ISTO. Reviews

Name: ISTO.
Address: 11, Rua Aristides de Sousa Mendes, 5Dto, Lisboa
Rating: 4.71

4.7 Rating 150 Reviews

92 %

of reviewers recommend ISTO.

4.7

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Color delivered is not corresponding to the order No news from customer relation on the procedure to return”

Helpful Report

Posted 1 year ago

“Great clothes, friendly staff... a brand for life!”

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Posted 1 year ago

“how love ISTO! Due to the great quality, we have only been buying our basic shirts there for years. Now we had made a size error when ordering, customer service responded immediately, we were able to return the shirt in question and were sent the same one in the correct size free of charge, even though the error was clearly ours. thank you ISTO for the perfect customer service and great quality!”

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Posted 1 year ago

“A brand that seems to be on the right track making well constructed basic garments.”

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Posted 1 year ago

“By far one of the best slow fashion brands in the world”

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Posted 1 year ago

“A brand that offers exceptional quality and comfort,”

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Posted 1 year ago

“Jeans came very quickly! Quality and fit was awesome will definitely return”

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Posted 1 year ago

“The best customer service I have ever experienced. ISTO team really wants their customers to enjoy the products that they offer and go out of they way to help. Product quality is second to none!”

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Posted 1 year ago

“O artigo muito bom e o atendimento fantástico. Obrigada”

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Posted 1 year ago

“Customer service was so helpful when I wanted to change part of my order! I really appreciated both their flexibility and their speed.”

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Posted 1 year ago

“Amazing quality of each and every product made in Portugal and the friendliest customer service I have ever experienced. Thank you for existing!”

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Posted 1 year ago

“too small”

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Posted 1 year ago

“Excellent and prompt customer service, helped me with my exchange.”

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Posted 1 year ago

“Todo perfecto y rápido”

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Posted 1 year ago

“Customer service excellent”

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Posted 1 year ago

“Very simple process of purchase and it was also very simple and quick too to return the clothes and get new ones that were a better fit.”

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Posted 1 year ago

“Estou completamente satisfeito. Um ótimo design e a qualidade é de primeira classe! De qualquer forma, continuo sendo cliente.”

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Posted 1 year ago

“Such a cool brand!”

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Posted 1 year ago

“I brought some clothing when in Portugal in June and was blown away by the quality of the product. I ordered new items recently and they arrived in Australia in 3 days which was incredible. Will be ordering more denim and clothing for Summer soon.”

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Posted 1 year ago

“Shopping experience is top notch. Fast shipping, great website navigation and friendly employees”

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Posted 1 year ago

ISTO. is rated 4.7 based on 150 reviews