clusters don't play nice with LEDs. Use the bulbs that are already installed reworked cluster to verify all is working correctly for a few weeks 1st b4 throwing upgrades at it.”

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Posted 1 month ago

“ISS had a replacement instrument cluster for my 2002 Chevrolet Astro, which is a big help because they were able to program the actual mileage my at the time current instrument cluster had so I didn’t have to purchase a unit with incorrect mileage. Perfect, I recommend to all.”

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Posted 1 month ago

“Everything came off without a hitch and was everything I expected if not more! The gauge cluster is absolutely like new and works perfectly. Very nice to experience something that actually is just like it was advertised! I will definitely use your company again if need be and will let anyone and everyone know about the service you all provide.”

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Posted 1 month ago

“I'm glad with the service that I received. Fast turn around for the fast repair on my Deck. Great place to deal with.”

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Posted 1 month ago

“Fast flendly people. nice to work with and awsom quality!”

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Posted 1 month ago

“I ordered a instrument panel and returned my old one back,the whole thing went seamless,easy to work with nice piece works great!!”

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Posted 1 month ago

“The product I needed in a timely matter. It was perfect.”

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Posted 1 month ago

“I needed to have the instrument cluster rebuilt for my 2003 Chevy Silverado. I planned to just order a rebuilt one, but when I mentioned to the customer service rep my truck only has 28,000 miles on it, she suggested I send my old cluster in, since it is in pristine cosmetic condition. I did do that and received it back rebuilt and now functioning as it should. I am very pleased with the service. Thumbs up!”

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Posted 1 month ago

“Exactly what is advertised they made it very simple as far as purchasing and installing”

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Posted 1 month ago

ISS Automotive Solutions is rated 4.9 based on 3,014 reviews