Kosherwine.com Reviews

Name: Kosherwine.com
Rating: 4.64

4.6 Rating 2,101 Reviews

91 %

of reviewers recommend Kosherwine.com

Company Reviews

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Metrics

4.6

Based on 2,101 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1-866-567-4370

Email:

help@kosherwine.com

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Kosherwine.com 5 star review on 14th April 2022

HG From North Carolina

Kosherwine.com 5 star review on 29th December 2019

Anonymous

Kosherwine.com 5 star review on 7th March 2017

Raymond Bouska

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the two cases I had ordered arrived damaged. It looked like the bottom of the box had been in a flood. The cardboard had partially disintegrated and the box had tape all around it. When we opened the box we discovered one of the lids on a bottle came apart and was the cause of the damaged cardboard. The bottle was completely empty. This is the first time we have experienced damage. Please send us a new bottle.”

Helpful Report

Posted 5 years ago

Hello Arthur, thanks for your order and we're sorry to hear about the issue. Unfortunately, sometimes wines get damaged in transit, but we'll always refund or reship if that happens! We've already sent out the replacement bottle for you. Feel free to reach out to our customer service team with any additional questions: customerservice@kosherwine.com.

Posted 5 years ago

“What a great experience buying from kosherwine.com. I was so happy to be able to get passion fruit wine here in America. I had it in the Holy Land and really loved it. This company really cares about customer service. Everything was perfect. What a well oiled machine this company is. Start to finish. Professional, attention to detail, very fast execution. I will definitely be ordering from them again.”

Helpful Report

Posted 5 years ago

Wow, thanks for your order and excellent feedback, Danielle! So glad you were able to order the popular Morad Passion Fruit wine. You are correct - customer service is a top priority, and we're gratified that it came across. Have a great day.

Posted 5 years ago

“I have ordered twice from Kosherwine.com. Each time the experience has been excellent. The website for ordering is easy. Notifications are given about shipping and even delivery which is especially helpful if the package is not coming to me (as with this second order). I will certainly be back and highly recommend. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for your orders, Michele! We're so happy to hear that everything went well and that you appreciate the order notifications we've set up. All the best!

Posted 5 years ago

“My husband and I have two different favorite wines, neither of which is available where we live (waaaay oot). We order both wines here and although we can't get next-day delivery we have been very happy with the speed of delivery and the careful packaging; we haven't lost a bottle in transit yet. We have never needed to return anything so I can't speak to that, but we always get what we ordered promptly and intact.”

Helpful Report

Posted 5 years ago

Thanks for your order and review! We are so glad you had a great customer experience. This is one of the reasons why we do what we do: enabling people all over the country to order their favorite wines with ease.

Posted 5 years ago

“I am always pleased with doing business with Kosherwine, because they are attentive to my needs, and the wine is always on time. Kosherwine is my preferred vendor when ordering Israeli wines, and you just can’t beat the prices or selections. Thanks Kosherwine!”

Helpful Report

Posted 5 years ago

Wow, thank you for the excellent review, Brian! We are so glad to have exceeded your expectations, and we hope to continue to do so.

Posted 5 years ago

“All around awesome experience... pricing was terrific...communication was top notch. Order was exactly as promised and on time and the wine is lovely. Thank you so much. I will be back!!”

Helpful Report

Posted 5 years ago

Thanks for your order, Pam. We're so glad to hear that everything went smoothly! Enjoy the wines!

Posted 5 years ago

“Tks for yr services and excellent wines. Did receive my order yesterday. Everything was fine. Thank you and Shabath Sgalom Elie Avrahami”

Helpful Report

Posted 5 years ago

Thank you for your recent order, Elie. We're delighted to hear that everything went smoothly. Shabbat Shalom!

Posted 5 years ago

“Great selection, good prices, very fast delivery, fantastic customer service.”

Helpful Report

Posted 5 years ago

Thanks for your order and review! We appreciate your support.

Posted 5 years ago

“When you live in an area where it is difficult to find kosher wine it is a joy to order wine from Kosher wine. It takes minutes to place an order and it arrives quickly.”

