Dear Alan,
Thank you so much for taking the time to leave us a five-star rating for JDS DIY! Your feedback is greatly appreciated.
We are thrilled to hear that you found our service to be very quick and efficient. We take great pride in providing excellent customer service, and your satisfaction is our top priority.
Once again, thank you for choosing JDS DIY and for your kind words. We look forward to serving you again in the future.
Best regards,
Garvi
Dear Harold,
Thank you so much for giving JDS DIY a 5-star rating! We truly appreciate your support and it means a lot to us.
We strive to provide the very best stuff at a good price, so we're thrilled to hear that you found our products to be of great quality. Your satisfaction is our top priority.
Once again, thank you for your kind words and for choosing JDS DIY. We look forward to serving you again in the future!
Best regards,
Garvi
“I ordered Ronseal wood stain but was supplied with Ever Build woodstain.
I tried the Ever Build and it's very poor in comparison with Ronseal, so I've removed it and will buy what I actually wanted elsewhere.”
Hello,
Thank you so much for taking the time to share your experience with JDS DIY. We truly appreciate your feedback and we are sorry for the inconvenience caused.
We sincerely apologize for mistakenly supplying you with the Ever Build woodstain instead of the Ronseal wood stain that you had ordered. We understand that there is a noticeable difference in quality between the two brands and we regret that you had to go through the trouble of removing the unsatisfactory product.
At JDS DIY, we continuously strive to provide our customers with the best service and top-quality products. We deeply regret that we fell short of your expectations this time. We value your opinion, and would love to learn more about how we can improve our service to prevent such errors from happening in the future.
If you could spare a moment to let us know how we can make things better for you by sending us an email at customercare@jdsdiy.com, we would be truly grateful. We are dedicated to ensuring your satisfaction, and your feedback will provide invaluable insights to help us avoid similar situations going forward.
Once again, we appreciate your understanding and patience. We hope to have the opportunity to serve you better in the future and regain your trust.
Warm regards,
JDS DIY Support Team
Dear Barrit,
Thank you so much for your five-star rating of JDS DIY! We greatly appreciate your support and feedback. We're thrilled to hear that you were satisfied with our service and quick delivery.
Your kind words mean a lot to us, and we look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out to us.
Once again, thank you for choosing JDS DIY!
Best regards,
Garvi
Hello Carol,
Thank you so much for giving JDS DIY a fantastic 5-star rating!
We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are pleased that you found our prices to be very good and our delivery speedy.
Your satisfaction means a lot to us, and we are thrilled that you are considering recommending us to others. We look forward to serving you again in the future.
Thank you once again!
Best regards,
Garvi
Hello there,
Thank you so much for taking the time to share your wonderful 5-star rating of JDS DIY! We greatly appreciate your kind feedback and we're thrilled to hear that you had a fantastic experience with us.
Your satisfaction is our top priority, and we're delighted to know that your order for the Maxicrop plant feeder arrived swiftly and was beautifully packed. We strive to ensure that our products are carefully packaged to guarantee their safe arrival, and we're glad to hear that you received it in pristine condition within just 36 hours.
We value your trust and support in JDS DIY, and we look forward to serving you again in the future! Please don't hesitate to reach out if you need any assistance or have any further inquiries.
Warm regards,
Garvi
Hello there,
Thank you so much for giving JDS DIY a 5-star rating! We truly appreciate your kind words and the time you took to share your experience with the world.
We are delighted to hear that you are happy with your purchases and that they arrived quickly. Ensuring prompt delivery and customer satisfaction is one of our top priorities, and your feedback reassures us that we are on the right track.
Once again, thank you for choosing JDS DIY. We look forward to serving you again in the future!
Best regards,
Garvi
Dear Ann,
Thank you so much for your glowing 5-star rating of JDS DIY! We truly appreciate your kind words and support. It's wonderful to hear that you found our delivery service to be excellent and quick. Your satisfaction is our top priority, and we're thrilled to know that we have met your expectations.
Many thanks once again for taking the time to share your feedback. We look forward to continuing to serve you with top-notch products and services in the future.
Warm regards,
Garvi
Hello there,
Thank you so much for your fantastic 5-star rating of JDS DIY! We truly appreciate your kind words and support. Our team takes great pride in delivering top-notch service and ensuring that our customers have a fantastic experience with us.
We are thrilled to hear that you found our service to be fantastic. It is our utmost priority to provide exceptional customer service and meet all your DIY needs. Your satisfaction is what motivates us to keep striving for excellence.
Once again, thank you for your glowing review. We look forward to serving you again in the future.
Best regards,
Garvi
Hello there,
Thank you so much for taking the time to rate JDS DIY with 5 stars!
We appreciate your kind words and are glad to hear that you had a positive experience with us. Good service, cheaper prices, and fast delivery are things we strive to provide to all of our valued customers.
We hope to serve you again soon!
Best regards,
Garvi
Posted 4 months ago
Hello there,
Thank you so much for your amazing 5-star rating of JDS DIY!
We truly appreciate your feedback and support. We are thrilled to hear that you had a great experience with us. Good service, cheaper than others, and fast delivery are our top priorities, and we are glad that we were able to meet your expectations.
Thank you for choosing JDS DIY, and we hope to serve you again soon!
