Dear Malcolm,
Thank you so much for your fantastic 5-star rating of JDS DIY! We deeply appreciate your kind support and feedback.
We are delighted to hear that you found our ordering process quick and easy for Sadolin wood treatment. It's even better to know that our location convenience allowed for a simple collection. Our team always strives to be helpful, and we're thrilled that you found our staff to be just that.
Thank you once again for choosing JDS DIY, Malcolm. We are truly grateful for your recommendation and look forward to serving you again soon.
Best regards,
Garvi
“I purchased a product which was advertised as Sadolin UV extra protection however when it arrived its was just the extra protection not UV.
I emailed immediately to be told it was sent as the product advertised had an incorrect bar code and SKU ref.
I assumed the UV product was not available but this was in deed not the case! This product was available and I was advised to reorder!!
Various emails sent and I was offered a discount but i think I should have been sent the correct product to replace the incorrect product sent.
All the emails just seemed to say the error was not yours which I fail to see
Too much hassle to keep fighting for the correct product”
Dear Sara,
Thank you for your feedback. We sincerely apologise for the inconvenience you experienced with your order. We understand your frustration regarding the incorrect product being sent and the subsequent hassle in trying to resolve the issue.
As a gesture of goodwill, we offered a partial refund which you accepted. However, we acknowledge that this situation was less than ideal, and we appreciate your understanding and patience throughout the process.
Your feedback is valuable to us, and we will use it to improve our service and prevent similar issues in the future. If there is anything else we can do for you, please do not hesitate to reach out.
Best regards,
JDS DIY Customer Support
Dear Julie,
Thank you so much for taking the time to rate JDS DIY with 5 stars! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Your kind words about our fast delivery and great value mean a lot to us. We take pride in providing efficient service and affordable products, and knowing that we met your expectations makes it all worthwhile.
Thank you once again for your glowing review. We look forward to serving you again in the future!
Best regards,
Garvi
Dear Deborah,
Thank you so much for giving JDS DIY a 5-star rating! We greatly appreciate your support and are thrilled that you had such a positive experience with our service.
"Competitive price delivered quickly thank you."
Your kind words about our competitive pricing and quick delivery mean a lot to us. We strive to offer the best prices in the market while ensuring speedy and reliable delivery for our valued customers like you.
Once again, thank you for choosing JDS DIY and for taking the time to share your feedback. We look forward to serving you in the future.
Warm regards,
Garvi
Dear Russell,
Thank you so much for taking the time to give JDS DIY a fantastic 5-star rating! We truly appreciate your support and I'm thrilled to hear that you had a great experience with us.
We're glad that you chose our bulk option and found our prices to be very competitive. Providing value for our customers is one of our top priorities. It's also wonderful to know that our delivery and end-to-end service met your expectations.
Once again, thank you for your kind words and for choosing JDS DIY. Should you have any further needs or questions, please don't hesitate to reach out. We'll be more than happy to assist you.
Best regards,
Garvi
Dear John,
Thank you for taking the time to give JDS DIY a 4-star rating. We appreciate your feedback and are glad to hear that you had a positive experience with our store.
Good Service prompt delivery good price satisfactory product. We are dedicated to providing excellent service and offering products that meet our customers' expectations.
If there's anything else we can assist you with, please don't hesitate to reach out. We value your business and hope to serve you again in the future.
Best regards,
Garvi
Dear Tina,
Thank you so much for your amazing 5-star rating of JDS DIY! We truly value your support and are delighted to hear about your positive experience.
We also wanted to mention that we've received the short text you provided, "10 out of 10 - quick delivery and great price." We appreciate your kind words and couldn't be happier to know that our efforts in providing quick delivery and competitive pricing are being appreciated.
Your loyalty as a customer means the world to us, and we look forward to continuing to serve you with our best products and services. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you again for your exceptional review!
Warm regards,
Garvi
Dear Ian,
Thank you so much for giving JDS DIY a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We're glad to hear that you found our prices to be good and our postage costs and delivery to be decent.
Your words are very encouraging, and we're thrilled to know that you'll be choosing JDS DIY again in the future. We look forward to serving you again and exceeding your expectations.
Cheers and thank you once again for your support!
Best regards,
Garvi
Dear William,
Thank you so much for taking the time to give JDS DIY a 5-star rating! We greatly appreciate your support and are thrilled to know that you had such a positive experience with us.
We're also pleased to read your comment about our products being of good quality and value. Maintaining customer satisfaction is always our top priority, and it's rewarding to hear that our efforts have been recognized.
Once again, thank you for choosing JDS DIY. We look forward to serving you again in the future.
Best regards,
Garvi
Dear Tony,
Thank you so much for taking the time to give JDS DIY a fabulous 5-star rating! We truly appreciate your support and are thrilled to hear that you had a brilliant experience with us as a supplier.
Your kind words mean a lot to our team, and we will continue striving to provide exceptional service and products to our valued customers like yourself.
Once again, thank you for your trust in JDS DIY. We look forward to serving you in the future!
Best regards,
Garvi
“Sorry to report we had no communication apart from the date of delivery. After a phone call to the supplier of the goods we were told delivery would be 1.30 onwards.
Lucky we were in as it turned up at 12.30!”
Hello!
