“Terrible service and even worse quality. 2 items purchased at a cost of $86AU. Was not provided with confirmation of order, several emails to follow up for order details. When I requested my tax invoice was asked why I needed it. Wasn’t until after then I was given order and tracking info (I believe if I hadn’t chased it up I would not have received the items) the two dresses ordered in the same size are vastly different in size (second item waaaay too small) both very poor quality, bodycon dress is paper thin and poorly machines. Sequin dress is missing 1/3 of its sequins. Postal service granted auth to leave by ivrose without my consent. Very very disappointed”
“Their customer service is exceptional and they are very helpful. With regards to sizing, the products are accurate and of a good quality. Their products are also very reasonably priced.
Really sweet”
“Really poor quality clothing nightmare to send items back had to pay 21 pounds at post ofgice havent heard anything been 4 weeks now clothes cost me 147 pounds rip off”
“I ordered a few bikinis from Ivrose and was really happy with the items. Firstly, the website offers a very wide selection of clothing items, allowing you to find exactly what you are looking for. Secondly, the quality is really good and the bikinis look awesome. The sizing also fit perfectly. I will definitely be ordering again from Ivrose .”
“AVOID.. I ordered my IV Rose 8 months ago and the items were shockingly low quality, if I order an item online and the quality isn’t what is expected, I can understand but my major issue is their shocking returns policy. If you want to return an item it is incredibly difficult, I have returned my items 8 months ago, paid postage, tracked etc and I still have not had my money returned, you have to send your items and pay for postage to china, and then to not get a refund is disgraceful. please be aware that if you purchase anything from IV ROSE and expect a refund you will not get one. I am quite frustrated that this company come up first on all google searches and are the worst quality, the most shocking online clothing company I have ever ever dealt with, google need to review who they are allowing to pay for their advertising space! Absolutely shocking!”
“Ivrose is the best online shop!!! The swimsuit that i bought is very beautiful. It was exactly like the picture and it was true to size. The whole experience was great. The site is very organized and is easy to find what you need. The ordering is so easy, everything is explained so clear that you just can't make mistake. For me, with 0 shopping experience it was so easy and i love that. Also, the packaging was nice. I love Ivrose and i am sure i will order more things in the future.”
“I really enjoyed every item that I purchased. They all fit very well and got here on time. If there was a problem with shipping, Ivrose was very easy to contact and they were willing to solve the problem without hesitation. I really enjoy their customer service and the products offered from this company and I plan on ordering from them again.”
“I was very pleased with my purchase from this website. I bought a top & bikini, and both were very cheap but surprisingly great quality! I would 10/10 recommend Ivrose!”
“Whatever you do , don’t order from this company I ordered a jumper which they are still advertising , after waiting over a month it arrived and looked nothing like the photo I asked to return it and for a refund , they offered me 5$ which is nothing and I would have to pay for the shipping!! Spend your money elsewhere everyone”
“I am soooo disappointed 😬😬😬😬😬😬😬😬,I placed order for six items on May 2nd 2019,I was told ones it’s processed and shipped I will be notify but no I stayed 12days after no notifications I emailed Ivrose and they apologize and sent me a tracking number,and on the 24th of May I received just one item in my mail box and I emailed them they apologize and sent me 2more tracking number and on the following day May 25th it says delivered and it was again one item I was missing 4 and they said it’s in traffic only for me to stay in the house yesterday May 27th and another pakage was placed in front of my door and no one even knocked,my husband just feel like someone walking at the door and opened the door took the pakage and gave me I opened and only 3items were inside and one item is still missing and I have no tracking number for that item and it’s a jumpsuit and that was the most that attracted me to place that order and now am writing and sending email and they are ignoring me😬😬😬😬😬 have sent like four emails yesterday but no reply,if I were to give zero rating I will give because it has been inconvenient for me always staying home waiting for my pakage to be delivered but at the end of the day one is still missing 😬😬😬😬😬”
“My favorite website! Customer service is great. There clothing is really good quality and great prices for each and every piece of clothing. Wonderful shipping process, everything always comes fast and they have free shipping when you spend a certain amount.”
“Material of the dress I purchased was cheap and nasty. When I tried to return it I was told it had to be recorded, as it was going back to USA it would cost £12, the dress was only £22 so have it to charity.
Will never use this company again. Very poor quality and cheap material.”
“i loved everything i order in IVROSE from my SANDALS, to my dresses, my hoodies, and tops they all sooo great, high quality and excellent fabrics... it only a little bit pricey but over all its sooo great to shop in IVROSE”
“I appreciate that they care about their customers, even though at the beginning my experience was not amazing, they were dedicated and nice, trying to solve my problem :)”
“I've heard a lot about this store on social media and was very curious to try it out for myself. The prices are very affordable and I had no trouble finding something that was my style. Received the item quickly within the estimated arrival date and item fit just as described. Fabric of the item felt very soft and not cheap, I was very pleased and surprised! A very pleasant shopping experience through this store!”
“I've made about two purchases from IVrose and had a good experience with one of them. The lingerie I ordered never showed up due to a address issue I had, Luckily I was able to fix the address on my second order.The top looks good on me and I wear it on casual,I love the color and print,all match with my figure.Thanks!”
“Whatever you do do not order from this organization! It falsely advertises women's clothing which is not at all what you infact get if trusting and ordering from their site. The dresses are cheap and poor quality and nearly every one is see through. It was s a complete and utter nightmare when trying to return items as there is no communication whatsoever nor a sense of professionalism amongst their employees.”
“Whatever you do do not order from this organization! It falsely advertises women's clothing which is not at all what you infact get if trusting and ordering from their site. The dresses are cheap and poor quality and nearly every one is see through. It was s a complete and utter nightmare when trying to return items as there is no communication whatsoever nor a sense of professionalism amongst their employees.”
