Janets Reviews

Name: Janets
Address: 125 Old Broad St, London
Rating: 4.62

4.6 Rating 183 Reviews

92 %

of reviewers recommend Janets

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Phone:

+44 20 3970 9786

Email:

info@janets.org.uk

Location:

125 Old Broad St
London
EC2N 1AR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just 'completed' the Painting and Decorating course here and it was unbelievably odd. The painting sections were ok but the majority of the course was about decorating (or interior design supposedly)... And the most outdated, badly written (translated clearly), confusing, basic and frankly useless advice and information - they tell you about how to decorate a 'servants room' for example! The exam is mostly based around the decorating side of things and the questions are so badly worded that it's impossible to answer them. I've not bothered to take the final exam as I don't see the need. Thank god I didn't pay the full price for this course. DO NOT PURCHASE!”

Helpful Report

Posted 3 years ago

Dear Learner, Thank you for your review. I am sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. I have forwarded the course for a review to the QC team upon receiving your complaint. They will update it as required. In the mean time one of our agents will contact you and look into your issues with utmost priority. Regards, The Janets Team

Posted 3 years ago

“Helped me a lot through the process of learning.”

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Posted 3 years ago

“Xero Accounting & Bookkeeping Course - I passed the mock exam without any problems, but when it came to the final exam a lot of the questions in the final exam are not covered in the tutorials, this is a way to make more money from the client, because they then need to pay for a re-sit exam!”

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Posted 3 years ago

“I want to thanks Janet courses for sharpen our knowledge by using this new technologies ( Online Classes). I am really thankful to all the staff, the customer experience team is amazing and really helpful. I am totally amazed and having no words to encourage you all. I highly recommend your courses. A BIG THANK YOU”

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Posted 3 years ago

“je suis disponible à Bamako”

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Posted 3 years ago

“I think collectively you are doing a good job, thank you. Different questions and checking payments are validated and confirmed alongside swift actions to receive course details and grade.”

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Posted 3 years ago

“Excellent product offer and quality with an exquisite customer service attention and policy of returns & refunds”

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Posted 3 years ago

“Customer service excellent, price for the course reasonable and delivery perfect.”

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Posted 3 years ago

“The courses were good”

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Posted 3 years ago

“Great customer service , great courses . Awesome response”

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Posted 3 years ago

“Nobody gets back to you about your course. Once they’ve took your money they don’t care”

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Posted 3 years ago

“Very poor.....several email for my certificate, still not yet received”

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Posted 3 years ago

“Initially I purchased a single course for £15 through Reed. No problem. Thought it was a considerably good deal, reduced from £319. Then bought 3 courses via Janet's own website on special bundle deal for £20. They also attempted to automatically add a PDF certificate and transcript for another £20 on top, so I removed that from the basket before checking out. I only have 3 courses in my control panel. The last one added in the bundle is missing. I supposedly have a ticket number for responding, but have never had a response to explain or correct the problem. So I won't be purchasing any PDF certificates from them until that issue is resolved. I may have to accept that the last course may never materialise given the fact that no response is forthcoming. However, I consider the video instruction to be useful. It gives you a perspective that you can't obtain through books alone. I have read on another review that Xero Accounting applies to 2017 and not the new 2020 version. Doesn't really matter. I'm more interested in seeing how things work and not concerned about the difference in interface layout. I imagine other course content may be equally outdated, particularly with tech stuff. Considering that LearnDirect supply courses for £40+ per month, it seems particularly good value when you obtain a course for a massively reduced price (96% or so off). I don't like Janet's website, which is clumsy and outdated at best. I sort of remember websites in the early 2000's not looking too dissimilar. Nor do I like the interface for watching the course content. It's all just too slow and clunky for my liking. I expect you get what you pay for, as always.”

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Posted 3 years ago

“Unable to access the pdf certificate upon completion and unable to chat with a real person about the matter. Only machine generated responses which is not adressing the problem”

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Posted 3 years ago

“I find the courses informative. The courses are great for beginners to get an insight to see if you would be interested in actually studying the course in a propper learning institution.”

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Posted 3 years ago

“Great course,”

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Posted 3 years ago

“Arvin was so helpful me today. He did solved my problem today it was my qualification. Thank you Arvin. He is friendly helpful and excellent job doing.”

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Posted 3 years ago

“Who was help me on the phone and chat was Arvin. I was struggling how to get my qualification he was show to me step by step. It was problem I didn't click all the pages finished button on the unites. Thanks so much Arvin to helpful me today. Thanks for your kindness. Also he was friendly and solved my problem.”

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Posted 3 years ago

“Excellent affordable courses to expand my knowledge within my area of finance and business”

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Posted 3 years ago

“Such brilliant courses at a very reasonable cost I have definitely expanded my knowledge within my area of business and finance”

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Posted 3 years ago

Janets is rated 4.6 based on 183 reviews