Jaypore Reviews

Name: Jaypore
Rating: 1.49

1.5 Rating 104 Reviews

12 %

of reviewers recommend Jaypore

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Metrics

1.5

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Jaypore 1 star review on 15th September 2022

Anonymous // 01/01/2019

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“This is the worst website you can purchase from...all you get in return of your queries is standard reply that they will revert in 2-3 days ...the phone no is not accessible ...makes me doubt the genuineness.....it is absolutely terrible customer service. They take full payment for an order placed more than 1 & 1/2 months back after which you do not hear from them at all..... They do not have a protocol for refunds I am told on checking with them through email time and again ...Requests for update on status and order cancellation are ignored. "Buyers beware ".”

Helpful Report

Posted 6 days ago

“Terrible business with terrible customer service. Took full payment for an order placed about 6 weeks ago with no updates, no fulfillment. Requests for updates and order cancellation are ignored, the only response after 10 days is "we will provide an update in 2-3 days" which never happens. I would give zero star if I could. Buyers beware - you will lose your money.”

Helpful Report

Posted 1 week ago

“Horrible experience.! They don’t have return policy for most of the products but besides that they don’t have exchange policy which is very strange. So once you buy a product it is stuck with you even if you don’t like it.! Horrible business idea I guess they won’t survive for long period with this kind of business plans”

Helpful Report

Posted 1 month ago

“FRAUD. NRIs beware! Deserve ZERO star. Never shipped the products, kept sending automated emails about delay in processing the order. Finally responded to my 20th email about refunds and asked for my bank details. I made payment using credit card and would expect a refund on the same card. Copying the response I received in email, lol: "Requesting you to kindly assist us with the front images of the bank passbook(which must contains the account number, IFSC code, bank name, branch account holder name) in the PDF format. Upon receiving the details we will proceed with processing the refund to your bank account."”

Helpful Report

Posted 3 months ago

“The pearl fashion necklace looks like it has been made from plastic. Really tacky. And I paid Rs. 1,200 for it. Jaypore doesn't have a place on their website to review their products.”

Helpful Report

Posted 4 months ago

“I would like to share my experience about Jaypore especially the R city mall one. The team is superb and their manager Kalpesh too. My one stop solution for all festivals look. Really appreciate Akriti, Poonam and Vineeta for their cooperation with me. You guys always make my visit special by your true suggestions what’s complementing me and what not. Any brand shines only when the client gets good service and a good environment and your team did it for you. Looking forward to see you all again for new festival collections. Thank you”

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Posted 6 months ago

“Yes I m super happy. All jewelrys are unique and beautiful thanks again”

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Posted 7 months ago

“Thankful to all the people who took time to share their experiences with Jaypore.com. I was just about to order something …you people saved my money and time…Such an awful online site.”

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Posted 10 months ago

“I bought a lapis necklace. The stones were more gray than blue. Very poor quality for the price. Not at all like what is shown in their sales picture. I feel cheated.”

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Posted 1 year ago

“I ordered for 2 necklace sets and 2 kadas to match the sets on 27th Feb. It’s 7th April today. I still have not received one of the necklace set. Without it, one of the kada is just useless. And customer service keeps giving the spin that they are escalating it to the concerned team! 40 days and still waiting!”

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Posted 1 year ago

“They deliver wrong product and denied for return request..worst experience”

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Posted 1 year ago

“I purchased a silk outfit from jaypore online , I received a dupe and threads coming out . I reached right away to complaint for refund and returns . They are asking me to pay for Return and restocking . Item was under free returns if in original packing and tags attached .”

Helpful Report

Posted 1 year ago

“They will never deliver your purchases in time. Multiple experiences. I wish I could give half a star”

Helpful Report

Posted 1 year ago

“Don't buy expensive jewellery !!!!! I had ordered a bangle from them. Poor quality and don't fit. Size is very small.They have no return policy on jewellery items. Don't buy valuable gold and silver from them. Showed it to branded silver shop they said I am being looted. As 6k worth bangle has actual worth of 1.5k. They are not replacing damaged item, which is misfit , quality is poor. Don't buy from them. Be aware !!!!!!”

Helpful Report

Posted 1 year ago

“I ordered 3 items on 16th December 2022. One order is STILL to come!!!!. Awful experience.”

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Posted 1 year ago

“Very bad experience. I bought two kurtis from jypore,Size of the kurtis is S ,I just simply want to exchange the Size please and they refuse What can I do I through my kurtis in a Garbagge”

Helpful Report

Posted 2 years ago

“I ordered 3 Kurtas, 2 weeks before Diwali. The shipping time said 2 weeks. I am based in Dubai. It was delivered 7 weeks later !!! None of the products matched the pictures and were priced extremely high for the kind of quality delivered. I decided to return one of them as that kurta was terrible and unwearable. I wrote to them and they said, I need to ship it back at my own expense. Not only that, I they will also deduct some re stocking fee of $9! This company isn’t geared at all for the online world and I would never ever buy again from them Also, they have no Google reviews or ability to post customer reviews on their website. This should be a red flag for anyone who is planning to buy (if the no. Of negative reviews aren’t already!) I wouldn’t recommend this website even to an enemy Horrible!”

Helpful Report

Posted 2 years ago

“I am interested in buying cushion covers in bulk. I get in touch with them and they offer me 10% discount. At the same time I see 15% discount being offered to first time buyers as well as 20% off on one of the items I need. All in all, terrible customer service by not getting back to me in the 48 hrs they promised. To add to that, the discount model for 72 pieces is flawed. They don't believe their customers are intelligent enough to understand this? Didn't expect this from a Aditya Birla company.”

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Posted 2 years ago

“Very bad experience. the jewelry i orderd came late and broken”

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Posted 2 years ago

“I ordered 2 waistcoat from jaypore around 2 weeks back...prepaid of course....no mail no message and no update ....not even tracking number....the site doesn't allow sign in, even with Google credentials....their phone number on the official site doesn't work....they don't respond to mails .... I am now sure that their products are as pathetic and lacking in quality as is their enterprise....it's sad to see them swindling people especially during the festive season....the owner should be tried and put behind bars.... I urge all to absolutely never use jaypore...let us all stand against these crooks”

Helpful Report

Posted 2 years ago

Jaypore is rated 1.5 based on 104 reviews