JD Sports Reviews

“ Customer service is non-existent. ”

“ In April I ordered my Grandson 2 outfit, it was delivered , the bag was opened, and only 1 set was in there , I contacted customer service, who did a report, after looking into this , they decided because the package was delivered, and they trust the delivery drivers £1000%. ”

“ Phoned customer services, automated process sends me a link to a label, error page not found. ”

“ Canceled my order one minute after it was placed. Waited 46 mins to speak to someone when I called customer service; not helpful at all. The payment was still processed but was not given an explanation about why the order was canceled. Do not order here. ”

“ Getting in touch with customer service will take HOURS, and each time you reach someone they will let you know they need to research and get back to you in 3 days, which they never do, so the cycle starts over. ”

“ They use the delivery service provided by evri and they keep messing my orders up so I now refuse to order online at JD Sports until they use a different delivery service ”

“ No reason given in the email but it said to call customer service for more details. ”

“ If I could give no stars I would. The shoes are nice though insanely expensive but that’s the market, I get it. The customer service and business practices are comical to say the least. They’ll never get another dollar from me. ”

“ Took 3 payments of £73 out of my bank instead of 1. Said it was a system error... they have literally cleared out my bank and I have no money left til payday. Said lots of people experiencing the same problem! They refuse to compensate to pay overdraft fees. Awful customer service. Wouldn't even accept a complaint! ”

“ Placed order next day collection from store made payment got message item not able for next day so had to wait 4 days before I could collect. Got home to find missing item called customer service they say they will send replacement but even that didn’t arrive after 2 weeks. ”