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Japan Ski Experience Reviews

4.8 Rating 802 Reviews
99 %
of reviewers recommend Japan Ski Experience
Read Japan Ski Experience Reviews

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

Japan Ski Experience 4 star review on 12th March 2019
Ajay S
Japan Ski Experience 5 star review on 4th March 2019
Elizabeth S
Japan Ski Experience 5 star review on 5th February 2019
Mark H
Japan Ski Experience 4 star review on 18th January 2019
Angela T
Japan Ski Experience 5 star review on 2nd January 2019
Sean R
Japan Ski Experience 5 star review on 13th March 2018
Mabel W
Japan Ski Experience 5 star review on 20th February 2018
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Their patience with our booking, the accommodation selection, transfers, ski hire & passes all well executed and certainly added to the holiday feel knowing everything had been taken care of, thanks
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Posted 5 years ago
We used Japan Ski Experience (JSE) to book a skiing holiday in Hakuba Japan. The beauty of using JSE is that a lot of items can be booked and there is only one sheet to reference so expenses are quite clear. Coupons provided for room and ski reservations were accepted without difficulty. Pre-holiday communication was straight forward with responses coming immediately. Some people may think that the requirement of a deposit upon booking and paying for the complete vacation a couple of months in advance is a minor inconvenience given that in many cases one can simply pay upon finish of the holiday. But we had a great holiday! I recommend their service.
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Posted 5 years ago
We had not been to Hakuba before so we appreciated their time, knowledge and experience in guiding us to find the right hotels.
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Posted 5 years ago
Bookings worked out fine. Accomodation was very comfortable.
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Posted 5 years ago
amazing house..very clean... comfortable... so warm house.. driving the car to Hirafu just 5 mins only. I love the house so much!!
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Posted 5 years ago
Amazing service, reasonable price. Would definitely use this company again.
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Posted 5 years ago
No problems with our trip. Everything went smoothly. Thanks
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Posted 5 years ago
Justine was always very prompt in her email replies to any queries that I had. However the user interface of your website can be improved. The navigation on the site can be better designed and the drop down list does not necessarily aligned when viewing on the mobile. TAke into consideration that many people are browsing in their mobile phones instead of laptops/ desktops in revamping
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Posted 5 years ago
Thank you very much for your feedback. We are committed to a better mobile platform and are working to get this updated and launched very soon to improve the mobile experience for our customers.
Posted 5 years ago
This was our first time travelling to Japan and with the help of the team at Japan Ski Experience (JSE) the travel to our accommodation locations were exceptionally smooth and easy. Each of the hotel were beyond our expectations and after arriving the JSE team made contact to ensure there were no issues and that we were enjoying our stay. I will definitely be using JSE again to book our net trip o Japan. Thank you
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Posted 5 years ago
Booking process was easy - just sent an email giving our dates and requirements and Japan Ski Experience came back with options which we were able to review and select the most suitable one and our accommodation was booked with a reply of their email. Because we had a young baby with us we needed extra items which were also easily arranged through email.
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Posted 5 years ago
When we missed a flight, Japan Ski Experience rebooked our transfers and were very hands on in getting our needs met.
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Posted 5 years ago
great customer service
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Posted 5 years ago
Very quick to respond to all my emails. Made booking everything easy.
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Posted 5 years ago
Quick helpful replies
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Posted 5 years ago
Excellent experience from start to finish. Everyone I dealt with at Japan Ski was informative, and responsive. I would definitely book through them again.
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Posted 5 years ago
Every query was answered promptly and all our itinerary and hire went without a hitch
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Posted 5 years ago
Powder!! Awesome House!
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Posted 5 years ago
Excellent service and communication. I needed to contact Koharu suites where we stayed while in Kyoto to let them know I would be sending my ski boots to the hotel and Japan Ski Experience was readily available and very helpful! Thank you!
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Posted 5 years ago
We stayed at Happo 1 apartments at Hakuba. The apartments were lovely and very near bus stop and skislope. We could also use the onsen at the springs hotel Overall a good experience and we would certainly book again
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Posted 5 years ago
Japan Ski Experience really makes everything easy for us, start from accommodation recommendation, services booking, all the way to everything one can think of when in Niseko. Highly recommended!
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Posted 5 years ago
Japan Ski Experience is rated 4.8 based on 802 reviews