Kosherwine.com Reviews

Name: Kosherwine.com
Rating: 4.64

4.6 Rating 2,100 Reviews

92 %

of reviewers recommend Kosherwine.com

Company Reviews

Metrics

Info

4.6

Based on 2,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Kosherwine.com:

Welcome to KosherWine.com! Since 1997, people like you have been turning to people like us to save time, money and energy ordering their wine online. We're proud to have the largest online selection of Kosher Wine with over 1,000 wines, including our private label and exclusive import lines. With over 40,000 happy customers, and 900+ 5-star reviews, your satisfaction is guaranteed. We ship to all states in the US, except for AR, KY, MS, and UT. Cases of 12 bottles, or orders in increments of 12, qualify for FREE ground shipping!

Visit Website

Phone:

1-866-567-4370

Email:

help@kosherwine.com

Write Your review

Tell us how Kosherwine.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Kosherwine was incredibly disappointing, and Greg Aubrey played a significant role in that. From the very beginning, there were issues that could have been easily resolved, but instead, I was met with poor communication and a lack of accountability.”

Helpful Report

Posted 2 months ago

“I ordered 25 bottles of wine, which were not delivered and I did not get my money too. I cannot contact anyone. The line is always busy.”

Helpful Report

Posted 1 year ago

“I placed an order, which was easy to do, I had high expectations of a good experience. The day before it said processing, yet it said to be home Weds. No delivery Weds when asking them for help they said it was my problem to deal with the shipper. I then researched with the shipper, the shipper indicated label was created and not picked up, and this in the evening of the delivery date. So then I checked my credit card, and they already charged me. When challenged to see when it will ship, they replied they canceled my order leaving me in bad shape when expecting the delivery. I hope I see a refund. Their business practices are questionable......please be careful when ordering.”

Helpful Report

Posted 2 years ago

“Wine arrived hot! Second attempt to deliver (1st time, we waited till 6pm and then left. UPS arrived at 6:23 pm) came midday. Bottles we're hot. Delivered to 5th floor condo so box must have been in hot truck or outside in the sun at UPS”

Helpful Report

Posted 2 years ago

“I bought a case of damaged lables and more then 1/2 were sweet or semi sweet and 1/2 I could have bought at regular price for under $15. This is definitely not worth $199.”

Helpful Report

Posted 2 years ago

“I requested a delivery date to coincide with a birthday. They assured me that could be done and then shipped it out 2 weeks early. Clueless and will never patronize them again!”

Helpful Report

Posted 2 years ago

“Horrible Taste (like vinegar)”

Helpful Report

Posted 3 years ago

“Case integrity for shipping is unsatisfactory. This has now happened 2x. My case almost burst open from the bottom and had to be reinforced for storage. I have not had this issue with other wine vendors.”

Helpful Report

Posted 3 years ago

“1. Three times I asked that my order not be delivered on Saturday -- again I returned form Synagogue to find the boxes left unattended at key door. 2. NY law requires that a person over 18 accept wine delivery. Kosherwine.com leaves the wine unattended without anyone present to accept it. This is illegal for the sender I don't know if it is also illegal for me, the recipient. 3. I never received a response to previous complaints on both these issues -- this complaints were made in a chat or similar, now it's time for a more public comment.”

Helpful Report

Posted 3 years ago

“Delivery process is awful. Kosher wine/UPS expects you to leave work and stay at home. No schedule for delivery time window (requires signature). 3 attempts with a short-ringing phone from a blocked phone number (one on Shabbat).”

Helpful Report

Posted 3 years ago

“I ordered the Cyber Monday Premium box for $304.99. It said the value was $402.88 when I received the box and checked the value of each bottle on kosherwine.com the total came out to $288. I feel taken advantage of.”

Helpful Report

Posted 4 years ago

“no thank you”

Helpful Report

Posted 4 years ago

“The apparatus broke after less than a dozen uses”

Helpful Report

Posted 4 years ago

“The cork bottle remover broke after three weeks of us. Less than a dozen uses. The cork screw simple broke off from the inside of the apparatus. It is a great idea but really poor quality construction.”

Helpful Report

Posted 4 years ago

“I don’t know where it was delivered to but it is not here!!”

Helpful Report

Posted 4 years ago

“Explicitly asked for delivery to my apartment. Instead left it at apartment mail room, didn't get me to sign for it, and did not even notify me of delivery Will never deal with you again A. Hammer 3012792549”

Helpful Report

Posted 4 years ago

“Very poor service and overcharge for the wine”

Helpful Report

Posted 4 years ago

Hi Michael, thanks so much for reaching out about your experience. I'm so sorry you didn't get the standard of service that we try to hold ourselves to. Is there anything that we can do to make things better?

Posted 4 years ago

“I received only 1 of the 2 cases I ordered.”

Helpful Report

Posted 4 years ago

Thanks so much for letting us know! Apologies for the delayed response, but I want to make sure you get the rest of your wine as soon as possible. Do you mind sharing your order number with me so that I can look into it personally?

Posted 4 years ago

“Wrong wine”

Helpful Report

Posted 4 years ago

“Hi I ordered 12 bottles of wine in total but received only 6! We were really sad because we were looking forward to a complete order. The receipt did not reflect that we were due 6 other bottles of wine. We are not sure what to do. Otherwise I enjoyed the experience.”

Helpful Report

Posted 4 years ago

Hi Lisa, I'm so sorry to hear about your disappointment! This is very unusual, but with all the COVID chaos, many orders were divided into boxes of 6 instead of 12. Especially if there were out of stock items preventing the order from going out, we had to make the call to get people something while we wait for the rest. The good news is that there is a chance the second half of your order can still arrive before Passover! You can call us at 1-866-567-4370 or email us at info@kosherwine.com with your order number and we'll do everything we can to get you the rest of that wine!

Posted 4 years ago

Kosherwine.com is rated 4.6 based on 2,100 reviews