Japan Ski Experience Reviews

Name: Japan Ski Experience
Address: Tancho Center B1F, 179-8 Aza Yamada, Kutchan-cho, Hokkaido
Rating: 4.80

4.8 Rating 803 Reviews

99 %

of reviewers recommend Japan Ski Experience

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

Japan Ski Experience 4 star review on 12th March 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Special thanks to Emily & Guan. Our original pick up made a mistake & picked up Emily's guest instead, but Emily took her initiative to help us locate our pick up, explained the situation and offered to send us to our accommodation and since her vehicle can only take 3 of us, she arranged for another colleague Guan to pick my 2 other boys. Departure was also smooth and timely. In all, the entire experience for us with Japan Ski is simply awesome.”

Helpful Report

Posted 10 months ago

“Communication was great. They never refused to go above and beyond with anything they could assist with. The choices of accommodation and property prices associated with the listing were and are 5 star. Thank you and no doubt plan to book with Japan Ski Experience in the future. A high recommendation from me to say the least.”

Helpful Report

Posted 10 months ago

“Brilliant family holiday, Easy booking experience, transfers went smoothly, and accommodation was terrific. We will be using JSE again.”

Helpful Report

Posted 10 months ago

“It was great to be able to book all of the elements needed for our trip through one company. The staff were very knowledgeable and courteous. We appreciated your quick responses to all of our enquiries and your advice was excellent. Thank you very much!”

Helpful Report

Posted 10 months ago

“All the staff I communicated with were so helpful with the many emails I sent leading up to our trip. I always received a reply within 24 hours, and they were able to answer my questions regarding our accomodation, snow equipment hire and other logistics planning. Whilst we were at Hakuba the communication via Whatsapp was very helpful.”

Helpful Report

Posted 10 months ago

“HI Japan Ski Experience, just wanted to thankyou for our amazing holiday. We have only just returned but already I am dreaming of our next one. Your service was so good and our accommodation so amazing that we have all said we will never book with anyone but Japan Ski Experience again. It is always a bit stressful booking on behalf of a larger group, but from the moment I first made enquiries to the moment we were dropped off at the train station at the end of the trip nothing was ever too much trouble. Everything we asked for was done from luggage drop offs, ski rental drop offs, grocery pick ups, Snow Monkey tour, personal return of a lost phone (thankyou!!), booking help with taxis etc etc. The list goes on. We are so grateful to you all. THANKYOU, from Michelle Campbell & everyone else in the group!”

Helpful Report

Posted 10 months ago

“As a novice going on his first ski trip, Japan ski experience helps me alot on my logistic and preparation for this trip. Any questions I have was promptly answered and helpful suggestion was also given to assist me. I would highly recommend Japan ski experience to anyone looking for a great winter holiday in Japan! See ya guys next year!”

Helpful Report

Posted 10 months ago

“An excellent and efficient service with great advice included. Great response to any query from the team. The Japan side service was very smooth. Also Mountainside was a great property.”

Helpful Report

Posted 10 months ago

“Great responsiveness from Japan Ski Team.”

Helpful Report

Posted 10 months ago

“Very efficient booking service, very helpful and friendly. Our first taxi was not big enough for all our luggage, but we were able to send our luggage on ahead as we stayed a few days in Sapporo before going onto Niseko. The taxis arrived 10 minutes early and were expertly driven. The accomodation was great, with friendly helpful front desk staff. We felt very well looked after, and enjoyed the holiday enormously.”

Helpful Report

Posted 10 months ago

“Great customer service. They respond to inquiries quickly and the prices were great. One stop shop for an awesome skiing holiday. Will definitely come back!”

Helpful Report

Posted 10 months ago

“Fantastic, very customer focussed service. Very helpful when changing circumstances and always accommodating where possible. Staff on the ground were super helpful and nothing too much trouble. Definitely recommend to enable easy, seamless holiday. Thanks guys !”

Helpful Report

Posted 10 months ago

“The whole process of booking our holiday with Japan Ski Experience has been an absolute breeze and we had the best holiday ever with our two teenage boys! The accommodation they suggested suited us perfectly! Serviced apartment. It had a private shuttle bus every half hour to the local slopes and a bus stop for every other ski resort just out the front! My boys just walked to the slopes 5 min walk to the ski lift, we were a 1-minute walk to the supermarket to buy breakfast food for my boys who eat a lot. It was so convenient. I also booked several restaurants recommended by Japan Ski and they were all fabulous. Several yummy food trucks right near our accommodation my kids loved all the food it was so easy. We booked all our ski lessons through the booking portal including our transfers to and from the airport. I had a few questions throughout the booking and Duncan and Yuka were absolutely amazing and so quick to respond to all my silly questions being a first-time skier They arranged everything all we had to do was get there! Our lift tickets were waiting in the lobby on arrival and everything else was booked with a clear schedule. A total stress-free experience I would love to return in 2025 and do it all again! Thanks to the wonderful team ant Japan Ski Experience”

Helpful Report

Posted 10 months ago

“They were helpful and responded quickly.”

Helpful Report

Posted 10 months ago

“Great Snow, great accommodation, great people”

Helpful Report

Posted 10 months ago

“Henry was great in his suggestions for accommodation options for our family. The hotel we stayed in was lovely and having walked around everywhere to compare where we might like to stay next time we still think we were in a great place.”

Helpful Report

Posted 10 months ago

“Easy to deal with and very responsive.”

Helpful Report

Posted 10 months ago

“It was very helpful having access to the My Booking page which allowed me to look at specific details of the accommodation, transfers and ski hire.”

Helpful Report

Posted 10 months ago

“The team at JSE are always great to deal with and go above and beyond to make sure everything runs smoothly.”

Helpful Report

Posted 10 months ago

“Booking process easily managed even though we changed dates and booked with different group sizes. Moving from a 3bed to a 5bed house mid way was seamless. Ski Japan managed logistics on the ground and where fantastic, helping us out when snow caused the train to be cancelled.”

Helpful Report

Posted 10 months ago

Japan Ski Experience is rated 4.8 based on 803 reviews