Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,071 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,071 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, no pressure selling, just gave the information required. Took the time to find the model of car required from associated garage.”

Helpful Report

(Jennings Kia Stockton) - Posted 7 years ago

“got a good price on the deal. staff good to deal with. this is my 3rd. mx5 with this dealer.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“I visited a few Ford dealerships once I had decided that I wanted a new Focus RS. Even though I live 150 miles from the North East, I felt the superior customer experience provided by Jennings warranted my custom. Kyle managed the sales process excellently, allowing a number of test drives, going through the ordering of the car in full detail and providing regular updates on it's progress to delivery. I would recommend Jennings to my friends and colleagues and would consider making my next car purchase with them.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Andrew explained everything in detail You know exactly what you are getting for your money”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“The product is great quality came with a full kit for easy application only let down was delivery took longer than expected”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“Having bought numerous cars over the last 20 years both for my family and friends from Jennings .I can honestly say that I have always been highly satisfied with the service I Actually look upon Mr Colin Massey and Dave Nicholson as friends. and would recommend Jennings to anybody George Nicholson”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Prompt service”

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(Jennings Kia Washington) - Posted 7 years ago

“Mark was really helpful and made the whole process very easy”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“helpful , polite, straightforward, no pressure”

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(Jennings Kia Stockton) - Posted 7 years ago

“Very helpful, very pleased with the service I was showed every think with the car 👍🏽”

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(Jennings Ford Gateshead) - Posted 7 years ago

“James the sales executive I dealt with made the whole experience so easy, he was professional and friendly”

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(Jennings Kia Stockton) - Posted 7 years ago

“I think the deal I got with my new car was good ,salesman was very friendly kept me up to date with what was happening with the sale”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“The sale was dealt with by Steven Horner who was very professional and handled my questions and queries with courtesy and respect. His friendly and helpful manner gave me confidence in my purchase.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Fabulous service from Peter Nesbit at South Shields branch. Very helpful & plesant.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Good prices good deals . Chris was an excellent customer service advisor , very pleasant ,not pushy very knowledgeable. Gave us time to think which model we wanted after a lot of searching. He's a credit to your company. Thank you Chris ☺”

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(Jennings Kia Stockton) - Posted 7 years ago

“Paul went the extra mile for me/ the Paul that's not being employed with u long. Lovely guy and great service.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“I got the car I wanted at a reasonable price and was happy with Ian, the sales executive.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Great communication!”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Goods as advertised, great price and delivered promptly”

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(Jennings Ford Commercial Gateshead) - Posted 7 years ago

“Customer service was excellent and staff were very helpful.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,071 reviews