Kosherwine.com Reviews

Name: Kosherwine.com
Rating: 4.64

4.6 Rating 2,101 Reviews

91 %

of reviewers recommend Kosherwine.com

Company Reviews

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Metrics

4.6

Based on 2,101 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1-866-567-4370

Email:

help@kosherwine.com

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Kosherwine.com 5 star review on 14th April 2022

HG From North Carolina

Kosherwine.com 5 star review on 29th December 2019

Anonymous

Kosherwine.com 5 star review on 7th March 2017

Raymond Bouska

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Fast! Received a call from Fed-ex to remind us that someone over 21 had to be home to sign! Will order from them again!”

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Posted 6 years ago

“I was able to make my complete order in just a few minutes and the order came the next day via UPS”

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Posted 6 years ago

“My order went missing and took twice as long.”

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Posted 6 years ago

“Very efficient service.”

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Posted 6 years ago

“Quick shipping during a busy time of the year on everything I wanted.”

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Posted 6 years ago

“Awesome quality of delivery, packaging and product.”

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Posted 6 years ago

“The wine was packaged with a lot of thought- no breakage. You said when it would arrive, and it did. You made the process easy. Thank you! Happy customer”

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Posted 6 years ago

“I am a second time customer. My experience with this company was great! And the wine arrived on time and well packaged. I am delighted to have been able to share some happiness with my friends for Passover. The wine were in excellent condition. Great experience!”

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Posted 6 years ago

“AS always, the product and speed of delivery were excellent. Communcation....not so much. I had written regarding a question about shipping and have yet to receive a response and that's been over a week ago. Not the first time this has happened.”

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Posted 6 years ago

“Extremely delayed shipping. Terrible and rude customer service. If I could give 0 stars, I would. I was supposed to be refunded, but still waiting.”

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Posted 6 years ago

“My wine arrived after Pesach seders and I was not informed of the need to be present to sign for delivery. So both delays made me not have kosher wine for Pesach.”

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Posted 6 years ago

“I live in a community that does not really have kosher foods and wine. Your site helps me to keep kosher.”

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Posted 6 years ago

“My order was a gift for a friend on Passover and was delivered over a week late. I was very dissappponted.”

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Posted 6 years ago

“Ordered my wine four days before passover march 26. To leave room for order pick and shipping to receive on friday before passover. order did not ship until april 2.”

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Posted 6 years ago

“It did not make it by the first seder but got there mid week. I usually get assortments for my son but he said this one included three sweet wines which they do not drink. I will now be cautious about assortments. Thx”

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Posted 6 years ago

“Great wines, SUPERB customer service!”

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Posted 6 years ago

“My order was shipped 8 days after I placed it.”

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Posted 6 years ago

“It came on time it eas the nedt tasting wine.also they have a lot to choose from”

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Posted 6 years ago

“Exact product. Fast delivery.”

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Posted 6 years ago

“I ordered a case of wine on Thursday, 8 days before the first Seder, and I live in Northern VA, very close to KosherWine.com's location. I expected to have my wine easily in time for the seder. The next Wednesday, 2 days before the seder, I realized I hadn't gotten word about shipping, and I started to worry. I sat in the parking lot of the kosher supermarket, which is a 40 minute drive from my home, and called to check on the order. I was immediately assured that there was a glitch in the software that handled the tracking emails, and the order had shipped, and I should have the wine by the next day, and the email would go out within the hour. The next day, I called again, as I hadn't gotten an email. "Yes, of course it shipped, you'll have your wine this afternoon." This was the day before the first seder. Friday, Erev Pesach comes... NO WINE. Monday morning, I got an email. Congratulations, your wine has shipped. Yes, I got my seder wine on Tuesday, 4 days after the seder. Not only did you not get my kosher wine to me, but you straight out LIED to me. There is no way that the man who answered the phone TWICE didn't realize that it hadn't shipped. I will NEVER order from this company again.”

Helpful Report

Posted 6 years ago

Kosherwine.com is rated 4.6 based on 2,101 reviews