Jaypore Reviews

Name: Jaypore
Rating: 1.49

1.5 Rating 104 Reviews

12 %

of reviewers recommend Jaypore

Company Reviews

Questions

Metrics

1.5

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how Jaypore made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jaypore 1 star review on 15th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Taking customers for a ride!! Placed order for four items on November 8. One item is still pending. Excellent collection with worst service. They accept orders and payment but will not give a date of delivery. First they say 18 working days, then they say exclude weekends, then they say when product is ready it will be dispatched.”

Helpful Report

Posted 4 years ago

“Jaypore has a wonderful collection. Sadly, their customer service sucks! Have not received few items even after nearly 2 months of placing the order. Even after repeated reminders through emails and calls, no updates received. They don't care two hoots for their customers!”

Helpful Report

Posted 4 years ago

“Ordered three items on 15th of November. The site said it will take 1 week for delivery. Its been 18 days now and there is no sign of the delivery. The customer service is really bad, they keep saying sorry. I wrote to CEO Puneet Chawla and still no reply. The order was worth 10k. Looks like they are a fraud company.”

Helpful Report

Posted 4 years ago

“I have been cheated by this fraud website, my product is not delivered even after a month when they had promised to do it within 12 days. Don't fall far the decorated website, they charge you a fortune and then don't even maintain the minimum standards of service. Terrible experience”

Helpful Report

Posted 4 years ago

“poor customer service, jypore is unnecessary priced.exchange policy is pathetic”

Helpful Report

Posted 4 years ago

“I would have given a zero star if possible .. like all the reviews already the customer service is pathetic rude no words .. also I had ordered few things which I dint receive for 3 months also after calling them they said 1week which never came”

Helpful Report

Posted 4 years ago

“They don't have exchange policy and their size chart is way off from original sizes. Pathetic customer service. No politeness at all. My mom bought a kurta from jaypore online and she got oversize peice. Now jaypore is saying they don't have exchange policy and I should throw it or burn it. Suggestion dont buy anything from jaypore they will not give entertain you after delivery if your product, also u can see very rude behaviour of their staff, worst customer executive staff i have ever seen .”

Helpful Report

Posted 4 years ago

“They don't have exchange policy and their size chart is way off from original sizes. Pathetic customer service, no politeness at all. My mom bought a kurta from jaypore online and she got oversize peice. Now jaypore is saying they don't have exchange policy and I should throw it or burn it.”

Helpful Report

Posted 4 years ago

“Pathetic customer service ..I had ordered a kurti for some reason I was asked to wait for 5 days and later on received an e-mail saying can't full fill order and initiated my refund which took almost a month when I did chat with their agent name Jaspreet and asked him is your site legit then he does not even know about legit mean and was asking again and again elaborate your query ..Pathetic ..be aware ....or else you will be regret.”

Helpful Report

Posted 4 years ago

“Pathetic customer service. All they tell you is lies about your order. Customers beware.. do not buy anything from Jaypore. If you are wanting a headache then you can place an order here. They sent me a email stating that the refund had been processed and would reach my account in 7 days but when I called today they told me that the refund was processed yesterday. A bunch of crooks and liars.”

Helpful Report

Posted 4 years ago

“Very slow service and poor customer experience, won’t recommend. It’s been more than 20 days and I don’t know where the order is, following up with Customer care and only response is we are following with vendor.”

Helpful Report

Posted 4 years ago

“Too them more than two months and me constantly calling, to say that they cannot fulfil my order. Finally they initiated a refund which they say will take another 10 days.”

Helpful Report

Posted 4 years ago

“The pictures shown are v attractive but twice it has happened with me that your quality is very average n very highly priced. v average quality # highly priced # cannot trust the attractive pictures # think twice before placing an order # v disappointing # will never recommend anyone # beware ppl # misleading site”

Helpful Report

Posted 4 years ago

“Extremely obsolete and personalized customer services . Its an upmarket place and quite pricey . However the services are worse than any i have ever experienced . I bought something for Diwali and got a discount of rs.1500/- as the bill was more than 10,000/- . However the next day when i wanted to change the size ( All labels intact and unworn piece ) they asked me to return the discount !!!!! How Bizzare is that !!!! Hope i never get so desperate for shopping that i have to go . back there !!!! Very very poor experience indeed . Terrible terrible !!!”

Helpful Report

Posted 5 years ago

“Avoid at all costs. You end up paying an additional customs price of over £100 pounds as they send each package separate. Each package costing between 30 to 40 pounds. Terrible sizes and took over a month for delivery. Huge shipping fees from the company.”

Helpful Report

Posted 5 years ago

“Total rip off. Ordered clothes and paid a huge shipping fee. When delivered a few days later received another fee of around £125 pounds for shipping from fed ex. The clothes are not even the proper size. Avoid at all costs unless you want to end up paying double.”

Helpful Report

Posted 5 years ago

“Very disspointed with the sizing and cut of the clothes. The guidelines on the site are misleading. There is no precision in cuts of kurtas, seams are crooked, leggings either too narrow or too wide. There is no point returning anything as the customs and duty for ordering from the UK is so high. I am sick with dissapointment”

Helpful Report

Posted 5 years ago

“The fabric and feel are pretty but the wrap around kurta does not have the inner ties(!) At that price I expected better ...”

Helpful Report

Posted 5 years ago

“Their designs are ok, but the quality is cheap, cheap,cheap!!”

Helpful Report

Posted 5 years ago

“Their sizes are pretty messed up if you are buying dresses or tops be very careful. Plus they do not exchange if there is any issue with the size. Its their policy as they say. Why would a customer want to go through the process of waiting for refund and place order again for different size. This will help you loose your customers i hope your management can understand. I ended up giving away my dress as their size 'S' was equal to 'M-L'. strange.”

Helpful Report

Posted 5 years ago

Jaypore is rated 1.5 based on 104 reviews