Jelly Egg Reviews

Name: Jelly Egg
Address: The Old School, Station Rd, Narberth
Rating: 4.81

4.8 Rating 3,172 Reviews

96 %

of reviewers recommend Jelly Egg

4.8

Based on 3,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

Visit Website

Phone:

01834860797

Email:

hello@jellyegg.com

Location:

The Old School, Station Rd
Narberth
SA67 7DU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Strongly recommend not to use this company, very poor service. I ordered my goods and took them up on their free "cheaper" delivery option 3-10 days. I am still waiting for goods to arrive. Very miss leading as JellyEgg refer to working days so in reality the lead time is 3-15 days. Staff not helpful at all, they were unable to track my parcel to offer any assistant, they preferred to offer me a complete refund as a solution, obviously have a flourishing business and do not require new customers. Very frustrating as I am in need of the goods so refund doesn't really help.”

Helpful Report

Posted 10 years ago

Really sorry that you have been disappointed with the service, the delivery is an estimate, the free saver delivery can take 10 days as advertised, and I think we were on day 8 with yours, (there are quicker deliveries starting from £1.50) the full refund was offered as you were going away tomorrow and we could not see another option, even though technically we have not done anything wrong, as delivery has not gone over the time frame quoted at time of order, we certainly don't take your business for granted and we are genuinely sorry that we failed to meet your expectations and lost your custom this time.

Posted 10 years ago

“Cannot fault the service, I ordered crocs which turned out to be too small, there was no fuss or bother I returned them and had the replacements within 48 hours. Customer Service how it should be”

Helpful Report

Posted 10 years ago

Great news, thank you for taking the time to let us know :-)

Posted 10 years ago

“My daughter wanted a certain colour Crocs that I couldn't find anywhere else in her size. Jelly Egg had them and dispatched really quickly with good communication throughout. She's very pleased.”

Helpful Report

Posted 10 years ago

Great news, thank you for taking the time to let us know :-)

Posted 10 years ago

“Fantastic product and service have bought a few pairs all fantastic”

Helpful Report

Posted 10 years ago

Great news, thank you for taking the time to let us know :-)

Posted 10 years ago

“The items were received in good shape, and delivery was timely. Thanks”

Helpful Report

Posted 10 years ago

Great news, thank you for taking the time to let us know :-)

Posted 10 years ago

“Brilliant service, quick delivery . Excellent value for money products with helpful sizing information when choosing /ordering. Have used several times and will continue to do so.”

Helpful Report

Posted 10 years ago

Great news, thank you for taking the time to let us know :-)

Posted 10 years ago

“Easy to order, perfect product. Will shop again.”

Helpful Report

Posted 10 years ago