Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a great experience with the garage. Richard White was professional and friendly and helped me with all of my questions and queries.”

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(Jennings Kia Washington) - Posted 6 years ago

“Very pleasant experience.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“The deal was done in a swift and professional manner . I got the car I wanted at the price that suited me and there was no pressure from the sales team to buy . A big thank you to Gavin for his help.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“David was great he was very helpful”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“First Class Service”

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(Jennings Mazda Sunderland) - Posted 6 years ago

“Lovely helpful & very friendly staff @ Garage Workshop & Reception Staff, cant do enough to make our visit pleasant, and the Coffee & Biscuits are a lovely idea.”

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(Jennings Kia Washington) - Posted 6 years ago

“I cannot complain about any dealings with Jennings. I always get treated well even when the sales people are busy. This is why 1 always come back.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Just taken delivery of my new Ford Transit Custom from Jennings in Dunston. Transaction has been very smooth from start to finish - big thanks to Craige who dealt with me all the way through - all promises and timescales kept, paperwork explained clearly and, more importantly, makes a nice cup of tea. Much better experience than my previous supplier of Ford Vans. Highly recommended - must have impressed because I never write reviews or complete satisfaction surveys, so high praise indeed!”

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(Jennings Ford Commercial Gateshead) - Posted 6 years ago

“Adam Price, Martin Downing and Craig Parker were very friendly and approachable throughout. All very professional. Excellent service all round and its why I will come back again. Thank you all”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“Anthony Darbey worked extremely hard to get me the right car, it’s a pity no service history can be found for this vehicle, as if I come to sell it , it will devalue the car because of an incomplete service history”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Very helpful before purchase of the car however since purchase aftercare not so satisfactory”

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(Jennings Ford Stockton) - Posted 6 years ago

“Thanks to the whole sales team. Really couldn't do enough for me and went the extra mile to source the right spec car. Pleasure to deal with, Thankyou!”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Both Sales and after sales team very helpfull”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“The Sales rep was very good help full without being pushy. Comment from Albert Wood”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“I have never considered a Mazda before but felt that the C-X5 fitted my needs. From my very first enquiry at Jennings Mazda Middlesbrough I was treated with kindness and respect. From my test drive to collecting my new car everything went smoothly and I was kept informed of any developments. Rachal, the salesperson was new to the job but coped very well..xxxx”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“I was very happy with the service. I have bought 3 brand new cars over the years.”

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(Jennings Kia Washington) - Posted 6 years ago

“Friendliness was outstanding.”

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(Jennings Kia Sunderland) - Posted 6 years ago

“We've just bought our third Ford Focus from Jennings and have, without exception, have received excellent service with efficiency, courtesy, and friendliness. Full marks to Marcus (sales), and Peter (finance).”

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(Jennings Ford Stockton) - Posted 6 years ago

“Very happy with my purchase. Staff were very friendly and professional throughout the entire process.”

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(Jennings Kia Washington) - Posted 6 years ago

“I have experienced wonderful service from Jennings Middlesbrough for many years both from the sales in the shape of the highly competent Stuart Thorpe and from the service department. I cannot speak too highly of the professional manner of those who work there. I am wondering if it will all change now that it is no longer a family firm; I can only hope that that is not the case.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews