iSUBSCRiBE Reviews

Name: iSUBSCRiBE
Address: 559a King's Road, London
Rating: 3.93

3.9 Rating 1,967 Reviews

70 %

of reviewers recommend iSUBSCRiBE

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451

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Phone:

020 7199 0161

Email:

support@isubscribe.co.uk

Location:

559a King's Road
London
SW6 2EB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your customer service person could not ring your supplier to ensure 15 issues I ordered commenced with Sept 2016 issue. This disappointed me, as my friend has a 90th birthday then, and the subscription is a gift, so I particularly wanted to commence with Sept 2016 issue. I did not understand why the publisher could not be contacted in this regard. I wish I could extend this by just one issue so that it began with Sept 2016 and ended with December 2017's issue.”

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Posted 8 years ago

Dear Susan, Thank you for taking the time to leave us a review. Firstly, I would just like to apologise the person you spoke with on the telephone was unable to help with your query. At iSUBSCRiBE we are a third party company who take orders on behalf of the publishers. As we sell so many titles and do not publish the magazines it is hard to determine which magazine you will receive, which is why we always recommend to our subscribers the next available issue. I have however, contacted the publishers on your behalf and have sent you further details to your subscription to help. Kind regards, ISUBSCRiBE

Posted 8 years ago

“A quick response to my order. Sad that my iCard was never received by the recipient of my subscription, though.”

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Posted 8 years ago

Dear Sue, Thank you for taking the time to leave us a review. I have located your subscription and can see an icard was created on the date you placed the order with your included message, to be sent to the recipient. I can only apologise on our behalf this was not received. I'm hoping it’s not too late but we have of course re-sent this to the recipient. Please advise them to check their junk mail, often they are filtered through to here. Kind regards, ISUBSCRiBE

Posted 8 years ago

“I placed an order for the same magazine back in March of this year, you took my money but I didn't get my subscription to Austrailian Country Craft and Decorating. I hope I get my magazine this time.”

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Posted 8 years ago

“Really like the variety of magazines to choose from and think the price is good too. The website could be easy lied to use as it can get quite confusing. Think My Account should be at the top for people to see easily. Would be great if an estimated time of when the first delivery would be available.”

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Posted 8 years ago

“Managed to get the subscriptions I needed renewed without too much difficulty. Very pleased.”

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Posted 8 years ago

“Happy with the ordering process and setting up of direct debit etc HOWEVER there is now an on-going issue still not resolved with Bauer as you advertised and confirmed with me that I would receive 25 issues of match magazine for £21.75 but Bauer are saying I will receive 14 issues for £21.75”

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Posted 8 years ago

“It is to early to write a review. Last week I subscribed a magazine, the website worked very well, but I don’t have any experience about the delivery, packaging and more. Please come back later once again.”

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Posted 8 years ago

“Excellent customer service highly recommended by myself Also a pleasure to deal with a splendid seller and company”

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Posted 8 years ago

“Gift of Magazine was received with delight,and now looking forward to subsequent issues”

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Posted 8 years ago

“No problems over last four years :)”

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Posted 8 years ago

“It appears that I clicked on the wrong delivery button but I only recall a choice of two. It may be that I didn't pay enough attention to delivery places so this is not a complaint. I received a helpful email explaining I had overpaid and it was easily and sensibly resolved. As a new customer I appreciated the swift response to my subscription.”

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Posted 8 years ago

“Haven't received any magazines yet??”

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Posted 8 years ago

Hi Sheila, Thank you for taking time to review us. We do provide delivery guideline on our site and on the confirmation email. The order was recently placed with us, I have contacted the publishers to enquire when the first issues will arrive to you. Please refer to the email I have sent you for this information.

Posted 8 years ago

“Excellent service, my brother loves his magazine”

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Posted 8 years ago

“Gift was from South Africa to my son in the UK. Was wonderfully easy and very quick to do. Will do it again if I need to give a magazine gift again.”

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Posted 8 years ago

“Black is my beauty”

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Posted 8 years ago

“Very good service.”

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Posted 8 years ago

“It's pointless asking me to do a review when I have received nothing from you yet.”

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Posted 8 years ago

Hi Victoria, Thank you for taking time to review us. We ask for feedback and reviews based on the ordering process on our site. I have also sent you an email with information when the first issue will reach you.

Posted 8 years ago

“I subscribe to The Radio Times on a bi-annual basis. A fair amount of care is needed in selecting the appropriate online package as there are so many to choose from. A reminder about the expiry of a package to ones registered e-mail account would be really good. Dispense with the paper reminder.”

Helpful Report

Posted 8 years ago

“Ordered Devon Life on 27th May for a friend's birthday in June, it is now middle of July and we are still waiting for the magazine to be delivered. I have e-mailed your offices and was assured the magazine would be delivered in 7-10 working days, we are still waiting! Not very happy.”

Helpful Report

Posted 8 years ago

Dear Venna, Thanks you for taking time to review us. I am sorry to hear the issues that was resent hasn't reached you. I have spoken to the publishers who dispatches the magazines and sent you an email with more information.

Posted 8 years ago

“Haven't received the books yet, but had been notified that it may take time to process the order”

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Posted 8 years ago

iSUBSCRiBE is rated 3.9 based on 1,967 reviews