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Japan Ski Experience Reviews

4.8 Rating 802 Reviews
99 %
of reviewers recommend Japan Ski Experience
Read Japan Ski Experience Reviews

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

Japan Ski Experience 4 star review on 12th March 2019
Ajay S
Japan Ski Experience 5 star review on 4th March 2019
Elizabeth S
Japan Ski Experience 5 star review on 5th February 2019
Mark H
Japan Ski Experience 4 star review on 18th January 2019
Angela T
Japan Ski Experience 5 star review on 2nd January 2019
Sean R
Japan Ski Experience 5 star review on 13th March 2018
Mabel W
Japan Ski Experience 5 star review on 20th February 2018
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Accommodation was great and service too.
Helpful Report
Posted 7 years ago
The staff was very good understanding ofthe area. The accommadation had everything that was needed. However was from my room I could hear the people talking upstairs. There is no soundproofing from unit to unit. Extremely noise. As a contractor the building is very poorly built for what its being used for and the price. Having said this we were impressed with Ski Japan, and would like to come back next year [ last week of Jan.,2018 and 1st week of Feb.2018] and are hoping that you can give us a good discount rate given the price we paid last time and the noise we endured. Please let me know. Best Ian Moodie
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Posted 7 years ago
All arrangement from airport transport to accommodation was perfect. Our family had a wonderful stay in Hokkaido
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Posted 7 years ago
Thank you to Japan Ski Experience! They gave us great information for our first trip from New Zealand to Japan, snowboarding in Hakuba. It was out of this world and one of the best trips we've ever made. Japan Ski Experience helped us organise our entire trip - how to catch the subway, favourite spots for visiting and eating in Tokyo, how to courier our snowboards ahead, our perfect stay at Phoenix Hotel, mountain lift passes and the trip to the amazing Snow Monkeys.
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Posted 7 years ago
The very good and attentive assistance given by your Ai Tomizawa - thank you very much! Unfortunately within the resort only private lessons for foreigners are available, which are very expensive. For that reason we will be going next March to the Sheraton Hotel in Kiroro instead.
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Posted 7 years ago
Dear Stefan Thank you for taking the time to write a review and for your kind words about our Hakuba specialist, Ai. I am delighted that you found her services helpful. When you mention the resort only providing private lessons for foreigners, I think you might be referring to Cortina Resort which is one of Hakuba Valley's 11 resorts, and one of the smallest. The accommodation you stayed at is a spectacular ski in ski out property, but I would agree that the variety of services availble is limited. If you do ever visit Hakuba again you may well find one of its major ski areas such as Happo One or Goryu more suitable, as there are for example a number of companies offering group lessons to foreigners. All the best Lindsay
Posted 7 years ago
All bookings and arrangements made by Japan Ski Experience were correct. The drivers for transfers were waiting as arranged and were pleasant and courteous. The accommodation booking was correct and presented no difficulties.
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Posted 7 years ago
Consistently do everything they can to make my trip enjoyable.
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Posted 7 years ago
met us at the airport and again at the lodge. everything was well explained and set up a wonderful holiday.
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Posted 7 years ago
Questions were answered promptly via emails before our trip. We were very happy with the apartment and transport that we booked thru Japan Ski Experience. Though I would give the grade "Very good" if they were more helpful with our request to make a simple dinner reservation on our behalf since it has to be done via phone call before our arrival. Other than that, we are satisfied with our choice to use JSE.
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Posted 7 years ago
The trip to Hakuba and Mominoki Hotel was our second with your company. We enjoyed the hotel and the back office arrangements in setting it all up worked well. The Rythm Sports hire of ski gear was perfectly placed adjacent to the hotel.
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Posted 7 years ago
Prompt service
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Posted 7 years ago
Duncan the consultant was very responsive and helpful.
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Posted 7 years ago
EVERYTHING WENT LIKE CLOCKWORK VERY PROFESSIONAL
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Posted 7 years ago
Staff very familiar with resort area. Responsive and helpful with our requests.
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Posted 7 years ago
These guys were great and cared. Very responsive and even called me as sometimes it's just easier to call.
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Posted 7 years ago
Planned everything for us from airport transfers, accomodation, ski guide and lesson, lift passes and ski hire. A one stop shop.
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Posted 7 years ago
Always making contact and easy to deal with
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Posted 7 years ago
Communicative and fast response. Apartment was great for value.
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Posted 7 years ago
Very good seamless organisation I was very impressed
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Posted 7 years ago
Seemed all ok. But nothing spectacular
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Posted 7 years ago
Japan Ski Experience is rated 4.8 based on 802 reviews