JD Sports Reviews

“ I contacted jd sport again, who said contact klarna for a refund, so I did , again I got told JD Sports is lying to me because no email was sent across to klarna , klarna said give them 2 weeks to look into this again, heard nothing , called klarna again , who said call JD Sports again. ”

“ sent wrong size, then when i returned the product for a refund, they wouldnt issue the refund as I had send back a different size at to what was on the order invoice. ”

“ Refused refund, they just kept my money and still trying to resolve. ”

“ I purchased the shoe for 40% and all I was offered was a refund and 10% off to use when the shoe restocks. ”

“ They Won’t exchange or refund at all!!! The worst staff ever and they are so rude. Do not but from them it’s so annoying ”

“ this is the worst store in the world! they didn't deliver my product and they don't refund my money! Do not buy! ”

“ Still not refunded my money after 1 month. Returned online purchased item to store. Was told I would be refunded on card I purchased item online with….. have receipts and still no refund 1 month later. ”

“ Beware ! JD Sports sell their 'Ultimate' Gift Card but it is NOT usable in all of the stores listed and printed on the card ! It CANNOT be used in Scott's Sports as shown, you CANNOT buy anything online with the Addidas brand name and use the gift card to pay for it ! JD Sports do NOT tell customers this when buying gift cards and will refuse to refund the money bought and added to any cards as a result ! This company are misleading in their advertising and sales of these cards and refuse to issue refunds as a result leading to you having to take legal action against them as are your rights under the Sale of Goods Act 2015. ”

“ The only thing they offer is a refund. ”

“ I will never shop with this company again, I have spent thousands and I’ve been treated like a thief, I was due two parcels and one was delivered which was a t shirt, the courier was Evri and a picture was taken of this parcel on my neighbours doorstep and given to my neighbour, I was also due a jacket, the tracking number for the jacket according to JD Sports is the one that a picture was taken of the t shirt and the tracking number for the t shirt doesn’t show a picture just a gps map location, JD escalated this to their claims dept and rejected my claim as they say the jacket was delivered, I emailed saying why is there only one picture and you can clearly see it’s a tiny parcel which was the t shirt, I even reordered the jacket yesterday as I need to be sure I’ve got it as it’s a present, I’m now on the phone to my bank crying as I’m £88 out of pocket as JD have said I won’t get a refund, surely if I didn’t give the courier authorisation to deliver to anyone or leave my parcels anywhere I’m not liable for any loss, this gives couriers the scope to steal parcels surely? They take a picture to protect themselves but why didn’t they take a picture of both parcels I’d had delivered within a minute of each other, I’m also going to contact the CEO of JD Sports as I’m flabbergasted that as a loyal customer I’m treated like this. ”