Ivanhoe Cycles Reviews

Name: Ivanhoe Cycles
Address: 72 Bell Street, Heidelberg Heights, Victoria
Rating: 4.85

4.9 Rating 202 Reviews

98 %

of reviewers recommend Ivanhoe Cycles

4.9

Based on 202 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Ivanhoe Cycles 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

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“your staff are polite, knowledgeable & professional”

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Posted 1 year ago

“Excellent and easy ordering and if there is a mistake communication and follow up is prompt and effective. 👍 Great doing business with Ivanhoe Cycles.”

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Posted 1 year ago

Thank you Scott for your kind words and taking the time to post a review. We always try our best to deliver a great customer service experience. Please reach out if we can help with anything else! Team Ivanhoe Cycles

Posted 1 year ago

“Heaps good. Timely delivery. Found some derailleur hangers I’ve been looking for for ages.”

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Posted 1 year ago

Thank you for taking the time out to post a review, we really appreciate it. Agree, it's always a great feeling to find stuff you've been looking for a long time and it appears! Team Ivanhoe Cycles

Posted 1 year ago

“Spot on once again. Had what I needed, order placed and delivered in time for next ride. Great 😄”

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Posted 1 year ago

Thank you Donald for taking the time to post a review. We really appreciate your business and stoked that we could deliver another great experience! Team Ivanhoe Cycles

Posted 1 year ago

“Ordered in stock item. After a week of waiting item still had not been sent so i contacted via email. Was notified item was infact out of stock and a new one had been ordered and will be ready within a week. Bit over a week passed with no word so I contacted yet again and was told item had to be checked my mechanic the following week. In the end finally received item a little under a month from date of purchase. Worse communication I’ve ever encountered won’t be shopping here again.”

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(Hallam) - Posted 1 year ago

“Great price and prompt delivery”

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Posted 1 year ago

“Efficiency of product despatch was excellent”

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Posted 1 year ago

“The helmet was exactly what I ordered and delivery was prompt. Will order again!”

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Posted 1 year ago

“The website was easy to use. Delivery was fast.”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“I ordered wrong size but Naomi arranged for me to swao.”

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Posted 1 year ago

“Good communication, fast postage, quality products. Will buy from again. Thanks!”

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Posted 1 year ago

“Fast delivery and good price”

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Posted 1 year ago

“Genuine sale of jersey’s and fast delivery . And quality jerseys which I like most .”

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Posted 1 year ago

“Husband and I use the SIS tablets regularly and it is getting harder to source them. I stumbled across Ivanhoe cycles through a google search and they had what we were looking for. We have now ordered from them the last two times. Always prompt with dispatch.”

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Posted 1 year ago

“Very knowlegeable, helpful, and courteous”

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Posted 1 year ago

“Had what I needed and super fast delivery.”

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Posted 1 year ago

“A very quick delivery, 2-3 days.”

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Posted 1 year ago

“I ordered bicycle tubes and they were in stock, at a competitive price and delivered very quickly via Australia Post. Thank you for the great service.”

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Posted 1 year ago

“Great price and great service!”

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Posted 1 year ago

Ivanhoe Cycles is rated 4.9 based on 202 reviews