Kosherwine.com Reviews

Name: Kosherwine.com
Rating: 4.64

4.6 Rating 2,101 Reviews

91 %

of reviewers recommend Kosherwine.com

Company Reviews

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Metrics

4.6

Based on 2,101 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1-866-567-4370

Email:

help@kosherwine.com

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Kosherwine.com 5 star review on 14th April 2022

HG From North Carolina

Kosherwine.com 5 star review on 29th December 2019

Anonymous

Kosherwine.com 5 star review on 7th March 2017

Raymond Bouska

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to order from, customer service department was available and responsive and I received my order in a day. Excellent experience, great selection, nice customer friendly approach. I hope to be enjoying more wines from kosherwine.com in the future! Simcha, Passaic NJ”

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Posted 5 years ago

Thank you Simcha for the great feedback. We look forward to continue exceeding your expectations in the future!

Posted 5 years ago

“Excellent service and timely delivery -- they are great.”

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Posted 5 years ago

Thanks for the feedback, Isaac. Enjoy those wines!

Posted 5 years ago

“Great selection and prompt service!”

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Posted 5 years ago

Thank you for the feedback!

Posted 5 years ago

“Very easy ordering and fast delivery. Great selection and prices.Thank you!”

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Posted 5 years ago

We're happy to hear you had a great order experience. Have a nice day!

Posted 5 years ago

“Quick and easy no hassle purchase . Looks good ( and I’m sure it will taste good as well ) !”

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Posted 5 years ago

Glad to hear. We're sure you'll enjoy the wines!

Posted 5 years ago

“What great service. Received all of my order. Secure shipping packaging was amazing too. no damage got here to NC in two days.”

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Posted 5 years ago

Thanks for the feedback, and glad to hear that everything went well with your order!

Posted 5 years ago

“I am a huge fan of Kosherwine.com. They have amazing pricing, service, and delivery is so fast. Keep up the great work!”

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Posted 5 years ago

“Order a case on January 17, 2019, I have not received a tracking number,return phone or email as of yet. However, after watching in horror how bad the customer service and shipping is I thought, wait a sec, I already ship good for a living and have had zero complaints, I will just complain to Gilgal wines on how badly kosherwines.com is destroying the Gilgal name, then order direct from every wine brand they carry and sell kosher wines myself!! No joke, I’ve already put my assistant to work on the website. Adios kosher wines.com, I will do the job you do now only way way more efficient than you. :)”

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Posted 5 years ago

I apologize for the experience that you have had so far. Since you are located in Texas due to state laws we have to use the state approved shipper LSO. It takes 8-14 business days to be delivered. Please let me know if you have any additional questions that I can answer

Posted 5 years ago

“They did not have the bottles I have ordered and they came up with excuses that they cannot ship to Alabama, even though the address was of a registered wine shop. Even despite that, I have yet to receive the refund.”

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Posted 6 years ago

“There are lots of places for me to buy Kosher wine. This morning I was again reminded why I shop here - besides the great prices and amazing assortment. Their customer service is top notch, quick response, and great attitude. Bravo to you folks who work here & thank you.”

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Posted 6 years ago

Thanks for the feedback, and we're so glad you had a great order experience!

Posted 5 years ago

“Order 2 weeks ago and though I did receive a quick response the day of my order, I have not been able to get a hold of anyone in the last 10 days. 800 number is out of service and emails go unanswered.”

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Posted 6 years ago

“Really horrendous customer service! I placed an order for 24 bottles of wine and paid in full. Eight days later, having heard nothing, I e-mailed kosherwine.com: “Oh, 2 of the 24 bottles were out of stock, so we didn’t process the order.” Really? I asked them to substitute 2 other bottles, and they sent 12 of the 24 bottles...too late for the event for which it was intended. I don’t know if the remaining 12 bottles will ever arrive.”

Helpful Report

Posted 6 years ago

“Still waiting for a refund for 3 weeks. Short sent my order, advertised wine they didnt have, and still have not refunded my money!! If you dont have the product then you need to refund the money. This is not how you do business.”

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Posted 6 years ago

“I am a new customer. I was sitting on pins and needles praying my order would be here for the Fall HolyDays. Koherwine came through like a champ. I will never doubt you again.”

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Posted 6 years ago

Thank you for your order and your kind words! We're happy to hear you had a great order experience.

Posted 5 years ago

“Great wine selection! Fast and efficient service!”

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Posted 6 years ago

Thank you for your order and your kind words! We're happy to hear you had a great order experience.

Posted 5 years ago

“i orderd rose wine and i received a red wine.”

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Posted 6 years ago

“The order was processed and sent very efficiently.”

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Posted 6 years ago

Thank you for your order and your kind words! We're happy to hear you had a great order experience.

Posted 5 years ago

“usually I have no problems with deliver. This time I did not receive an email to let me know that my shipment was delayed by a week. No one returned my calls. I finally received an email after calling to let me know shipment was the next day. I wasted an entire week staying home awaiting a delivery that did not show up. Someone should return phone calls. Very disappointed this time.”

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Posted 6 years ago

“Placed order on a Thursday and didn’t see or hear from them until my inquiry on the following Thursday. Be patient........”

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Posted 6 years ago

“Great selection. Good prices. Perfect execution on delivery to our leased beach house in Topsail NC for our family summer vacation. The wine makes all the difference.”

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Posted 6 years ago

Kosherwine.com is rated 4.6 based on 2,101 reviews