Jacamo Reviews

Name: Jacamo
Address: -, - -, Manchester
Rating: 2.48

2.5 Rating 159 Reviews

36 %

of reviewers recommend Jacamo

2.5

Based on 159 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

About Jacamo:

Jacamo is not ordinary menswear collection. Its a Big size menswear, from big brands like Ben Sherman, Lonsdale and Caterpillar, with sizes up to 5XL.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find what i wanted...delivery was quick and efficient...kept me informed about my parcel,have no hesitation in using on a regular basis in the future!!!”

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Posted 6 years ago

“Excellent service great prices and quick delivery.”

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Posted 6 years ago

“Supplying clothes that fit and with a very fast delivery time”

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Posted 6 years ago

“Absolutely brilliant they helped me out all the time I was there”

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Posted 6 years ago

“Great selection of clothes but also have other useful websites to use on the same account”

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Posted 6 years ago

“Absolutely terrible customer service, 15 minutes live chat and hardly a basic grasp of English language. Cant sign in even with account no, but saved me the bother now because after years of being a customer will now be closing my account. I will not have to be spoken down to by these incompetent lazy unhelpful individuals any more. Good luck Jacamo you are heading for a big fall if you carry on treating customers in this way. No customers = no customer services=no jobs for these morons”

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Posted 6 years ago

“I would give no stars if i could! Poor customer service! That's when you actually get hold of someone, very rude and they talk down to you! The quality of the clothes are poor and i have received damaged items numerous times, i think this is shocking. The charges they add for sending you a letter is extortionate, BEWARE! I wouldn't waste my money if they were the only male clothes store in England!”

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Posted 6 years ago

“I made an order from Jacko. My husband is fairly large and struggles to buy tops which cover his belly!! All designer's have no idea how to make clothes for the larger man. They think by making them the width of a tent it will fit. What they fail to realise is they need extra material in the length to go over the large stomach. Anyway we ordered some t-shirts in a 3xl but for the taller man, hoping this would give him the extra inch he always needs. Low and behold they fit perfectly. Not draping like a tent and the length was great.( He is 6ft and has a 54inch chest). If this helps anyone. We ordered Sunday lunch time and it was here mid morning on Monday.”

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Posted 6 years ago

“Jacamo advertise clothes for larger people but when you order anything online they never have the anything larger than 1XL . I have now given up with Jacamo its a waste of my time. They say they have new lines in, but when you go online they only have small , medium or large none of the bigger clothes and this is what they are supposed to be selling larger clothes. its a joke, i have complained to Jacamo but they don't listen, don't care and they charge too much intrest . the online automated system is impossible to use, it doesnt understand what your saying then puts you through to a person . a very very poor comapany to deal with”

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Posted 6 years ago

“Jacamo always deliver quickly and returns are very easy if necessary. They offer a good range of products at very reasonable prices, especially if you can get them in the sale. All in all a very positive experience shopping with Jacamo so far.”

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Posted 6 years ago

“Good value. Good choice of clothes for large men. Always buy the polo shirts and hoodies from here for work.”

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Posted 6 years ago

“Went to meadowhall everything changed, looks like a charity shop, bad enough having to go to a shop for larger sizes then to be served by young girls from the shared simply be side no males. The place is so tiny the stock is none existant . Not everyone shops on line or wants to pick sometning up there and then. So, so, so much of a diasapointment these comments were made to the staff presentwho claimed they had many such comments from pastcustomers who simillarly won't come back”

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Posted 6 years ago

“This is a HORRIBLE company. Their customer service agents are as intelligent as a broom and their prices are just outrageous! Most of the time it's at least x2 the price of other retailers. They just prey on people who can't pay up front with their "account" with an APR of 49%! Just horrible.”

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Posted 6 years ago

“Delivery was useless and am still waiting for items purchased two weeks ago! Have tried to cancel and they won't because the items are out for delivery. Tracking shows they are still with the delivery company who've done nothing with them for the last 4 days. Customer services keep repeating their hands are tied until the delivery firm either confirms they're lost. What total rubbish!”

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Posted 6 years ago

“Excellent place to shop for quality clothing for the larger person. Reasonable prices and value for money.”

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Posted 6 years ago

“Great range of styles and very fast delivery.”

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Posted 6 years ago

“Ordered pre Christmas for a present. Only let me know today order was cancelled. New customer but last purchase!!! Very disappointed.”

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Posted 6 years ago

“excellent choice, price and quality coupled with quick delivery and excellent customer services”

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Posted 6 years ago

“Always reliable ,very good delivery information”

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Posted 6 years ago

“i have purchased several items from Jacamo recently, any problems are easily sorted/returned and money refunded with no quibble.”

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Posted 6 years ago

Jacamo is rated 2.5 based on 159 reviews