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JD Sports Reviews

2.1 Rating 1,345 Reviews
F
Happiness Grade
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Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury

F

Refund - Difficult

26.67%
Industry Average
Angry I asked for refund or gift card or anything exchanged I.
posted 3 weeks ago - Anonymous
Today I called as its Christmas next week only to be told that my parcel is lost and they could only now offer me a refund, I tried to reorder on their site but the sizes I need are out of stock.
posted 1 month ago - Naomi Copeland
I contacted jd sport again, who said contact klarna for a refund, so I did , again I got told JD Sports is lying to me because no email was sent across to klarna , klarna said give them 2 weeks to look into this again, heard nothing , called klarna again , who said call JD Sports again.
posted 4 months ago - Anonymous
sent wrong size, then when i returned the product for a refund, they wouldnt issue the refund as I had send back a different size at to what was on the order invoice.
posted 7 months ago - Anonymous
Refused refund, they just kept my money and still trying to resolve.
posted 1 year ago - Anonymous
I purchased the shoe for 40% and all I was offered was a refund and 10% off to use when the shoe restocks.
posted 1 year ago - Anonymous
They Won’t exchange or refund at all!!! The worst staff ever and they are so rude. Do not but from them it’s so annoying
posted 1 year ago - Anonymous
this is the worst store in the world! they didn't deliver my product and they don't refund my money! Do not buy!
posted 1 year ago - Anonymous
Still not refunded my money after 1 month. Returned online purchased item to store. Was told I would be refunded on card I purchased item online with….. have receipts and still no refund 1 month later.
posted 1 year ago - Anonymous
Beware ! JD Sports sell their 'Ultimate' Gift Card but it is NOT usable in all of the stores listed and printed on the card ! It CANNOT be used in Scott's Sports as shown, you CANNOT buy anything online with the Addidas brand name and use the gift card to pay for it ! JD Sports do NOT tell customers this when buying gift cards and will refuse to refund the money bought and added to any cards as a result ! This company are misleading in their advertising and sales of these cards and refuse to issue refunds as a result leading to you having to take legal action against them as are your rights under the Sale of Goods Act 2015.
posted 1 year ago - Rich