JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.05

2.1 Rating 1,348 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

Write Your review

Tell us how JD Sports made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to collect the order”

Helpful Report

Posted 6 years ago

“High quality products, fair pricing and great service on-line”

Helpful Report

Posted 6 years ago

“The customer care team at JD work bloody hard and with the resourses they have at times it can be very difficult. I bet if a lot of customers was at customer care you would all be thinkimg diffrently at what you are saying. Yes they have to email the warehouse ( they do nlt have there number ), yes the missing parcel forma take between 14 to 28 working days sometimes this can be delayed due to the type of investigation of your order and courier. The agents themselves can not process any refunds this action is done by managers only so you refund will be in a cue. The only have 2 hands. I know all of this as I used to work there and I can see a lot of people lie about stuff which is not TRUE. There are always 2 sides tl everything and people who bitch and moan about stores are they people who get them shut down and bankrupt.... this is why the high street is empty...”

Helpful Report

Posted 6 years ago

“They made me happy as everything came quick and fast and well packaged no damaged goods”

Helpful Report

Posted 6 years ago

“Order came on time with emails telling me where my item was.”

Helpful Report

Posted 6 years ago

“It was very good and also I like what I bought and the shipping was free so that was good”

Helpful Report

Posted 6 years ago

“Very Quick and easy to use”

Helpful Report

Posted 6 years ago

“Lovely clothes quick delivery and decent price”

Helpful Report

Posted 6 years ago

“This is a excellent website so easy to use and the click and collect option is brilliant and so quick”

Helpful Report

Posted 6 years ago

“Great customer service”

Helpful Report

Posted 6 years ago

“Used there stores for many years always great products with a great variety with great prices. Ordered some trainers for my kids on Thursday paid for standard delivery and by Saturday morning they had arrived. Very pleased with the service I recieve everytime in store or online.”

Helpful Report

Posted 6 years ago

“JD Wednesbury the staff are fab sent son to collect my order had problem finding order but they dealt with it quickly”

Helpful Report

Posted 6 years ago

“fast, reliable and easy to look at website”

Helpful Report

Posted 6 years ago

“Good staff”

Helpful Report

Posted 6 years ago

“There design on the shoes were cool”

Helpful Report

Posted 6 years ago

“I have ordered from JDSports UK and everything went perfectly, thank you!”

Helpful Report

Posted 6 years ago

“I visited JD Sports today 24/07/18 with my grandsons to purchase some holiday clothes for them. What a very pleasant suprise to meet some young sales assistants who were willing to go out of their way to help. Store visited was Pontyclun/Llantrisant.”

Helpful Report

Posted 6 years ago

“Excellent quality clothing u can get sum right bargains in sale order on line fast delivery”

Helpful Report

Posted 6 years ago

“Had my size over the line quick delivery”

Helpful Report

Posted 6 years ago

“always get what i need from them on time and without ant hitches great place to but clothing as not alot of shops have such a big colllection”

Helpful Report

Posted 6 years ago

JD Sports is rated 2.1 based on 1,348 reviews