Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

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“Still to take delivery of new car”

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(Jennings Ford Gateshead) - Posted 7 years ago

“A trouble free experience from beginning to end. Polite and informative staff.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Ste and ray where fantastic , great service from great professionals,”

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(Jennings Ford Stockton) - Posted 7 years ago

“Prompt, efficient service with no pressure to purchase.”

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(Jennings Ford Stockton) - Posted 7 years ago

“"Dealing with the same salesperson year after year engenders trust and confidence when purchasing a new car, plus, being made aware of new deals being offered by ford.\r\n\r\nFriendly and helpful staff when undertaking yearly car service.\r\n\r\nAll round cleanliness of garage interior."”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“While looking for the perfect car for my dad they never seemed too busy to help. Regular email updates no pressure. We ended up just popping in on the off chance and found dad his perfect car.”

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(Jennings Ford Stockton) - Posted 7 years ago

“The salesman, Eddie was fantastic from start to finish. This made the experience easy and we felt he was helpful and accommodating.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“I'm very happy with my new Fiesta car its brilliant”

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(Jennings Ford Stockton) - Posted 7 years ago

“As a new customer I felt that the Sales staff treated me with courtesy, I felt no pressure to make a deal and also as an older person, I did not feel patronised. I was happy with the offer made and look forward to driving my new car away in a couple of days.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“very happy with the deal we got, but then we always get an excellent service from Graham Reynolds, which why we always return to see Graham when we change our car.”

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(Jennings Ford Stockton) - Posted 7 years ago

“They were very helpful with me cause I bought the car online”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Listened well and adjusted the deals to suit myself, seemed enthusiastic and kept me informed of any deals I could take advantage of and helped with all my enquiries.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Great service I received. Specially from James maan.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Never purchased a car on line before, it was so easy and all from Jennings Motor Group whom I came in contact with were all extremely helpful from start to finish specially wish to thank Gethin for his help and also Tony the delivery driver who not a staff member of Jennings certainly gave a good representation of the great service offered by the company, just want to give you all a big hug from a very happy customer and already booked in to get a passenger hoist fitted for my husband so again many thanks!”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Good service brilliant salesmanPeter very happy”

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(Jennings Kia Washington) - Posted 7 years ago

“Very good service and advice.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“No pressure when I went in to buy a car .I was left to look then I asked for help which is lovely . I hate it when you go in to the show rooms and the sales people are like flys round you. Your sales men are professional”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Good point ,dealt mainly with Nichola Brown with phone calls & e- mails ( spot on) bad point , no handbook in car two phone calls to Gateshead branch ,still waiting not arrived yet!!!!!!!”

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(Jennings Ford Gateshead) - Posted 7 years ago

“All the questions I wanted to know from the guys at Jennings were answered and the test drive was great. Great customer service.”

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(Jennings Ford Stockton) - Posted 7 years ago

“The sales man (Felix )was both efficient, knowledgable and helpful.”

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(Jennings Ford Gateshead) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews