Kosherwine.com Reviews

Name: Kosherwine.com
Rating: 4.64

4.6 Rating 2,101 Reviews

91 %

of reviewers recommend Kosherwine.com

Company Reviews

Questions

Metrics

4.6

Based on 2,101 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-866-567-4370

Email:

help@kosherwine.com

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Kosherwine.com 5 star review on 14th April 2022

HG From North Carolina

Kosherwine.com 5 star review on 29th December 2019

Anonymous

Kosherwine.com 5 star review on 7th March 2017

Raymond Bouska

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wine was delivered in 2 days and my family loves the selection !”

Helpful Report

Posted 8 years ago

“Easy ordering process, good experience with customer service, on-time delivery. Will use again!”

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Posted 8 years ago

“Our order was processed quickly and correctly. We received our wine in just a couple of days.”

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Posted 8 years ago

“First time customer, placed 2nd order within 30 days! So pleased with the wines and prices.The customer service is great.This will definitely be the place I purchase my wines.Oh yes, the prompt deliver time is amazing. Toda Maxcine”

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Posted 8 years ago

“we are very satisfied with your wines”

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Posted 8 years ago

“Helpful, informative, delivery as promised”

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Posted 8 years ago

“Fast delivery and great wines.”

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Posted 8 years ago

“It was so easy to order and follow up emails regarding delivery were professional and helpful in ensuring that the wine was delivered in a timely manner. A pleasure! I will definitely order again.”

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Posted 8 years ago

“I had a couple of questions regarding the order I was making and they were answered very quickly. The wine arrived within a couple of days of my order - I've never had a delivery that fast! I can't begin to tell you how pleased I was with the overall service.”

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Posted 8 years ago

“My wine was delivered within days. The bottles were cradled in exceptionally well designed packaging that would have made breakage virtually impossible. Customer service was outstanding and friendly. I would most certainly recommend this company and buy from them again.”

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Posted 8 years ago

“Order was received in one day. The 15 bottle Ross hashana collection was missing one of the bottles, and 2 of another.”

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Posted 8 years ago

“Excellent selections, prices, service”

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Posted 8 years ago

“Excellent website and customer service! Wide selection of a variety of wines!”

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Posted 8 years ago

“it all worked out in the end although the beginning was a little rocky.”

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Posted 8 years ago

“Kosherwine.com has great prices, a great selection, and--most importantly--excellent customer service.”

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Posted 8 years ago

“since I have not as yet received the order although it wa promised for Friday and it is now wednesday morning in the U.S. I can not write a review for you. M. Josephy”

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Posted 8 years ago

“Ordering was easy but the delivery process with UPS wasn't great.”

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Posted 8 years ago

“excellent service recvd delivery next day!”

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Posted 8 years ago

“Excellent selection and value, prompt delivery. What a great way to support Israel and enjoy wine at the same time.”

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Posted 8 years ago

“The wines themselves were fine, though some were on the tail end of drinkability before they got too old. The real issue was the delivery. I live alone and work in New York City (and live in New Jersey). The wines were shipped through UPS and I almost did not get them since I don't get home until 6:15ish at the earliest. UPS showed up twice at about 4 pm, and would not agree to drop the package at the local UPS store because the shipper required a signature of somebody 21+. UPS offered to reroute to my office but there was no way I could get that package through the subway and onto an interstate bus. UPS said they'd have the driver come by after 6, but he consistently showed up at around 4. Fortunately, on the final day-the Friday before Rosh Hashanah-I was able to get a friend to stay in my apartment until uPS ahowed up. But the delivery was such a headache that it is just not worth the hassle to order again. If there were other delivery options or I could at least have it rerouted to the local ups store, I probably would reorder, but until that's assured there's no point.”

Helpful Report

Posted 8 years ago

Hi Joshua, Thank you for taking time to give us feedback. I'm sorry to hear that the delivery process caused more hassle than you should have to deal with. Unfortunately, the adult signature is required by law, and something we have to work with/ around. The good news is there is a way to make this easier, by signing up for UPS Mychoice once you are issued a tracking number. This will let you choose a time frame during the day to specify delivery. You can also have it sent to a nearby UPS store, which makes me wonder why UPS refused to reroute it there. In the future, if you are having any issues with delivery, please reach to us, as we the shippers, have more leverage when working with UPS.

Posted 8 years ago

Kosherwine.com is rated 4.6 based on 2,101 reviews