Best regards,
Garvi
Hello there,
Thank you so much for your fantastic five-star rating of JDS DIY! We greatly appreciate your support and are thrilled to hear about your positive experience with our service. Your satisfaction is our top priority, and we strive to provide very fast and efficient service to all our valued customers.
We are delighted that your order of Black Jack 905 was swiftly delivered and arrived in excellent packaging. Ensuring the safe arrival of your purchase is essential to us, and we are pleased to hear we met your expectations in this regard.
Once again, we thank you for choosing JDS DIY and taking the time to share your feedback. We look forward to serving you again in the future.
Best regards,
Garvi
Hello there,
Thank you so much for your amazing 5-star rating of JDS DIY!
We truly appreciate your kind words and support. We are thrilled to hear that you found our service to be very good and that you were satisfied with the roof paint. Providing excellent service and high-quality products is our top priority, and we are delighted to know that we have met your expectations.
We value your feedback and look forward to serving you again in the future. Thank you once again for choosing JDS DIY!
Best regards,
Garvi
Dear Patrick,
Thank you so much for giving JDS DIY a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
We also want to thank you for mentioning that our delivery service was great, quick, and on time. It's always our aim to ensure that our customers receive their orders promptly, and we're delighted to know that the item you ordered was perfect.
Your satisfaction is our top priority, and we will continue working hard to provide you with excellent products and services. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thanks again for your kind words and for choosing JDS DIY!
Best regards,
Garvi
“Ordered a Ronseal Wood stain but received the equivalent Everbuild brand wood stain. I queried why and was told that the website hadn’t been updated to reflect the Everbuild brand. I was offered a 15% refund for the inconvenience if I decided to keep the product or a full refund if I returned the product. I decided to keep the product as it did the same job as the Ronseal product. The customer service was quick professional and efficient. Would definitely use JDA DIY again.”
Dear Stephen,
Thank you so much for taking the time to rate JDS DIY with 5 stars! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us.
We apologize for any confusion regarding the brand of wood stain you received. It seems that our website had not been updated to reflect the change. However, we are glad to hear that the Everbuild wood stain performed just as well as the Ronseal product.
We are also happy to know that our customer service team was able to swiftly address your concerns and offer you suitable solutions. Your satisfaction is our top priority, and we are grateful for your understanding.
Once again, thank you for your feedback and for choosing JDS DIY. We look forward to serving you again in the future.
Warm regards,
Garvi
Dear Mohammad,
Thank you so much for leaving a 5-star rating for JDS DIY! We greatly appreciate your kind words and feedback.
We are thrilled to hear that you found our prices good, customer service excellent, and delivery quick. Your satisfaction is our utmost priority, and we aim to consistently exceed your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
Garvi
“Received a pair or wrangler jeans unasked for. When ordered mugs arrive they were appalling packed and one was in pieces. So no stars I'm afraid. Both unresolved.”
“Advertised what I wanted on the website but what I received was a totally different product,emailed to say wrong item and I think was dealt with by a chatbot after a few emails they offered a full refund which involved a lot of palaver to return the wrongly supplied item ,never deal with them again”
Dear A. Clayton,
Thank you for sharing your feedback. We apologise for the frustration caused by receiving a different product than expected and for the inconvenience of the return process. While we’re glad that your refund has been processed, we regret that the situation led to such disappointment.
Your comments about our customer service are particularly concerning to us, and we want to assure you that your experience was not in line with the service we strive to provide. The issue you encountered was due to a website error, not a packing mistake. Unfortunately, this error prevented us from offering a direct replacement until it was resolved, which is why we processed the refund instead.
We appreciate your patience and understanding, and we will continue to work on improving our systems to prevent similar issues in the future.
Best regards,
JDS DIY Customer Support
Dear Kirsty,
Thank you so much for giving JDS DIY a 5-star rating!
We truly appreciate your support and are thrilled to hear that you are satisfied with our service. Great price, fast delivery, and no complaints - your feedback means the world to us.
Thank you once again for choosing JDS DIY. We look forward to serving you again in the future!
Best regards,
Garvi
Dear Timothy,
Thank you so much for taking the time to rate JDS DIY with 4 stars. We truly appreciate your feedback and support.
Regarding the shipment dates, we apologize for any confusion that may have occurred. However, we are glad to hear that the issue was successfully resolved. We strive to provide the best service possible, and your satisfaction is our top priority.
We appreciate you bringing to our attention the note from Evri claiming they still have one of our parcels. Rest assured, this is not true. We have thoroughly investigated the matter and can confirm that all shipments have been delivered as per our records.
Once again, thank you for your generous rating and for choosing JDS DIY. We value your business and look forward to serving you again in the future.
Best regards,
Garvi
Dear Dilys,
Thank you so much for your fantastic 5-star rating of JDS DIY! We truly appreciate your kind feedback. Your satisfaction is our top priority, and we are thrilled to hear that you had such a great experience with us.
"A great quality product at a good price and delivered with free postage within two days ... couldn't ask for more than that" - we couldn't have said it better ourselves! It's always our aim to provide high-quality products at affordable prices while ensuring timely delivery. We're glad we could exceed your expectations.
Once again, thank you for choosing JDS DIY. We look forward to serving you again in the future!
Best regards,
Garvi
