Japan Ski Experience Reviews

Name: Japan Ski Experience
Address: Tancho Center B1F, 179-8 Aza Yamada, Kutchan-cho, Hokkaido
Rating: 4.80

4.8 Rating 803 Reviews

99 %

of reviewers recommend Japan Ski Experience

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

Japan Ski Experience 4 star review on 12th March 2019

Anonymous // 01/01/2019

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“It is 10/10 experience with JKE. Pre-trip, the consultation process was very comprehensive, and it helped to de-stress the travel prep in a great deal. It’s really a one-stop solution that I would recommend to anyone who is interested in ski in Japan. We had bookings for car, hotel, equipment, pass, classes etc. All were delivered smoothly! For the car booking, we made a pre-payment and the driver ended up charging us separately. JSE helped to clarify very quickly and provided the refund (from double payment) within 2 weeks. I bring up this up because JSE impressed me a lot on how they handled this issue - one should trust a business that can provide the refund promptly. Very impressive! Thank you JSE, it was great experience!”

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Posted 1 year ago

“It takes care of everything”

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Posted 1 year ago

“Duncan, Ben, and all the crew at JSE were fantastic! The process couldn't be easier, you choose a location, provide dates and a budget, and they get back to you with a range of accommodation. Aside from flights, every aspect of the trip can be organised through them - once accommodation has been selected, you can add resort services such as transfers, lift passes, gear hire, etc. all through a central portal. The prices quoted are the same as if you were to book each thing individually yourself. Additionally, they'll pick you up from the welcome centre on arrival, and drop you off for your return transfer. While waiting for check-in to open, they took us to the rental shop to organise our equipment, and advised us on the general layout of the village + recommendations for food en route to the shop. Our lift tickets were waiting for us at check-in time. Absolutely the most hassle free ski trip booking process I've ever used, everyone at JSE are super helpful and friendly, and very responsive to queries via email, etc. 10/10 - will absolutely use again.”

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Posted 1 year ago

“This is my first time booking with Japan Ski Experience and we were very happy with their level of responsiveness. Service was great and we loved the accommodation recommended by them. Check in and check out was a breeze too and hotel transfers from Hirafu Welcome Centre was prompt. Highly recommend using them to book your next ski trip to Japan.”

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Posted 1 year ago

“Hello, Japan was an absolute delight to visit and travel around in. Everyone - ANA, Rail, Bus personnel were exceptionally welcoming and helpful. Our accommodations Koharu Resort Hotel & Suites was superior and the staff were very helpful. They arranged taxi and recommended local Restaurants for us to visit. The accommodation location was fabulous with free buses at the door step and local Pubs with happy hour every day. The Koharu Resort also had the Ski Hire shop located in the building. This made everything very easy to collect and change equipment. Again this service was superb. Over all we rate this holiday a 5/5 and are returning next season for 3 weeks.”

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Posted 1 year ago

“Duncan and his staff were excellent and went above and beyond to help us with our trip. Niseko ski trips can be logistically challenging and they made it much easier and smoother for our group of 7. I would definitely recommend them and will 100% go through them again for our future Japan trips!”

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Posted 1 year ago

“One stop shop with excellent service”

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Posted 1 year ago

“Transfers was on time and apartment was nicely warmth up w music.”

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Posted 1 year ago

“Quick responses, reasonably priced and very easy to deal with. They made booking our trip nice and easy”

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Posted 2 years ago

“The response to booking query online was immediate. Ski passes I requested was already at the check in counter of Mominoki. Effective coordinating with the hotel”

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Posted 4 years ago

“Responsive and helpful emails.”

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Posted 4 years ago

“Aloha! JSE made the entire trip to Hakuba extremely easy. They contacted Mountain Side Hakuba ahead of time of our arrival. The 3 BR apt was amazing. The staff was extremely helpful and went well beyond our expectations to ensure that our stay was epic. Having used JSE for two Japan trips already, we shall continue to use JSE for any future Japan trips. Thank you! Kevin Choan”

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Posted 4 years ago

“It is my first time planning for a ski holiday and booking with Japan Ski Experience helps to make sure I've got everything covered. They are on the lookout for the best deals and give you suitable recommendations based on your needs.”

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Posted 4 years ago

“I was able to get a few options for properties that fit my budget after only filling out a few questions. The agents were also easy to contact.”

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Posted 4 years ago

“Good vale and efficient service.”

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Posted 4 years ago

“The pick up and drop off at the airport was very smooth. The apartment was fantastic. The customer service was always attentive and extremely helful to guide us navigating Niseko and booking the activities.”

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Posted 4 years ago

“Justine was very responsive and helpful. She gets 11/10 from me. Gateway Hotel was great except the “ground hog” day breakfasts that offered NO variation from a limited selection each and every day. The “vibe” in the breakfast room would have improved immensely if clients could get excited about any change”

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Posted 4 years ago

“This was absolutely seamless. From touchdown at Sapporo airport we were met by our bus transfer and taken direct to the Hirafu Welcome centre, where again we were met and taken direct to our house. This experience was equally good on way home. Our accommodation in Hirafu (3 BR house) was outstanding. Cleaned every second day, it was every bit as good as a hotel, but without the price. This is the second year running i have used JSE for my ski trip adn will continue to use them going forward.”

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Posted 4 years ago

“Fast reply, very helpful and they can arrange all the services needed for you”

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Posted 4 years ago

“They had thought of everything, from daily supermarket runs to free transfers to other resorts. Would definitely book through Japan Ski Experience again and will recommended to others. Contact and help provided before arriving was brilliant - all very clear and detailed and helped to make our journey to Hakuba very easy. Only slight confusion was to do with ski hire - we selected for them to be delivered to the apartment but then still had to go to the hire shop to get them fitted to our boots despite providing all the info. It was nearby though so think it was just a misunderstanding!”

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Posted 4 years ago

Japan Ski Experience is rated 4.8 based on 803 reviews