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IVRose Reviews

2.0 Rating 365 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
They informed me that returns are only accepted 14 days after the delivery date, which I had already passed.
posted 1 year ago - Chandni Randhawa
Do not buy to these greedy unprofessional scammers thats all l can say. Sizes are way wrong returns are not possible. Please stay away. I will give it a -zero star
posted 2 years ago - Anonymous
Avoid! The are thefts! I lost money with them! They are not accepting returns at all!!!! Someone really should take care of this company! Also be aware that their sister company is ChickMe! And it’s all the same! No returns or money back will be possible!
posted 3 years ago - Anonymous
Once even I bought what was meant to be a jumpsuit and it came as a top and bottom! But returns are a hassle as they're not in the UK, so if it's just one thing, you may as well just take it to a charity instead.
posted 4 years ago - Susanna Eleanor Antonia Garton
I had to chase them for a returns address which they finally gave me and I then found out I had to pay £12 to return the items! I’m now chasing them for my refund - horrendous service, horrendous clothes! If I had a choice I wouldn’t even give them 1 star.
posted 4 years ago - Anonymous
I ordered my IV Rose 8 months ago and the items were shockingly low quality, if I order an item online and the quality isn’t what is expected, I can understand but my major issue is their shocking returns policy.
posted 5 years ago - Sian Hall
The worst quality with horrible refund process. Shipping is not refunded and returns back to China cost a fortune. DO NOT BUY!
posted 5 years ago - Anonymous
They fob you off with a 20% refund rather than issue a returns address and encourage you to keep the item.
posted 5 years ago - Anonymous
I would give zero stars if I could. Product not as described and a returns policy that makes it impossible to send back! What a waste of money
posted 5 years ago - Holly
Do not order from This company. The order was shipped without a packing receipt or any information regarding returns. They try to talk you out of returning the item and I am still trying to get my credit when I finally did return it.
posted 6 years ago - Lisa