iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,528 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 2nd July 2024

237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The phulkari suit and dupatta was a gift for my sister in law. She loved the material and the embroidery work a lot. Thank you, Itokri!”

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Posted 1 year ago

“Good quality products. Excellent customer service.”

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Posted 1 year ago

“I am very satisfied with the item delivered. I like it very much, and you can see the real craftsmanship. Of course, the delivery takes time (from India to Germany) but the wait was worth it. Many Thanks”

iTokri आई.टोकरी 5 star review on 3rd February 2023

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Posted 1 year ago

“My experience with iTokri has always been great. The customer service is so warm and lovely and the product is fantastic. Thank you so much! I shall definitely be back =)”

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Posted 1 year ago

“all the fragrances are very nice...but pls put roller balls at the bottle necks instead of the plastic sticks in it for the convenient use....”

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Posted 1 year ago

“So pleased with my fabric and the customer service. Regular updates were given from point of order to my receipt and the delivery time from India to the UK was exceptional. Thank you to everyone at Itokri especially to Vaishali. Will certainly return😊.”

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Posted 1 year ago

“👎😔 so sad. Received about half a dozen messages about shipping and delivery of the item, but, alas,it never reached me, till this day. So what option should I give. Improve your delivery mechanism”

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Posted 1 year ago

“Very nice pretty hand embroidery with lot of skill and hardwork.”

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Posted 1 year ago

“Good, nice colour & good material.I like it. Also like ur gift.”

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Posted 1 year ago

“Amazing material and fabric color is same as pic”

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Posted 1 year ago

“Wonderful jacket. ..loved it... got many compliments when i wore it ..well made and true to the size chart. .. keep up the good work with the artisans. Glad to support them.”

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Posted 1 year ago

“Very good communication and updates on progress of order. Product exactly as expected and a nice gift too. So refreshing to get a personal hand written note too. Will definitely use this company again.”

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Posted 1 year ago

“Nice experience with itokari . I customize my dress accordinging to my measurement.”

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Posted 1 year ago

“The neckpiece was damaged when opened ☹️”

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Posted 1 year ago

“Fabric n stiching are good”

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Posted 1 year ago

“Extremely pleased with the quality of the products. price and customer service. The products are mostly handcrafted and yet the price is very reasonable compared to other big names in the market. The packaging was done in an eco-friendly way using recycled newspaper, I liked that! Lastly, there was a surprise gift for me too. You made my day team iTokri and I will visit you soon.”

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Posted 1 year ago

“Dear Sir/madam, We are extremely happy for your products. But we are facing some issues in your delivery provider(BLUEDART). Even if the shipment is in their center no one will contact us and they will update the status as the address is not recognised or phone is not reachable by themself without contacting us. Thanks”

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Posted 1 year ago

“Hi, I have been a regular customer since the start of itokri and have recommended it to so many friends! For the first time, I was disappointed with the quality of products sent. It would be best if the envelopes’ design could be pre-selected instead of sending assorted ones. Some kalamkari envelopes I got at were of very poor quality. I even got 2 envelopes of the same design! I wish I had received ones of higher quality and better designs. Please ensure that customer can select the designs they want. Thank you.”

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Posted 1 year ago

“Material is very good.”

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Posted 1 year ago

“I had ordered an unstitched suit length with embroidery which was delivered on time. The material is nice. I am very happy with the product. The best thing that I like was a short handwritten note, which accompanied the material and gave a wonderful personal touch to the whole purchase. Additionally the earrings were also very nice.”

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Posted 1 year ago

iTokri आई.टोकरी is rated 4.7 based on 11,528 reviews