JD Sports Reviews

“ You then need to find a UPS drop off! Over 4 weeks later after a number of phone calls no returns label, after a number of promises. ”

“ Their system conveniently doesn't allow to do ANYTHING but returns/refunds. ”

“ worlds the manager said he would let them off this time as a gesture obviously the trainers had been delivered to another customer 1st and they returned them then the staff dealing with returns did not inspect the trainers at that point and they were sent out again and this poor client with a disability has been blamed for the soiled goods. ”

“ DO NOT ORDER FROM THIS COMPANY THEY KEEP RETURNS AND DONT REFUND. LONG STORY BUT WE ARE INVOLVING POLICE TRADING STANDARDS OMBUDSMAN ALL AUTHORITIES TO GET FIFTY POUNDS BACK WHICH THEY OWE US ”

“ Unfair and unrealistic returns time frame over Christmas to exchange gifts ”

“ Finally after calling and calling and emailing with my proof of returns did someone eventually say the new replacement would be sent. ”

“ Bought a FULL PRICED shoes. Took forever to arrive. And when it finally got delivered, the shoe box arrived ripped and torn with sticky tape all over it. Wrote a feedback to their service centre, the response I got was ‘thank you for enquiring about your returns’. No sorry or no nothing. ”

“ Where do I start.. Wrong orders,wrong sizes,can’t contact anyone of the team on weekends-they source from UK when you shop in Aus and no mention of looooong wait times because of this.. God forbid if a problem with your order arrises-they won’t get back to you before it ships and the returns are just as slow.. ”

“ Terrible customer service, don't reply to you emails or if they do they take days, been waiting 4 days for them to send a free returns label, reason being i ordered my grandson a tracksuit for his birthday next week for them just to send the top half and not the bottoms. ”

“ Hermes confirm parcel was delivered to their returns warehouse. ”