iSUBSCRiBE Reviews

Name: iSUBSCRiBE
Address: 559a King's Road, London
Rating: 3.93

3.9 Rating 1,967 Reviews

70 %

of reviewers recommend iSUBSCRiBE

Company Reviews

Product Reviews

451

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Phone:

020 7199 0161

Email:

support@isubscribe.co.uk

Location:

559a King's Road
London
SW6 2EB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service !”

Helpful Report

Posted 8 years ago

“I was given a gift voucher as a present. I tried numerous times to use it online but the system did not work and would not accept my post code. Kept asking for a proper post code. In total frustration, I had to phone and arrange my subscription over the phone, a process that took a long time and cost me financially as well. Overall, very frustrating and blood pressure raising.”

Helpful Report

Posted 8 years ago

Dear Graham, Thank you for taking time to review us. I am sorry to hear about your experience on our site, you should be able to enter the address manually, I will raise this matter with our IT team urgently as we do not intend to cause any stress or frustration when placing the order. Thank you for bringing this to our attention.

Posted 8 years ago

“I do not understand why you charge so much more for a one-off whole year's payment than you do for a monthly direct debit. This makes no sense to me as you have all the money straight away and yet charge a hefty premium for receiving it. I do not wish to engage in direct debits, preferring to pay for things in full at the time of purchase. I will certainly be giving you a wide berth in future if you continue this highly unjust practise.”

Helpful Report

Posted 8 years ago

Dear Avril, Thank you for taking the time to leave us a review. As we are a third party company the prices and terms are set by the publishers, they do tend to offer more discount on direct debit subscription. We do our best to agree on the most competitive prices and terms. We will take your comments on-board going forward.

Posted 8 years ago

“Easy to buy on line ,great selection on offer , Bought for father s day fab present . Looking forward to giving Golf Magazine to my Hubby .Had to phone the team as i put in wrong house Number ,they sorted it for me no problem .Thanks”

Helpful Report

Posted 8 years ago

“The magazine is great and was a well received gift. However be aware that on renewal , isubscribe also write to the recipient of the gift asking them if they would like to renew. Not a great move if you are renewing on their behalf and both end up subscribing!”

Helpful Report

Posted 8 years ago

“Always great offers on and plenty of magazines to choose from. Used for a few years now and service always of top quality, never had any problems with my orders. Only one i now use for mag subscriptions.”

Helpful Report

Posted 8 years ago

“I have not received any magasine yet so I cannot leave any feedback at the moment”

Helpful Report

Posted 8 years ago

Dear Sandra, Thank you for taking the time to leave us a review. At ISUBSCRiBE we are a third party agency who set up orders on behalf of the publishers. As we do not dispatch any magazines and offer a wide range of titles, we will only recommend the industry guidelines for your delivery. Please be advised the particular title you have ordered is bi-monthly, we recommend 6-8 weeks for the first issue to arrive. I hope this helps. Kind regards, ISUBSCRiBE

Posted 8 years ago

“Ordering was easy but when I went to print out the happy birthday email it didn't print correctly. The picture of the magazine came out with red ribbons?”

Helpful Report

Posted 8 years ago

Dear Catherine, Thank you for taking the time to leave us a review. Please accept our sincere apologies for the problems you experienced while trying to print your icard. I will now have this sent to myself and forward on to you with the correct image. I hope this helps. Kind regards, ISUBSCRiBE

Posted 8 years ago

“I think you could do with more options with the history magazines and the colouring books, but other than that, I think that it's a very good website. I shall recommend you to my friends and family.”

Helpful Report

Posted 8 years ago

“Got a subscription for Writers Forum and got first magazine within a week - couldn't ask for better”

Helpful Report

Posted 8 years ago

“Too many damn follow-up promotional e-mails.”

Helpful Report

Posted 8 years ago

Dear Brian, Thank you for taking the time to leave us a review. Please accept our apologies if you find our promotional emails unnecessary. We love to keep our subscribers up to date with the latest deals and money saving subscriptions. I will of course, remove you from our mailing list to receive any further information. I hope this helps. Kind regards, ISUBSCRiBE

Posted 8 years ago

“Pleased with service, order form easy to fill in.”

Helpful Report

Posted 8 years ago

“Easy transaction, good savings and certainly I can get copies every month to my door steps. I will renew again and again : )”

Helpful Report

Posted 8 years ago

“It was quite easy to renew by e mail”

Helpful Report

Posted 8 years ago

“I bought a subscription as a gift - the e-mail to the person was not delivered - which is the second time that I have had this problem. Other than that, no issue with the transaction.”

Helpful Report

Posted 8 years ago

Dear Julian, Thank you for taking the time to leave us a review. Please be advised looking into your account I can see an icard was created to be sent to the recipient and can only apologise this was not received. I will of course have this re-sent and sent to you, to ensure this is received. I hope this helps. Kind regards, iSUBSCRiBE

Posted 8 years ago

“My subscription has been taken from my bank days ago but I still haven't received anything.”

Helpful Report

Posted 8 years ago

Dear Jayne, Thank you for taking the time to leave us a review. Please be advised for monthly publications we do advise 4-6 weeks from the order date, for the first issue to arrive. I have however contacted the publishers for you and have sent you an email to advise you of your start date. I hope this helps. Kind regards, ISUBSCRiBE.

Posted 8 years ago

“The process of ordering was easy enough but I am still waiting for the magazine to be delivered, it is still within the time frame of 4 weeks so this is not unexpected. However as this was a gift to my Granddaughter and I sent her a birthday greetings card from the site with the message etc. to be delivered today, 4 June. It has not arrived, this is disappointing and has annoyed me so you are lucky I haven't rated the whole process as poor. as poor. The acknowledgement of the order was prompt and so is the Review so why wasn't the card sent?”

Helpful Report

Posted 8 years ago

Dear Heather, Thank you for taking the time to leave us a review. I can see looking over your order details the icard created for your granddaughter was sent on the 27/05/16. Sometimes these may be filtered through to people’s junk mail. Can I ask if this was received here? I can only apologise if this was not and I will of course have this re-sent. In regards to you start date i will contact the publishers for you and will update you once they have confirmed. Kind regards, iSUBSCRiBE

Posted 8 years ago

“Received an e card which was good but people's names should start with a capital letter !”

Helpful Report

Posted 8 years ago

“Enabled me to take up the magazine subscription that I wanted and was a simple and straight forward process. No problems encountered nor were any expected.Good service”

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Posted 8 years ago

“thank you very much, it was good service; kind regards mrs atik”

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Posted 8 years ago

iSUBSCRiBE is rated 3.9 based on 1,967 reviews