iSTRAP Reviews

Name: iSTRAP
Address: Locked Bag 5024, Alexandria, New South Wales
Rating: 4.50

4.5 Rating 1,947 Reviews

87 %

of reviewers recommend iSTRAP

4.5

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

iSTRAP 5 star review on 12th November 2024

524

Anonymous

Anonymous // 01/01/2019

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“Thank you for the straps for both apple watches se. The quality is good after two weeks and the children like them.”

Helpful Report

Hey Mohammad, Thanks for shopping with us! We're happy to hear that you and the family are impressed with your iSTRAP purchase ❤️

“Fantastic service and delivery. Ordered Tuesday had the strap Wednesday. Nice quality very impressed”

Helpful Report

Hey Joan, Thanks for shopping with us and for the 5 stars! ❤️

“Ordered Saturday night and parcel arrived Wednesday. The only thing wrong was the package (large envelop) had come unstuck but order was still inside.”

Helpful Report

Hey Denise, Thanks for shopping with us! We're glad to hear that your order arrived quickly, and that you're 5 stars happy with it 😘

“Hi, I received the parcel yesterday but it was empty.”

Helpful Report

Hey Ciara, Thanks for shopping with us. Oh no! We're sorry to hear that you didn't receive your order as expected. Please reach out to our team so we can sort this out for you asap ❤️

“iStrap delivered my order very quick (with correct item). They have lots to choose from. I am very pleased with the service so far.”

Helpful Report

Hey there, Thanks for shopping with us! We're so glad to hear that you were pleased with our product range and speedy delivery 🫶🏼

“Good straps.worth it to buy one.”

Helpful Report

Hey there, Thanks for shopping with us and for the 5 stars! 🤩

“I purchased three istraps online. Two were the wrong size, I underestimated on the braided solo loop (should have ordered size 5 instead of 4) and over estimated on the solo loop (should have ordered S instead of M). This was my mistake but istrap is sorting it out for me. The delivery was very quick and the quality of the bands are excellent.”

Helpful Report

Hey Donna, Thanks for shopping with us! We're so happy to hear that you're being promptly assisted with an exchange, and have had a great experience so far 🫶🏼

“I strap are very good Auspost is a let down Paid for express one week later still nothing”

Helpful Report

Hey Dennis, Thanks for shopping with us and for the 5 stars! Please reach out to our team so we can assist you with your order ❤️

“There are many variants of product to choose, and the price is reasonal with good quality. I also like the package which is environment friendly.”

Helpful Report

Hey Hannah, Thanks for shopping with us! We're stoked to hear that you love the environment as much as we do, and that you enjoyed our huge product range ✨

“Talk about great service and quality. Had my new straps on the doorstep quicker than I would have ever expected. The quality of the bands is also outstanding and great value for money”

Helpful Report

Hey Rhys, Thanks for shopping with us! We're so pleased to hear that you're impressed with our quality and speedy service 😘

“Have loved every single product from this website and will continue to reorder for a long time! Very pleased and great prices 😊”

Helpful Report

Hey Ebony, Thanks for shopping with us! We're so happy to hear that you've enjoyed every experience so far, and we can't wait to see what you pick next ❤️

“Very happy with my purchase. Was easy to order and only took a few days to arrive . It was effortless”

Helpful Report

Hey Connie, Thanks for shopping with us! We're so happy to hear that you had an effortless experience ✨

“Super fast delivery. Very pleased.”

Helpful Report

Hey Jan, Thanks for shopping with us and for the 5 stars ❤️

“Exactly what. I expected very good”

Helpful Report

Hey Gavan, Thanks for shopping with us! We're glad to hear we met your 5 star expectations ❤️

“Received the wrong size wrist band but I strap would not send me the correct size. I got a credit so waited until there was a comparable sale to buy the correct size. But credit had expired after a month. Argued my case got another month extension but when paying I could only use one promo code (ie credit) - not another promo code that an acquired for free shipping. Should have a no-cost replacement of size.”

Helpful Report

Hey Rhonda, Thanks for shopping with us! We're sorry to hear you weren't happy with the service our team provided. We can see that the items received were as per your order. We have a 100% satisfaction guarantee that enables all of our customers to return their items for something that is more suitable, which we can see our team assisted you with 😊

“Gives a sophisticated look to a bulky watch.”

Helpful Report

Hey Kimberley, Thanks for shopping with us! We're so glad to hear that you're enjoying your new Noir Attelage Single Tour 🥰

“Very speedy from ordering to receiving and a nice, comfortable product. If you are in-between sizes, I would recommend getting the smaller”

Helpful Report

Hey Sharon, Thanks for shopping with us! We're thrilled to hear that you enjoyed your experience 😊

“Love the new color straps I just got, Now I can change up the colors as I want and not be bored with one color and the Quality is always great.”

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Hey Gayell, Thanks for shopping with us! We're happy to hear that you're switching things up 😜

“Perfect as always. Super fast delivery”

Helpful Report

Hey Megan, Thanks for shopping with us! We're so pleased to hear that you're happy with your purchase and impressed with our speedy delivery ✨

“Exactly what we ordered”

Helpful Report

Hey Diane, Thanks for shopping with us and the 5 stars! 🥰

iSTRAP is rated 4.5 based on 1,947 reviews