Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam Price, Martin Downing and Craig Parker were very friendly and approachable throughout. All very professional. Excellent service all round and its why I will come back again. Thank you all”

Helpful Report

(Jennings Mazda Middlesbrough) - Posted 6 years ago

“Thanks to the whole sales team. Really couldn't do enough for me and went the extra mile to source the right spec car. Pleasure to deal with, Thankyou!”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“The Sales rep was very good help full without being pushy. Comment from Albert Wood”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“I have never considered a Mazda before but felt that the C-X5 fitted my needs. From my very first enquiry at Jennings Mazda Middlesbrough I was treated with kindness and respect. From my test drive to collecting my new car everything went smoothly and I was kept informed of any developments. Rachal, the salesperson was new to the job but coped very well..xxxx”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“I was very happy with the service. I have bought 3 brand new cars over the years.”

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(Jennings Kia Washington) - Posted 6 years ago

“We've just bought our third Ford Focus from Jennings and have, without exception, have received excellent service with efficiency, courtesy, and friendliness. Full marks to Marcus (sales), and Peter (finance).”

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(Jennings Ford Stockton) - Posted 6 years ago

“Very happy with my purchase. Staff were very friendly and professional throughout the entire process.”

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(Jennings Kia Washington) - Posted 6 years ago

“I have experienced wonderful service from Jennings Middlesbrough for many years both from the sales in the shape of the highly competent Stuart Thorpe and from the service department. I cannot speak too highly of the professional manner of those who work there. I am wondering if it will all change now that it is no longer a family firm; I can only hope that that is not the case.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Wonderful friendly helpful staff”

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(Jennings Kia Washington) - Posted 6 years ago

“Ones again great service and a warm welcome”

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(Jennings Ford Stockton) - Posted 6 years ago

“Picked up my MX5 from Martin Broad who was friendly, professional and helpful. The car was well prepared and I’m looking forward to many years of open top motoring.”

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(Jennings Mazda Middlesbrough) - Posted 6 years ago

“First Class at every level”

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(Jennings SEAT Middlesbrough) - Posted 6 years ago

“the service was 1st class and I also got a fantastic deal I would definitely recommend Seat Jennings to everyone.”

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(Jennings SEAT Middlesbrough) - Posted 6 years ago

“Really pleased with my purchase and the customer care is 100% brilliant.”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Had a great buying experience and I'm very happy with the car. The sales executive went above and beyond to make sure everything was right. I couldn't have asked for any more.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Excellent and professional sevuce”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Customer service brilliant, sales executive brilliant.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“I was thoroughly impressed with my purchasing experience last week. The sales person was professional, offered good advice and allowed me ample time to make decisions. He was also knowledgeable, made me feel completely comfortable during a long test drive and made the whole experience very enjoyable. I’d recommend Lookers to friends and family.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Friendly, efficient and professional service from all departments at all times. I am a returning customer, having just taken possession of my third new car. One of the best dealerships I have bought from. Gavin, who sold me my last two cars was knowledgeable and professional throughout and not in any way "pushy like some - a pleasant and thoughtful young man.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“From first time i got in touch xcellent”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews