Ivanhoe Cycles Reviews

Name: Ivanhoe Cycles
Address: 72 Bell Street, Heidelberg Heights, Victoria
Rating: 4.85

4.9 Rating 202 Reviews

98 %

of reviewers recommend Ivanhoe Cycles

4.9

Based on 202 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Ivanhoe Cycles 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

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“Prompt service, good prices”

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Posted 8 months ago

“Ordered cycling shoe s and received them in 2 days”

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Posted 8 months ago

“Excellent mail service & well priced products”

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Posted 8 months ago

“No fuss store with an easy to use website. Prompt delivery.”

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Posted 9 months ago

“Great, price received on time, happy to recommend”

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Posted 9 months ago

“Ordered a last minute bday gift for my niece and it arrived very quickly (to WA) so thanks for prompt service!”

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Posted 9 months ago

“Great value for money and very quick delivery to my regional location, thank you 😊”

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Posted 9 months ago

“Very prompt delivery, excellent prices, very good communication and well packed.”

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Posted 9 months ago

“Mail order cycling jersey was well priced and efficiently delivered.”

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Posted 9 months ago

“Great products ,excellent pricing and very good communication.My go to bike store.Can highly recommend”

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Posted 9 months ago

“The bike rack parts and light that I ordered were delivered quickly and seem in good order (I haven't used them yet).”

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Posted 9 months ago

“My gear showed up as ordered and on time.”

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Posted 9 months ago

“Sent quickly. Item as described”

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Posted 10 months ago

“Excellent service and servicing. Thanks again for your patience and work!”

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Posted 10 months ago

“Prompt service. Prices quite reasonable. Quality goods. Would be happy to deal with Ivanhoe Cycles again.”

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Posted 10 months ago

“I bought my new Cannondale Topstone gravel bike from Ivanhoe about 11 months ago. The bike is great. So was the service when I picked it up. They put a shorter stem on it for me, at no charge, which made the fit perfect.”

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Posted 10 months ago

“Excellent after sales service - an item was delivered with a problem however the team were so quick and efficient in fixing the issue- correct item sent and a satchel provided for the return”

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Posted 10 months ago

“Bought a giro helmet, as my head is small, they can be difficult to get. Fortunately, Ivanhoe Cycles had a perfect helmet for me in stock. Product is great and a fair price as well, sent to me prompty. Can't ask for much more.”

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Posted 10 months ago

“Disappointed with my order, not a huge deal, but as you can see in the photos, the bottle cage on the left is what I already had and I wanted another matching one. As you can see in the website screenshot, the bottle matches my existing one, but the ones I actually got (bottle cage on the right) is different. I would have liked them to match, but the biggest issues is the difference in materials, the original one uses smooth glossy plastic and the new one is soft touch matte plastic, It makes inserting the bottle while riding more difficult and the coating will almost certainly deteriorate over time like all soft touch coatings do. The service as far as shipping time was good, no issues with service, just disappointing I didn’t get what I ordered/website in not updated to match products on sale.”

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Posted 10 months ago

“good communication, speedy delivery”

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Posted 10 months ago

Ivanhoe Cycles is rated 4.9 based on 202 reviews