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Japan Ski Experience Reviews

4.8 Rating 802 Reviews
99 %
of reviewers recommend Japan Ski Experience
Read Japan Ski Experience Reviews

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

Japan Ski Experience 4 star review on 12th March 2019
Ajay S
Japan Ski Experience 5 star review on 4th March 2019
Elizabeth S
Japan Ski Experience 5 star review on 5th February 2019
Mark H
Japan Ski Experience 4 star review on 18th January 2019
Angela T
Japan Ski Experience 5 star review on 2nd January 2019
Sean R
Japan Ski Experience 5 star review on 13th March 2018
Mabel W
Japan Ski Experience 5 star review on 20th February 2018
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Very impressed with the accommodation, and that you placed us in adjoining accommodation with my brother’s family group. Transfers and ski hire bookings all worked very well. Thank you, we had a very enjoyable holiday
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Posted 6 years ago
Ai was so attentive, patient and found us exactly the accomodation we needed.
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Posted 6 years ago
Duncan was very helpful in securing an apartment for us at Aya as well as arranging for my daughter’s ski lessons. Seamless. Thanks!
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Posted 6 years ago
All the details we required regarding transport to our apartment and leaving our apartment, where to meet the shuttle at the airport were provided so we knew exactly what would happen - very well organised and our apartment was in a great location and most suitable for our family. Thank you for all the small things that made the trip easy.
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Posted 6 years ago
Every thing was very well organised, staff are always on hand to help and have been very accommodating. The only reason i didn't give 5 stars was because we were charged a cancellation for changing our transfer (when we weren't really cancelling). Even though this is probably a charge Japan Ski Experience couldn't control, I would hope an organisation this this size could would result in a charge not being incurred. Also in previous years we have had prices charged in local currencies, this would have been a useful feature to have kept on the site.
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Posted 6 years ago
Thank you very much for the feedback. It is correct that where changes are required, the fees which service providers charge are passed on. But we don't charge anything extra for our services and make these amendments for you free of charge.
Posted 6 years ago
Duncan was extremely useful in creating the holiday. His advise was relevant and practical. Once booked payment was straightforward. The holiday went as planned from arrival to departure and was extremely well organised. All apart from my son losing his phone but then that is not your fault! Duncan is a credit and an asset to your organisation
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Posted 6 years ago
All connections, bookings and reservations were done seamlessly. Great service
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Posted 6 years ago
Seamless transition from airport to the mountain and very helpful in helping us find suitable accommodation for two young families.
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Posted 6 years ago
From start to finish a great experience. Eager to please and answer my many questions without any hint of frustration (at my lack of local knowledge). I will definitely use Japan Ski Experience again. Shout out to Ai Tomizawa who helped me organise everything!
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Posted 6 years ago
From start to finish the service from Japan ski experience was highly professional. The wonderful advice we received throughout the planning of our holiday was based on a great knowledge of the locations, properties and suppliers recommended. Any questions were answered promptly and no request was too much trouble. We would definitely recommend Japan Ski Experience and intend to use them again for our next holiday.
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Posted 6 years ago
The service was good and all requests were actioned without any fuss!
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Posted 6 years ago
We had a great time in Niseko thanks to Japan Ski Experience. Lovely spacious accommodation with a bus stop right outside plus one great member of staff who helped us reserve restaurant bookings for our group.
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Posted 6 years ago
Everything ran very smoothly. Accommodation was fantastic.
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Posted 6 years ago
Services were very helpful and patient. We thoroughly enjoyed the accomodation which exceeded our application. One feedback would be to remove the misleading offer of a complimentary 8 seater van in the website. Since that offer is outdated it should be removed.
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Posted 6 years ago
Nice place and good service. Thank you very much.
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Posted 6 years ago
Prompt with quotes and great accommodation suggestion
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Posted 6 years ago
The team at Japan Ski Experience made booking our trip to Hakuba very easy, always quick to repond to our questions Thank you Sarah and team
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Posted 6 years ago
Thank you for all your help that ensured we had a wonderful time in Niseko! With 2 separate families unde one booking we didn't make it easy but you did. Thanks again!
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Posted 6 years ago
Thank you for being so flexible with our last minute changes.
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Posted 6 years ago
Fast responses
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Posted 6 years ago
Japan Ski Experience is rated 4.8 based on 802 reviews