Jay Brokers Reviews

Name: Jay Brokers
Rating: 4.96

5.0 Rating 1,641 Reviews

100 %

of reviewers recommend Jay Brokers

Company Reviews

Metrics

Info

5.0

Based on 1,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Jay Brokers:

Jay Brokers is a risk-free secondhand marketplace. Buy and sell smartphones, laptops, tablets, cameras, collectibles, guitars, watches, and more. Get an instant cash offer for your gently-used items today!

Visit Website

Phone:

(844) 383-7296

Write Your review

Tell us how Jay Brokers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jay Brokers 5 star review on 18th September 2024

Teresa M

Jay Brokers 1 star review on 25th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jay Brokers are very efficient and helpful. We were very lucky to be put in touch with them.”

Helpful Report

“Jaybrokers is the only place I go to when selling my electronics. The customer service is excellent and answers any questions that you may have. I have been dealing with them almost 2 years now and have found them to be the most fair and honest in their pricing of items. I have dealt with other companies in the past, however, I will never go back to them. Jaybrokers is the best and if you want the best quote on your item, please check them out. You won't be disappointed!!!”

Helpful Report

“Jay Brokers did exactly what they said they would do and in a very timely fashion! We highly recommend them and will use again in the future.”

Helpful Report

“True to their word !!”

Helpful Report

“I am so pleased that I ran across Jay Brokers. The process was seamless. I received payment for my device in a very expeditious fashion. I highly recommend working with Jay Brokers.”

Helpful Report

“Jay Brokers were very easy to work with, communication was clear and consistent so I knew exactly what to expect. They gave me a very fair price for what I was selling too. I received my check in a timely manner just as they explained I would. I recommend them above all others if you are looking to sell! SAM”

Helpful Report

“Great price, great service, very easy to work with.”

Helpful Report

“I have used Jay Brokers twice and each time they were prompt in processing my sale and receiving a check in a few days. Extremely professional!”

Helpful Report

“We've used Jay Brokers twice so far and have been extremely satisfied. They provide prompt, efficient service both when providing quotes and when paying us on the agreed upon price.”

Helpful Report

“I recently had battery and power problems with relatively new (but out of warranty) and costly upgraded Microsoft Surface Pro 4 (Core i7 Wi-Fi 256 GB 16 GB) laptop, a problem known by Microsoft. The Microsoft Store response was that because it was out of warrenty, they would not accept it as a trade in (that is, giving me credit towards a different computer sold by Microsoft), but would accept it as a turn-in, meaning that if I turned it in I could buy the identical computer, with no warranty, if I paid an additional (approximately $500 plus tax; there was no assurance that this identical model would not experience the same problem. Though I liked the Surface Pro 4, I had no desire to pay several hundred dollars knowing the new machine could have the same problems, and absolutely no warranty. I contacted a number of shops to see about fixing the problem and responses were either they didn't work on the Microsoft "sealed case" Surface Pro 4, or said the cost would be essentially half or more of the original cost of the model I had Outlets I contacted about selling to (similar to Jay Brokers) either said they didn't accept Surface Pro 4s or offered pennies on the dollar. My other option would be to sell the Surface Pro 4 on CraigsList for (again) pennies on the dollar if there was a buyer, or sell it on eBay "as is" or "Buyer beware", neither would I do, passing the problem on to someone else. Jay Brokers, which I found randomly, responded, noting that "It's a bit of a gamble for me..." with the given symptoms, and said that they be a buyer at a certain price. I thought the price Jay Brokers offered was fair (and what I could use towards a (non-Microsoft Surface) replacement laptop. Maybe I could have haggled with Jay Brokers for Ithan try to haggle for a little more, in part because I was including a power cord which could possibly be used with another computer, I accepted the offer, and chose (rather than cash) to receive an Amazon gift card, which arrived one working day after Jay Brokers received and checked the Surface Pro 4. (I won't post how much I was offered in part because Jay Brokers, like others, makes offers based on a variety of circumstances, and what applied to me might not apply to others.) Jay Brokers help, and communication, was excellent, they responded timely, they listened to what I said, and they explained reasoning for their offer clearly, and, with hindsight, I believe their offer was much more than fair for me, certainly better than Microsoft's options. It was easy and rewarding (for me financially) to work with Jay Brokers. I am more than willing to offer this review of Jay Brokers. dungarees@gmail.com”

Helpful Report

“I have conducted several transactions with Jay Brokers. They have always been fair with cash offers for the equipment I was selling, and totally reliable with payment. I could not ask for a better online sales experience.”

Helpful Report

“Excellen service. Fast quotes and fast payments”

Helpful Report

“I have traded or sold several computers and electronics and this was by far the quickest and easiest one ever. I would highly recommend them to anyone.”

Helpful Report

“Very good excellent service. Trustworthy”

Helpful Report

“I use a lot of equipment and Jay Broker give me a way to recycle.”

Helpful Report

“Another great transaction. Fair offer, quick payment and great service. Thanks Justin!”

Helpful Report

“Smooth transaction with prompt payment. Easy, peasy. Got the best offer from Jay will use again in the future. Free shipping. Thank you.”

Helpful Report

“Quick, fast, easy! Everything straight away and up front! They are my "go to" for electronics!”

Helpful Report

“I checked all of the options (Apple’s contracted vendor, Best Buy, and several others) available for trading in tech equipment. Jay Brokers gave me the best price (by far) and was quick to issue my check. I Khabarovsk dealt with Jay Brokers several times and have always been highly satisfied.”

Helpful Report

“Great people to work with. Honest and prompt and always keep in contact with fast responses”

Helpful Report

Jay Brokers is rated 5.0 based on 1,641 reviews