Jay Brokers Reviews

Name: Jay Brokers
Rating: 4.96

5.0 Rating 1,644 Reviews

100 %

of reviewers recommend Jay Brokers

Company Reviews

Metrics

Info

5.0

Based on 1,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Jay Brokers:

Jay Brokers is a risk-free secondhand marketplace. Buy and sell smartphones, laptops, tablets, cameras, collectibles, guitars, watches, and more. Get an instant cash offer for your gently-used items today!

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Phone:

(844) 383-7296

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We feel that everything is up for negotiations and the representative rarely does so.”

Helpful Report

Thank you for your candid feedback. We recognize your preference is to negotiate offers in a back and forth nature (ex. starting low and bargaining to go higher), rather than get a fixed offer upfront, but at Jay Brokers we take the hassle out of the negotiation by always offering the customer the best offer upfront. Our customers appreciate the honest and hassle-free nature of our offers, knowing they are guaranteed, without gimmicks, and at the highest amounts we can possibly offer. We realize this may not appeal to customers who actually like the back and forth negotiation style, but again we do value your feedback. If we can be of assistance in the future please let us know.

“Easy, very quick, competitive offer.”

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“good”

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“Great communication and prompt payment.”

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“I have had several transaction with Jay Brokers, and I think that they are an excellent company. It is family owned and operated and Justin has always me feel like I am part of the family, too. They are friendly, pay much better than Gazelle.com, for example, and handle transactions very fast. I have complete faith in them and their word is their bond. I wouldn't ever consider doing business with any other "buy back" company.”

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“Excellent price and service.”

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“I have conducted several transactions with Jay Brokers, all of which were sales of electronics to them. They have been easy to work with, and payment was fair and very prompt. I cannot think of any way the experience could have been better. Very pleased.”

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“Personalized customer service. Prompt responses. Felt like I received a very fair deal on my cell phone. A+ experience.”

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“Selling a laptop was a cinch with Jay Brokers. The price was fair and the service prompt . Even got a prepaid mailed to send it in. Couldn't have been better.”

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“As of 11/23/15 I did not received the check. I am out of town for a week and I hope. It will arrive by the time I am back at home. The over all trade in process was excellent.”

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“Everything went smoothly, on-time, and as agreed upon. Can not ask for better service.”

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“A very good company to do business with,very trusting,great service & fair market prices for goods for sale. Mr.D,New Smyrna Beach,FL”

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“what they said. they did. expectations met”

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“The way to describe my computer was very easy and the steps after that were also friendly. I was not sure about the timing to get my check that also was in the right time as it was mentioned. I strongly recommend your business .”

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“very nice”

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“I am a first time customer, but I must say that Jay Brokers far exceeded my expectations. Shipping was easy, they honored their quote and I received the check within a week of shipping. They kept their word which is important in this day and age.”

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“These guys are great to deal with. Fair pricing and they do what they say. No hidden surprises. They kept me informed of what was happening every step of the way. Had my check in a week from the time I shipped them my item. Bob R, OH”

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“I asked for a custom quote and received it within 4 hours. I accepted the offer and they sent me a label to ship the item via ups. I had my money 48 hours later. Was fast and simple. Price was very fair compared to other companies. Highly recommend!”

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“Very quick service, always pay more then competition”

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“Excellent customer service and very honest & professional. Will be doing business again soon!”

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Jay Brokers is rated 5.0 based on 1,644 reviews