Janets Reviews

Name: Janets
Address: 125 Old Broad St, London
Rating: 4.62

4.6 Rating 183 Reviews

92 %

of reviewers recommend Janets

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Phone:

+44 20 3970 9786

Email:

info@janets.org.uk

Location:

125 Old Broad St
London
EC2N 1AR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total scam. The activation link never came despite numerous attempts. Then when I tried again it said wrong password and when I requested the link to change it, that never came either. I contacted them several times for them to say that the issue had been resolved. It has not been resolved. SCAM”

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Posted 11 months ago

“Last year I took out a years subscription. Complete waste of money. Bricklaying course had photos of garden tools. They have taken more money out of my account. Apparently the onus is on the student to cancel. I didn't realise that. Refuse a refund. Keep well away.”

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Posted 1 year ago

“I purchased a years subscription from Janets UK and after two months of trying to access courses for free I am still unable to get any access. I have wasted my time with the Chatbot and on hold to customer services. I have googled how to redeem my course subscription and found nothing and chased my tail on the website trying to find an answer. To say I am unhappy would be an under statement. If I had my time again I'd have kept my money. I am sure I will now get a mealy mouthed appology to this review. I'd prefer for Janets UK to run a system that worked to be honest.”

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Posted 3 years ago

“I enlisted on the Hairdressing and Barbering course and had I not used the discount code, I'd be taking this company to court to get a refund. Complete waste of time for anyone, beginner or advanced. The video tutorials were up there with the worst I've ever seen and the "tutor" seems like he has been forced into making these videos without his consent. Bad camera angles, bad use of terminology, dropping the dolls head constantly in every video (get a damn clamp!!!) Some of the "tutorials" are in written form, 3 or 4 paragraphs with less information than you'd get from Google. Awful, just absolutely awful. If anyone out there is considering this as a career, please DO NOT purchase this course as it will probably put you off completely. How this company and Reed.co.uk get away selling this tripe is criminal.”

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Posted 3 years ago

Dear Darren, Thank you for your feedback. At Janets, we are always striving to meet our customers’ expectations, and it sounds like this time we fell short. We want to assure you that your experience is not common, and we will do everything we can to make sure we do better in the future. The course is already forwarded to relevant department for a recheck and they will update it as required. One of our agents will reach you within the shortest possible time and look into your issues. You can also contact us directly at info@janets.org.uk anytime you want. Regards, Team Janets

Posted 3 years ago

“I just 'completed' the Painting and Decorating course here and it was unbelievably odd. The painting sections were ok but the majority of the course was about decorating (or interior design supposedly)... And the most outdated, badly written (translated clearly), confusing, basic and frankly useless advice and information - they tell you about how to decorate a 'servants room' for example! The exam is mostly based around the decorating side of things and the questions are so badly worded that it's impossible to answer them. I've not bothered to take the final exam as I don't see the need. Thank god I didn't pay the full price for this course. DO NOT PURCHASE!”

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Posted 3 years ago

Dear Learner, Thank you for your review. I am sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. I have forwarded the course for a review to the QC team upon receiving your complaint. They will update it as required. In the mean time one of our agents will contact you and look into your issues with utmost priority. Regards, The Janets Team

Posted 3 years ago

“Nobody gets back to you about your course. Once they’ve took your money they don’t care”

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Posted 4 years ago

“Very poor.....several email for my certificate, still not yet received”

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Posted 4 years ago

“Unable to access the pdf certificate upon completion and unable to chat with a real person about the matter. Only machine generated responses which is not adressing the problem”

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Posted 4 years ago

Janets is rated 4.6 based on 183 reviews