Helpful Report

Posted 5 years ago

Awesome! This is one of the reasons why we do what we do. Thanks for your order and feedback.

Posted 5 years ago

“no shipping costs when purchasing multiples of 12 and delivery within a day. It is so convenient to have kosher wine available in such short notice. Great service too. When the last order was botched regarding one bottle of wine they gave me great customer service and refunded me.”

Helpful Report

Posted 5 years ago

Thanks, Michelle, for your orders and kind review. We're happy everything worked out!

Posted 5 years ago

“Excellent job!!”

Helpful Report

Posted 5 years ago

Thank you! We appreciate your support.

Posted 5 years ago

“Great service and price - can’t believe how quickly order arrived!”

Helpful Report

Posted 5 years ago

Thank you for your order and review. Enjoy the wines!

Posted 5 years ago

“These two bottles of wine were a gift. We were notified a couple of times to let us know they were on the way and when to expect them. Having a window of time to expect them would have been helpful rather than having to wait all day (they arrived about 4:45 p.m., and the bottles were quite warm, as they were in transit all day, from 8:30 a.m. on). They were securely packaged, and they look like excellent varietals.”

Helpful Report

Posted 5 years ago

Thanks for your order and your honest feedback. We definitely understand the frustration of not having an exact delivery time. Unfortunately, it differs depending on each driver's schedule that day, so that's why we don't have exact delivery times. Some customers elect to pick up the wines from their local UPS store, so that's an option for future orders. Enjoy the wines!

Posted 5 years ago

“delivered on time and the wine is excellent!”

Helpful Report

Posted 5 years ago

Awesome, glad to hear! Thank you for your order and support!

Posted 5 years ago

“The wine is delivered via UPS. To put it bluntly, UPS sucks. For two straight days they kept changing the delivery time and failed to meet any of them. Remember, you have to sign for the wine. I had to go chase the truck down which I found easily, thanks to the UPS app that tracks your delivery truck. Having to wait all day at home like a prisoner is not fun. And the UPS main office if you want to pick it up yourself is more than 10 miles away from here. Kosherwine should pay to have a more selective delivery option from UPS. In total it took 6 days to get the wine, could have been more if I let UPS come to me instead of chasing them.”

Helpful Report

Posted 5 years ago

Hello Mark, Thanks for your review and we apologize about your frustrating experience. Due to the alcohol, someone needs to be home with an ID to sign for any wine packages. Many customers opt to have the packages delivered to their work offices or have it kept at their local UPS store for pickup. We understand the logistics can be difficult for some customers, though unfortunately this is beyond our control. We're happy you have received your wine, and hopefully you'll have a smoother delivery in the future!

Posted 5 years ago

“This is my first home delivery of wine. It arrived when scheduled in good condition and well packaged no breakage looking forward to enjoying a cold glass”

Helpful Report

Posted 5 years ago

Thanks for your review! We're so happy to hear that all went well with your order. Cheers!

Posted 5 years ago

“Incredible prices, fast delivery with no additional charge and great customer service. Great communication on when the delivery is due to arrive.”

Helpful Report

Posted 5 years ago

Thanks for your order and the wonderful review, Michelle! We work hard to ensure that the delivery process is as smooth as possible for our customers, so we're happy to hear that all went well. Enjoy the wines!

Posted 5 years ago

“Psagot Prat is really my favorite port wine. Thanks for making it available to me.”

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Posted 5 years ago

You have great wine taste! Glad you're enjoying the wonderful Psagot Prat!

Posted 5 years ago

“Thanks you”

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Posted 5 years ago

Thanks for your order, Elsybeth. Enjoy the wine!

Posted 5 years ago

“Kosherwine is wonderful! Love every bottle we have ever ordered, always comes well packaged and we get an email confirming the shipment and arrival. I have recommended them to many friends already - the easiest way to buy the best wines!!🍷🍷💕🇮🇱 Thank you and cheers!”

Helpful Report

Posted 5 years ago

Thanks for your order and the wonderful review. We work hard to ensure the delivery process is as smooth as possible for our customers, so we really appreciate the feedback. Cheers!

Posted 5 years ago

Kosherwine.com is rated 4.6 based on 2,101 reviews