iSUBSCRiBE Reviews

Name: iSUBSCRiBE
Address: 559a King's Road, London
Rating: 3.93

3.9 Rating 1,967 Reviews

70 %

of reviewers recommend iSUBSCRiBE

Company Reviews

Product Reviews

451

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Phone:

020 7199 0161

Email:

support@isubscribe.co.uk

Location:

559a King's Road
London
SW6 2EB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“E xcellent service I use this service often Thank you”

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Posted 8 years ago

“great site, use the service often as they are always there if there is a problem.”

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Posted 8 years ago

“When I placed my order online 2 weeks ago I received an email confirmation but have had no communication since. No magazine has arrived (it is a weekly publication) and I have been unable to get any information from the company to find out why this is. I am in the point of cancelling my subscription and would not recommend this company.”

Helpful Report

Posted 8 years ago

Dear Susan, Thank you for taking the time to leave us a review. Please be advised at iSUBSCRiBE we are a third party subscription company who work alongside the publishers, who dispatch your magazines. As we sell so many titles we can only offer the guidelines of when your magazine will be delivered. In this case, your delivery estimation would have been within 2-4 weeks, as it is a weekly publication. I have however today contacted the publishers for you and have emailed you your start date. I hope this helps. Kind regards, iSUBSCRiBE

Posted 8 years ago

“Very easy to set up and purchase.”

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Posted 8 years ago

“Order went through easily. Not yet received product - looking forward to first magazine.”

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Posted 8 years ago

Dear Erica, Thank you for taking the time to leave us a review. I'm really pleased you found our website easy to use when placing your order! I have emailed you in regards to you start date. I hope this helps. Kind regards, iSUBSCRiBE

Posted 8 years ago

“Did not appreciate when purchasing gift voucher it could only be used for 12 month subscription. This meant the gift card could not be used for wanted item by the recipient of gift as yearly subscription more than value of gift voucher. Not user friendly.”

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Posted 8 years ago

Dear Dean Thank you for taking the time to leave us a review. Please be advised on the purchase of our gift vouchers we do state in our terms and conditions the gift voucher excludes offers on direct debit orders. To help the recipient choose a magazine best suited to them we do offer a gift finder option on our site. This will help narrow down their options and include a credit/debit payment option to use their gift voucher with. I hope this helps. Kind regards, ISUBSCRiBE.

Posted 8 years ago

“I would really appreciate a message from you about a month before this subscription is due to expire so I can renew”

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Posted 8 years ago

Dear Elizabeth, Thank you for taking the time to leave us a review. Please be advised before your subscription is due to expire we will send an email to remind our subscribers to renew, along with a discount for being a returning customer! I hope this helps. Kind regards, Isubscribe

Posted 8 years ago

“I have been asked to review my isubscribe experience however all I can say is it was straightforward to place an order......BUT I will not know how sucessful the process was until I receive my first magazine and that won't be for a few weeks. Perhaps I should have been asked for a review in a few weeks time!”

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Posted 8 years ago

“The National Club Golfer magazine is a good quality golfing publication that I have been following for some time. I really liked the free gift attached to my subscription, 12 Mizuno golf balls will come in very handy. Thanks again.”

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Posted 8 years ago

“Bought as gift but recipient never received iCard hoping they receive magazines!”

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Posted 8 years ago

Dear Karen, Thank you for taking the time to leave us a review. I have located your subscription placed with us on the 24/06/16 and can see an icard was created to be sent to the recipient. Please accept our sincere apologies for the non delivery of this. I will of course have this re-sent. In regards to when the subscription will commence I have sent you an email with your start dates. I hope this helps. Kind regards, ISUBSCRiBE

Posted 8 years ago

“Gaining subscription for a magazine was very easy and I was completely satisfied by the process.”

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Posted 8 years ago

“Firstly, it's very difficult living in New Zealand and working out how to to get a subscription to "Model Boats", a UK publication. Having succeeded with this, my problem this year has been how to change my subscription, so I only receive the publication and not the digital coverage that I used to receive. I think I have now succeeded in achieving this and the subscription will start after the old one expires. The customer service I have received has been great, but I have found it difficult to change an existing publication. Cheers, Merilyn McLaughlin”

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Posted 8 years ago

“Great Service, no complaints. Magazine arrives on time every month.”

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Posted 8 years ago

“Having subscribed for the last two years without any problems, when I came to renew this year I had problems with the delivery address. I have my Slimming World magazine delivered to Spain. This year it would not allow me to renew on line. However, when I rang I was dealt with easily and quickly. Very pleasant staff.”

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Posted 8 years ago

“Excellent site and subscriptions very competitively priced. Would definitely recommend.”

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Posted 8 years ago

“I had to contact the ISubscribe helpdesk by phone because I made an error with the online renewal. This was quickly resolved, so now I can enjoy another year of reading the Flypast magazine over here in the Netherlands.”

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Posted 8 years ago

“Very easy to find the magazines I wanted and to purchase them. Fast, quick and easy.”

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Posted 8 years ago

“I tried to do the iCard option three times, but was unsuccessful - no acknowledgement that the submission was successful. The subscription was a birthday gift and I ended up checking with the recipient to see if they had received an email. Unfortunately, they hadn't and I had to strip out my order acknowledgement and forward it on to her. Not a good experience at all.”

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Posted 8 years ago

Dear June, Thank you for taking time to review us. Sorry to hear that you had problems creating the iCard, unfortunately we were not contacted at the time to assist you on this. We are happy to help with these as we understand it important for a iCard to be sent to inform them of their gift, especially for a Birthday. I am sorry it is now passed her birthday and to late to get one set up to send. In future if you have problems creating an iCard please contact us and we will help.

Posted 8 years ago

“Ordered the magazine on the 1st March & payment was taken from my bank for the annual cost of the 12 monthly magazines , well we are now in the end of June & still waiting to see the 1st magazine. Have made several phones calls & emails only to be told 2 different dates of when I will be receiving the 1st magazine and also told 2 different things as to why I had not received my magazines already. Hopefully in July I may receive the August edition !”

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Posted 8 years ago

Dear Sandie, Thank you for taking time to review us. I am sorry to hear about this, I have checked our records and the order date is different to what you have mentioned. We haven’t discussed this order with yourself, it may have been the publishers that caused confusion. I have sent you an email to explain this in more detail.

Posted 8 years ago

“Easy to order. First delivery received within 5 days. Very pleased with service.”

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Posted 8 years ago

iSUBSCRiBE is rated 3.9 based on 1,967 reviews