JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.05

2.1 Rating 1,345 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had a problem with my online order and always good communication about it's delivery to my nearest store and without a £5 charge unlike other Sports shops direct.”

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Posted 6 years ago

“employee stole my JD sports giftcard from my bag while i was not looking”

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Posted 6 years ago

“Very happy with service and delivery as always, great deals on products”

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Posted 6 years ago

“Very happy with service and delivery as always, great deals on products”

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Posted 6 years ago

“I find the right product in Great price from their shop”

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Posted 6 years ago

“Outstanding service and delivery, Exellent no hassle shopping”

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Posted 6 years ago

“Nice Puma joggers bought in the sale and converse pumps also in the sale Size 5 pumps true to size Lovely! Daughter bought Adidas trainer socks also reduced price Happy Shoppers!”

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Posted 6 years ago

“Ordered online, came in time with good condition :D”

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Posted 6 years ago

“This is my very first time at putting a review online but I am so cross and shocked and really feel the need to tell people how I have been treated just so I can warn people to be careful when purchasing any thing from JD sports? Disgusting service, terrible attitudes, Scarborough store clerk (maybe manager but it would be really unfare to put him into that bracket) he is truelly a complete twit. Bought a tshirt just over two weeks ago and before wearing it found a hole in where they had put the tag through at the store refused to refund (wouldn't mind but this wasn't a cheap Tshirt). The hole is singnifacally large and will get larger so can't even wear it.”

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Posted 6 years ago

“I brought some trainer's that was good price the staff was very plesent and helpfull would recommend indefinitely.”

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Posted 6 years ago

“Excellent quality clothes”

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Posted 6 years ago

“Quality clothing”

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Posted 6 years ago

“WORST CUSTOMER SERVICE EXPERIENCE EVER, TOOK OVER A MONTH TO ISSUE A SIMPLE REFUND, HAD TO EMAIL 4 TIMES TO 4 DIFFERENT ADVISORS BEFORE A REFUND WAS PROMISED AND IT STILL HAS NOT COME THROUGH, STILL WAITING, ABSOLUTE DISGRACE”

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Posted 6 years ago

“TERRIABLE CUSTOMER SERVICE KEEPS CANCELLING MY ORDER”

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Posted 6 years ago

“This is the absolute worst customer service I have ever experienced...First off everytime I place an order it keeps getting cancelled...Keep stating to make sure my address is correct which in fact I did..Everytime I try to call I keep getting busy signal no help from live agent...If youre considering ordering from this website I strongly suggest that you didn't....”

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Posted 6 years ago

“They delivered the 2 pairs of shoes I ordered within the same week and I thought that was good as I needed them for an event”

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Posted 6 years ago

“Moderate but i loose money out of it”

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Posted 6 years ago

“Everything went just fine”

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Posted 6 years ago

“Verry good”

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Posted 6 years ago

“Good service and quality”

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Posted 6 years ago

JD Sports is rated 2.1 based on 1,345 reviews