Ivanhoe Cycles Reviews

Name: Ivanhoe Cycles
Address: 72 Bell Street, Heidelberg Heights, Victoria
Rating: 4.85

4.9 Rating 202 Reviews

98 %

of reviewers recommend Ivanhoe Cycles

4.9

Based on 202 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Ivanhoe Cycles 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

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“Great service speedy delivery 🙏”

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Posted 2 months ago

“Kellie was a great help with offering an alternative product and went above and beyond in her customer service and communication, even sending some stickers to my injured son following his bike accident. What a great business to deal with!”

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Posted 2 months ago

“Great to deal with. I easily exchanged when I ordered the wrong size.”

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Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

“The team at Ivanhoe Cycles are wonderful! They are very friendly and helpful, and no job is too small. They are also full of great advice, which is helpful for a cycling novice like myself. I am so pleased I found them and will continue to use their service for as long as I have a bike!”

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Posted 3 months ago

“Friendly sales staff - package received in post in a timely manner.”

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Posted 3 months ago

“Great service by the team and quick delivery”

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Posted 3 months ago

“Great service, fast postage.”

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Posted 3 months ago

“Awesome service and very fast delivery. Thanks.”

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Posted 3 months ago

“Products were priced well, website was easy to order on and dispatch and delivery was very timely. I would have no hesitation in purchasing from them again.”

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Posted 3 months ago

“Great customer service and product arrived quickly”

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Posted 4 months ago

“Excellent product. Great communication. speedy delivery. Thanks!”

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Posted 4 months ago

“Excellent and Quick service”

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Posted 4 months ago

“Placed an order for a small item and got a call saying there was an overcharge on postage and offered a couple of much cheaper options. did'nt need to do that, great integrity an honesty.”

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Posted 4 months ago

“Unfortunately the product was not suitable and they refunded no problem.”

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Posted 4 months ago

“The time between ordering and delivery was two days which was very impressive.”

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Posted 4 months ago

“Good gear,courteous service.Had to exchange a jacket and called you. Guided on return for exchange.Item delivered promptly.”

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Posted 4 months ago

“Prompt service, good communication and Quality merchandise.”

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Posted 4 months ago

“Shopped online for a variety of items and they were all delivered perfectly. Great service, thank you.”

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Posted 4 months ago

“Goods turn up on time and in good condition”

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Posted 4 months ago

Ivanhoe Cycles is rated 4.9 based on 202 reviews