iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,528 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 2nd July 2024

237

Anonymous

Anonymous // 01/01/2019

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“Extremely comfortable fabric and great prints the collection is soulful indian Proud of the fact that a fellow gwaliorite has launched this, great work, keep going. Do try to get readymade blouses as well, if possible”

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Posted 1 year ago

“I am extremely sorry to say that I am not satisfied with your team last 7 days I request to pickup my stuff n I talked to personally so many times but nobody bothered for that I told me that it Wil complete today this n that but still today no body come for pickup I am totally cheated by your team I told for alteration but they send as it is now they are not bothered for pickup I am shocked that is kind of big company can do this type of working really I am cheated”

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Posted 1 year ago

“Lovely product!”

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Posted 1 year ago

“The ordering experience was smooth and the delivery was quick too. I bought 4 bedcovers. I was a bit disappointed because one of them had 2-3 stains and the color seemed a bit faded than what I saw in the pictures.”

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Posted 1 year ago

“nice stuff. my only grievance is that i asked if the team if the bag was embroidered the rear side as it is in the front. i was told yes. but actually it isnt. yes there were small flowers embroidered.”

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Posted 1 year ago

“Hey, Received my order today, bundle of thanks and appreciation for the token of love you sent with parcel... Keep going and always shine love for Indian textiles”

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Posted 1 year ago

“Good Products with surprise gift.”

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Posted 1 year ago

“What an amazing shopping experience! It was my first time at iTokri and I experienced what is called "customer delight"! Not only was the order received in time, but it came in eco-friendly packaging that was so nice; the icing on the cake was the free gift earrings on the first order but the cherry on the cake was the handwritten note thanking me for the order! I am definitely ordering more soon from iTokri and will also recommend it to my friends. All the best, Jia and iTokri ki Toli (as they call it)!”

iTokri आई.टोकरी 5 star review on 11th September 2023

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Posted 1 year ago

“Extremely bad quality. Broke in 2 days of use”

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Posted 1 year ago

“Quality and size are good”

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Posted 1 year ago

“Purchased a Phulkari dupatta … awesome work .. 100 % satisfied … The fabric , the design , neat embroidery , good combinations … I really loved it .. Looking forward for more purchase during Diwali ..”

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Posted 1 year ago

“I had ordered a pair of slippers but when they were delivered I found they did not fit. I immediately informed the team at I tokri and they promptly made arrangements to collect the item and credit me with a voucher for the full amount!”

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Posted 1 year ago

“Good collections, especially stoles!! Kurti also very comfortable 😊”

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Posted 1 year ago

“I made quite a substantial purchase from itokri recently. I was a bit apprehensive as it was my first order. But I was very pleasantly surprised with the entire experience - very fast and responsive customer service, and the order was delivered in a single lot, and quite quickly. I also liked the sustainable packaging of the order. The materials themselves are of good quality and as per the description. Prices are reasonable for the quality offered. My only suggestion is to add more details to the description of the product on the website and to use better quality pictures. Thank you, Team itokri!!”

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Posted 1 year ago

“I bought two rakhis from itokri and both of them were very beautiful. The website is easy to use and deliver was on time and smooth too. Their team responses on time as well 😁. Overall I had a great experience with them. Hope they keep growing 💗”

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Posted 1 year ago

“I didn't receive my refund yet”

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Posted 1 year ago

“When you go through website and ads everything is presented so well. You will be trusting the place from the word go. The variety But that's exactly the speed with which you ll be disappointed a lot. In the aftermath the experience with itokri leaves you baffled and you will regret evey penny you spent. Especially for the blouses. You would trust them but they will slap you with such a mediocre product in your face that the only compensation is that stupid tiny nosering they send along. Boasting about it a lot nonetheless as if everyone must have a use for it! I would suggest that there are such brilliant new home grown places to purchase your ethnic garments. Please take a look there. And spare yourself from horrible product service. It makes you wonder and question yourself as to why did you like the product in the first place. It looks so bright and shiny but when it's actually there in your hands you feel that it can only have a use in your kitchen as a cleaning cloth! That's how worst is the garment quality. It's old, expensive, shabby when it arrives. The fit is pathetic! You would have a headache thinking why did you not go to tailor to get it stiched for you. It might have taken days but at least you would be content. I am never purchasing any other product from itorki. They deceive and cheat. They just present a good image on the website but the work is absolutely poor. Try staying away from this website. There are such nicer places with prompt services and excellent product. Itokri is not one of them!”

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Posted 1 year ago

“I first discovered iTokri about three months ago. Since then I have made at least five large purchases for myself and friends. I have purchased dupattas, stoles, shirts and table linens. The quality is exceptional, which is why I continue to purchase more and more from them. The service is also very good, and I appreciate the small gifts that are given with each purchase. Shipping costs are high but are offset by the quality of the products and their prices.”

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Posted 1 year ago

“Pros: Very rare and really great collection that nowhere else available. Cons:Late delivery,Website slow responsive in mobile,no size reference for some items as I was surprised by one of the item I got which seems way too small as shown in website.”

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Posted 1 year ago

“While booking, you asked the receiver's address and phone number, which is relevant. But it was extremely embarrassing for me know later that the receiver ( who was being gifted the product) is receiving all the details of my shopping. Why was all my order information along with price being sent to the receiver's phone number? That's an absolute ridiculous practice. Please try to make amendments to your system so that all this information is not sent to the receiver's number. Also, your WhatsApp customer executives took their own sweet time in responding. My first experience with ITokri was pretty good but sorry to say, I'm not happy with the service this time.”

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Posted 1 year ago

iTokri आई.टोकरी is rated 4.7 based on 11,528 reviews