JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.05

2.1 Rating 1,345 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sales guys very knowledgeable and clever knew customer wanted and most of all very proffessional”

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Posted 6 years ago

“Brilliant service good communication and order arrived as expected with great product and price”

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Posted 6 years ago

“thanks”

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Posted 6 years ago

“I have made 2 purchases in the last year with jd sports and on both occasions I have been let down , the first time one of the items was missing clearly never put into the package in the warehouse as the package was completely sealed so then I had to jump through hoops to prove I didn't receive the item then it finally arrived after 3 weeks with no apology. So I said I'd give them another chance I purchased 3 items and they took payment only for the following morning I received an email explaining some of the items were unavailable but failed to explain which item/s were missing so I could at try elsewhere for the product, so I had to email them to find out which took another 2 days . Their online system is nothing short of dreadful”

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Posted 6 years ago

“Brought some trainers and they were delivered in couple of days.”

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Posted 6 years ago

“Next day delivery was not as promised . I paid for same but it didn't happen.”

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Posted 6 years ago

“Will never ever order from JD sports again. Messed up the address on my delivery, never received my order, told me each day that it would ‘definitely’ arrive the next, when they finally accepted it wasn’t arriving they told me I would soon receive my refund, three weeks later I’m still almost £100 down. Every time I speak to anybody at JD I’m met with an incompetent lazy human who can’t wait to get off the phone. Con artists”

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Posted 6 years ago

“Delivery time was 5 days longer than stated time frame on website. When i approached the company about this i was dismissed and told i was "mistaken". This is incorrect as the wording clearly states the time frame i was working off. Once i received my package. The shoes where not only the wrong size but colour, brand , style and gender. So basically the only thing they had in common with the one i purchased was the fact it was a shoe.”

JD Sports 1 star review on 11th May 2018

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Posted 6 years ago

“Great service, bought shoes over website, revived damaged, went into jd and got a full refund, polite workers and great service.”

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Posted 6 years ago

“JD Sports customer care service number 8250402115 9002123105JD Sports customer care service number 8250402115 9002123105JD Sports customer care service number 8250402115 9002123105JD Sports customer care service number 8250402115 9002123105JD Sports customer care service number 8250402115 9002123105”

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Posted 6 years ago

“excellent fast service as usual”

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Posted 6 years ago

“Great products, great delivery. No more to be said, it's an excellent online service and the standard delivery is very reasonable.”

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Posted 6 years ago

“Club ===factory """"customer"""" care """number 8658355920=8220980642""8658352940,8658985392"" club"" factory ""customer ""care ""number,8658352940,8658985392,9631572185”

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Posted 6 years ago

“Took my money said delivery was being processed then sent email goods were picked and going to be delivered to store then sent email saying order canceled. All of this took 10 days and a further 3 days to return my money. Rubbish.”

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Posted 6 years ago

“Have everything I want and simple to use”

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Posted 6 years ago

“How stupid of me for giving jd sports the benefit ov doubt for ordering £500 ov clothes for my oldest 2 lads for the second time they have taken my £500 yes you've gussed it they have cancelled my order again and have to wait a week again so that's £740 this month just wondering how many others that they have cancelled this week because money in holding tanks how month interest this big companie is making each month on holding on to money from all ov us think it is disgusting and a disgraceful that theses companies are aloud for the order to go through when items are not in stock shouldn't be aloud to process the order but no they just take your money so my advice would be dont ever shop on jd sports website because u mite end up in the same situation as me ): ): ): so angry !!!!!! With this s##t”

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Posted 6 years ago

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Posted 6 years ago

“Sent out a pair of $280 shoes that had obviously been returned to them by someone else who'd torn the tongue almost completely out. In what universe is that considered acceptable? Then to top it off, by the time they arrived and had to be sent back, the only other half decent colourway was SOLD OUT. Save yourself the heartache and just go ask the local homeless dude for his old kicks, they'll probably be in better condition than whatever these clowns decide to send you”

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Posted 6 years ago

“Very happy with this on line sports shop ..very fast delivery ...updates of delivery almost to the very hour of delivery ..wil definetely be ordering from them again ..excellent and highly recommend”

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Posted 6 years ago

“Very fast delivery again and quality clothing.”

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Posted 6 years ago

JD Sports is rated 2.1 based on 1,345 reviews