Thank you so much for taking the time to share your feedback about your recent experience with JDS DIY. We sincerely appreciate customers like you who provide valuable insights into our service.
Firstly, allow us to apologize for the lack of communication you experienced apart from the date of delivery. We understand that effective communication is vital for a smooth and satisfactory customer experience, and we regret any inconvenience caused.
We are grateful that you were available when the delivery arrived early, and we apologize for any inconvenience this may have caused. We understand that accurate delivery times are crucial, and we will address this issue with our team to ensure it doesn't happen in the future.
To improve our services and prevent such occurrences, we would greatly appreciate it if you could provide us with suggestions on how we can make things better. Your input will be invaluable to us as we strive to enhance our customer experience.
Once again, thank you for bringing this to our attention, and we apologize for any inconvenience caused. We truly value your feedback and look forward to the opportunity to serve you better in the future.
Best regards,
JDS DIY Customer Care
Dear Tracy,
0/0Thank you so much for your phenomenal 5-star rating of JDS DIY! We are absolutely thrilled to hear that you had such a fantastic experience with us. Your kind words truly mean the world to us.
We are delighted to know that you found us superb in every way, and it is incredibly satisfying to hear that we offer the best prices on the market. Our team works hard to ensure our products are top-notch and competitively priced. Additionally, we take pride in our speedy delivery service, and we are thrilled that you were impressed by it.
Once again, thank you for your outstanding review. We truly appreciate your support and hope to have the opportunity to serve you again in the future.
Warm regards,
Garvi
Hello Katie,
Thank you so much for your amazing 5-star rating of JDS DIY! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Great product and quick delivery time are the cornerstones of our service, and we're delighted that we were able to meet your expectations.
Should you need anything else in the future, please don't hesitate to reach out. Thanks again for choosing JDS DIY!
Best regards,
Garvi
Dear Dawn,
Thank you so much for your excellent 5-star rating and review of JDS DIY! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
We are delighted to know that the fat balls you ordered for the wild birds received such high praise. Providing quick and efficient service is one of our top priorities, and we are thrilled to hear that your happy birds are enjoying their bird feeder!
We are grateful for your kind words and look forward to serving you again in the future. Should you need anything else, please don't hesitate to reach out.
Thank you once again for choosing JDS DIY!
Best regards,
Garvi
Hello there,
Thank you so much for taking the time to rate JDS DIY with a fantastic 5 stars! We truly appreciate your positive feedback and support.
Your generous rating is greatly encouraging to our team. We are delighted to hear that you had a wonderful experience with us. Quick delivery with no problems is our top priority, and we are thrilled that we were able to meet your expectations in terms of promptness and hassle-free service.
Once again, thank you for your kind words and for choosing JDS DIY. We look forward to serving you again in the future.
Best regards,
Garvi
Hello there,
Thank you so much for your fantastic 5-star rating of JDS DIY! We truly appreciate your support and feedback.
We are thrilled to hear that our delivery was extremely quick and that you were impressed with the quality of our products. Our team takes great pride in providing exceptional service to our customers.
Your recommendation means a lot to us, and we are grateful that you have no questions in encouraging others to choose JDS DIY. We will continue to strive for excellence in all aspects of our business.
Once again, thank you for your kind words and for being a valued customer. Should you need any further assistance, please don't hesitate to reach out to us.
Best regards,
Garvi
“Item was sent out and then returned by the courier as it was too big, very strange as the item wasn’t that big. I’m guessing JDS might have not paid for the correct size. I received an email saying very sorry, we aim for good customer service (standard email) etc… but I was just refunded without the option of the item being resent to me. The item is still available to buy! Not the greatest customer service!!”
Dear Julie,
Thank you so much for your amazing 5-star rating of JDS DIY! We are thrilled to hear that you had such a fantastic experience with us.
Your kind words truly mean a lot to us, and we appreciate you taking the time to leave a review. We are delighted that our service and delivery met your expectations.
It was a pleasure serving you, and we look forward to assisting you with any future DIY projects you may have.
Thank you once again for choosing JDS DIY!
Best regards,
Garvi
“Simple order from some lawn feed dispatched and received very quickly. Very competitive prices, and full tracking of the order right through the process. Thank you.”
Dear Marcus,
Thank you so much for your wonderful 5-star rating of JDS DIY! We appreciate your feedback and are thrilled to hear that you had a positive experience with us.
We're delighted to hear that your recent order for lawn feed was dispatched and received quickly. Our team works hard to ensure timely deliveries. We also take pride in offering competitive prices, and we're glad you found them satisfactory. Our order tracking system is designed to provide a seamless experience, and we're thrilled that it worked well for you.
Once again, thank you for your kind words and for choosing JDS DIY. We look forward to serving you again in the future.
Best regards,
Garvi
Dear Peter,
Thank you so much for taking the time to rate JDS DIY with 4 stars! We're thrilled to hear that you had a positive experience with our service.
We greatly appreciate your feedback, and we're glad to know that your order arrived on time. At JDS DIY, we always strive to provide excellent products that deliver on their promises, and we're delighted that our offering has met your expectations.
Thank you again for choosing JDS DIY. We truly value your support and look forward to serving you in the future. If you ever need any assistance, please don't hesitate to reach out to our customer service team.
Warm regards,
[Your Name]
Garvi
