JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.05

2.1 Rating 1,346 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

Write Your review

Tell us how JD Sports made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst site ever. Ordered online and the items was supposed to be delivered on a Monday. Didn't get a call or time of arrival or anything. They wanted us to be at home the whole day on a working day. Called them and emailed but had to email them again before they responded. The items where on its way back and told them get it on a pick up. Didn't get any respond and the only thing I got was nothing else then lost time and my brother without his gift. I strongly recommend to order from more serious sites and stores. Better to order from china then JD sports. More likely you get your stuff from china then this site. Worst customer services ever in a time where services is everything. JOKERS!!”

Helpful Report

Posted 7 years ago

“è de fácil acesso e correu tudo bem desde a encomenda até á entrega e super rápido.”

Helpful Report

Posted 7 years ago

“I ordered my son's birthday present online on a Saturday evening and it was delivered by Wednesday, the delivery was free as it was over £60. I found the delivery very quick and as I had to return one item this was brought back to the shop and my account was credited fairly quickly. I recommend that everyone use Jd Sports as they are a great reliable company and easy to deal with. The products I received were of excellent quality.”

Helpful Report

Posted 7 years ago

“Excellent quality clothing with a good range of all the top sports names.”

Helpful Report

Posted 7 years ago

“Purchased a tracksuit top yesterday it stated £35 on label they charged me £55 for it, attempted to take it back today with a receipt which stated the day/time/card payment and amount when I purchased it apparently because i had left the reciept with a bar code on at home they wouldn't accept it back. I travelled 10 miles to return the item and 10 miles back home and have to do it all again tomorrow !! Disgusting I won't be shopping here again . The staff wasn't helpful at all!”

Helpful Report

Posted 7 years ago

“Consistently poor in store customer service”

Helpful Report

Posted 7 years ago

“Ordered a personalized football shirt on wed, for a birthday on Tuesday it arrived today nothing on it. Called them to complain and was asked to take it 10 miles to their nearest store to return it for a refund. So angry and disappointed I cannot recommend them to deliver what you ordered, especially at this time of year with Christmas coming. Do yourself a favour and find a sports shop that will personalise in store. It defeats the purpose of online shopping I know but at least your guaranteed what you asked for.”

Helpful Report

Posted 7 years ago

“Brilliant offers and free delivery”

Helpful Report

Posted 7 years ago

“Great customer service and prices. Clean shop and great musis”

Helpful Report

Posted 7 years ago

“bought new trainers in the sale, great fit and arrived very quickly.”

Helpful Report

Posted 7 years ago

“Good quality and fair prices. Click and collect service is simple to use saving the hasstle of queing.”

Helpful Report

Posted 7 years ago

“Well they have very good deals with affordable prices, plus delivery is quick. Quality products. Good customer service”

Helpful Report

Posted 7 years ago

“Excellent choice of sports wear great prices with great help if needed”

Helpful Report

Posted 7 years ago

“the manager recieved an rko”

Helpful Report

Posted 7 years ago

“the staff said they are eggy. they insulted me.”

Helpful Report

Posted 7 years ago

“my son come into here for mystery shop thing and the staff ignored all of his requests so he had to make lies up to his teacher. this is worse store in egg”

Helpful Report

Posted 7 years ago

“THE MANAGER IS AUTISTIC”

Helpful Report

Posted 7 years ago

“sloppy service”

Helpful Report

Posted 7 years ago

“the manager is austistic”

Helpful Report

Posted 7 years ago

“i bad bexperience bit bas bad ban bhis bompany brom bhe buk”

Helpful Report

Posted 7 years ago

JD Sports is rated 2.1 based on 1,346 reviews