Jay Brokers Reviews

Name: Jay Brokers
Rating: 4.96

5.0 Rating 1,641 Reviews

100 %

of reviewers recommend Jay Brokers

Company Reviews

Metrics

Info

5.0

Based on 1,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Jay Brokers:

Jay Brokers is a risk-free secondhand marketplace. Buy and sell smartphones, laptops, tablets, cameras, collectibles, guitars, watches, and more. Get an instant cash offer for your gently-used items today!

Visit Website

Phone:

(844) 383-7296

Write Your review

Tell us how Jay Brokers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jay Brokers 5 star review on 18th September 2024

Teresa M

Jay Brokers 1 star review on 25th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys are the best! Top dollar offered, quick turnaround, and they keep you updated every step of the way. I have tried other resale outfits, but they can’t compare to Jay Brokers outstanding customer service. I would definitely recommend them to family and friends and I will certainly use them again. BTW, this is a legit review, not one of those paid reviews like on Amazon.”

Helpful Report

“I have never sold anything online before so I was a bit hesitant at first, thinking it would be overly complicated and stressful dealing with bidders and auctions... but it wasn't and there were no auctions to worry about! It was simple to get started and obtain a quote- it took less than 5 minutes. The quote I received was fair so I decided to go through with the sale and boxed up my device carefully with good packing materials, affixed the shipping label that was emailed to me and then dropped it off at UPS. It didn't take long to arrive at their offices and once it did, it was a very fast turnaround to receiving my payment via PayPal. I have to say that the entire process was smooth sailing and I highly recommend Jay Brokers to anyone who would like to get rid of a device! Also, check out their inventory- there are some real gems in there that you may be interested in. Thanks for helping me get rid of my device, Jay Brokers!”

Helpful Report

“No check as of 01/02/2022 Supposedly it was sent out 2 weeks ago.”

Helpful Report

Hi Donald, we received a returned check from you on 1/4 with the reason, "INSUFFICIENT ADDRESS - UNABLE TO FORWARD." The post office attempted to deliver it 12/29, but it looks like the address may be an RV or mobile home park, so I wonder if it is missing the site #? We've been trying to get in touch with you, but no success so far. If you read this here, please give us a call ASAP so we can get your address corrected. Contacting us directly via text, phone, or email is the best way to reach us (844-383-7296 or contactus@jaybrokers.com). We want to make sure you get the check. Glad to help!

“They have always offered me fair prices which I have accepted. Once accepted the check came within two days every time.”

Helpful Report

“Very easy and honest. Got my payment within no time.”

Helpful Report

“No kidding great service! Have used several times and always got a fair price and prompt payment. What more could you ask for?!”

Helpful Report

“Easy to do business with Jay Brokers! They paid me fairly and promptly for my speakers!”

Helpful Report

“Fast service and the best price from all the sites that purchase used Mac books. My Mac book was in flawless condition and included all the original packaging. I expected to see an email that the value was being downgraded but they agreed with what I wrote for condition.”

Helpful Report

“excellent service”

Helpful Report

“I sold my Gibson Les Paul Classic to Jay Brokers, I got a fair price and great service I would recommend them to anyone that wants to sell their musical instruments, you can’t go wrong!”

Helpful Report

“I just Jay Brokers. They have always been fair and very kind. I really appreciate their business. And will continue to do business with them in the future!! Happy Holidays y'all!!”

Helpful Report

“I sold my Remarkable 2 that I no longer used - the entire process was fast and easy. I got paid the same day they received it, which was awesome. Highly recommend!”

Helpful Report

“They gave me the best price. Used them in the past and I trust them. Very efficient.”

Helpful Report

“Quickest, easiest selling experience I've ever had, and for a niche bit of tech, at that. The efficiency of the system is truly wonderful.”

Helpful Report

“This was definitely the best experience I have had selling a used IPAD. I was given the highest quote by Jay Brokers and they kept me up to date by email on the entire process until my check was mailed. Jay Brokers is very timely with the entire process. I will be using them again.”

Helpful Report

“Exactly what they quoted Very quick”

Helpful Report

“Quick accepted offer, easy shipping, quick payment. Perfect! Definitely recommend and will fo another.”

Helpful Report

“Super easy to work with. Very fair prices and quick turnaround times.”

Helpful Report

“I have tried many methods of selling my no-longer-needed but still useful electronics over the years. I try to stay up-to-date with the latest mobile phones, tablets, computers, etc, and need a safe way to sell my older devices. I quickly grew frustrated selling on eBay with all of its fees and unreasonable buyers. So, I tried several of the online brokers. After my first deal with Jay Brokers I stopped looking. In the years since, I have sold many items through Jay Brokers and have always been completely satisfied with their services. Jay Brokers' quick responses, fair prices, and integrity have consistently been "top notch." I highly recommend them.”

Helpful Report

“Great and reliable customer service. Appraisals are generally higher than other similar sites”

Helpful Report

Jay Brokers is rated 5.0 based on 1,641 reviews