ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.87

4.9 Rating 3,014 Reviews

98 %

of reviewers recommend ISS Automotive Solutions

4.9

Based on 3,014 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 9th December 2024

172

Anonymous

Anonymous // 01/01/2019

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“I am a small auto shop owner/operator and have used ISS twice this year so far to satisfy customers with instrument cluster issues that no other shops would take on. I have had great service excellent products and fast turn around every time and will continue to do business with them. Happy customer!”

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Posted 1 month ago

“The replacement part works perfectly , quick service!”

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Posted 1 month ago

“Fantastic Experience! This is how a company should be run!”

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Posted 1 month ago

“I was very pleased with the quality product I received from ISS Automotive Solutions! The process to order online was simple enough and the return labels and everything made it easy to complete the transaction! Thanks guys!!!”

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Posted 1 month ago

“Purchased a gauge set and am extatic. Love them. I would recommend to anyone”

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Posted 1 month ago

“Very good service. Just waiting for my lifetime warranty document,”

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Posted 1 month ago

“I purchased a Instrument cluster panel display with Led Light upgrade and Red/Black Instrument needle's for my 04 Yukon SLT.The lighting is great with the needle's. I did have to adjust the RPM & Gas gauge needle's but that was an easy fix for me. I am pleased with the Cluster and would recommend ISS Automotive to all my friend's.”

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Posted 1 month ago

“Thank you. The product was just as advertised. Cost effective and quality and quick service. Will definitely be a repeat customer.”

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Posted 1 month ago

“Order came quickly, just as described. So far no problems”

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Posted 1 month ago

“Received instrument panel quickly, looks and works great. Easy to ship old one back and quick confirmation of receipt along with warranty. Would definitly recommend.”

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Posted 1 month ago

“GREAT PRODUCT! GREAT PRICE!”

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Posted 1 month ago

“My part couldn't be replaced, so I sent it to ISS and they rebuilt it and sent it right back, super quickly! Fantastic service. Thank you!”

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Posted 1 month ago

“Recieved our Instrument cluster in great time and it solved our problem.”

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Posted 1 month ago

“Very happy with the repair, works great no issues a couple weeks installed. Would do 5 stars but I originally ordered a replacement so I didn't have to wait and the website took my payment. Almost immediately after the order went through I got an out of stock email. I was very annoyed as the website should show stock or out of stock and let you make a decision based on that. However I did decide to send my old cluster in for repair, I figured I would be down for a few weeks but they fixed it and I had it back in a little over a week. Did a great job on the repair, just annoyed and feel they take your money without stock then ask you to do the repair service instead.”

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Posted 1 month ago

“Thay totally delivered!! Did everything they said they would do. In the exact time frame. Getting ready to send the cluster for my 1990 Isuzu npr. 👍🏾👍🏾👍🏾👍🏾🫶🏾😁”

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Posted 1 month ago

“Part came super fast and it works like brand new. Defiantly will recommend for others and will come back”

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Posted 1 month ago

“They are very awesome only problem is have is one of my Speedometer needles didn't have a weight in it that's my only complaint”

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Posted 1 month ago

“Very good product. Simple installation. Plug and play. Wonderful, fast shipping.”

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Posted 1 month ago

“Helpful service quick delivery and it worked perfectly thank you”

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Posted 1 month ago

“I sent the instrument panel out of my ford 2000 f 150 because the odometer was not working. It cost me $40 to ship and $160 for you to repair it. You told me you did not know how to fix it and refunded $90. to me. So it cost me $100. for nothing. I saw later that you mainly work on GM products. If you don't know how to fix fords why did you take the job. I can't find a replacement that dose not need to be reprogramed so I can seeno way that I can sell the truck.”

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Posted 1 month ago

ISS Automotive Solutions is rated 4.9 based on 3,014 reviews