Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service and help from the sales staff Peter were exemplary explained everything to us and we were delighted with our new car”

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(Jennings Kia Washington) - Posted 6 years ago

“I contacted James to ask about the contract I had as I had gone over my mileage allowance and as a full time development officer and a mother working across the entire North of the region I was having trouble getting something sorted out. James could not have been more helpful. I have been amazed at his skill set and ability to come up with immediate answers to my problem. I am happy to stay with Kia now for the significant future due to James and his amazing service.”

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(Jennings Kia Stockton) - Posted 6 years ago

“Ian the salesman was very helpful in me buying my car ..explained everything about my new car full marks to him 5star”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“They sold me the Car I.d been looking for the service I got from all the Staff was first class I.m very Happy with the Car I bought as I got my Hyundai i10 Automatic I've not Received any word from Hyundai that I.m the new owner of the Car And that the remainder of the 5year warranty as now been past on to me”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Once again I received excellent customer service from Jennings at South Shields, my part-ex and new car sale went very smoothly”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Great customer service as always. Good test drive and accommodating on pick up time.”

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(Jennings Ford Stockton) - Posted 6 years ago

“great service from my agent Steve Ternant after changing my car after only 3months steve helped me with a new deal and new car and I couldn't be happier with the service and help he gave me.. highly recommend Jennings and Steve anytime.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Great communication from the start.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“I travelled 340miles to purchase One of Jennings perfectly optioned Ex demonstrator Seat Leon and I couldn’t be happier. A few hiccups with the car but I can’t fault how well my concerns were put to rest, we all know issues can arise, but the difference is how they are resolved! Craig and the team really know how to wow their customers! If only they were local enough to carry out the servicing for my car too!”

Jennings Motor Group 5 star review on 10th July 2018

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(Jennings SEAT Middlesbrough) - Posted 6 years ago

“Good service and friendly staff”

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(Jennings SEAT Middlesbrough) - Posted 6 years ago

“From the start to the finish Ed made the purchase of my new car very easy.I never felt under pressure to buy.He was extremely understanding that I was nervous about changing cars.I don't enjoy driving new cars and Ed drove me to a quiet area so I could test drive a polo where the traffic was at a minimum. The sale went ahead with no complications and when we picked up my new car everything was ready to go. Thank you Jennings for good service and a BIG thank you to Ed McCarthy at South Shields for being so patient with me”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“i went to my appointment and it was spot on time”

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(Jennings Mazda Washington) - Posted 6 years ago

“Richard White treated us with care and consideration when purchasing our car from Jennings Kia at Washington”

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(Jennings Mazda Washington) - Posted 6 years ago

“Bought a new Mazda in May 2018. Natalee at Jennings Sunderland was very helpful and friendly every step of the way, from initial questions and test drive, through to purchasing my new car and handover. Very impressed with the whole experience!”

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(Jennings Mazda Sunderland) - Posted 6 years ago

“Good quality used cars”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“As always I had a pleasant experience with Jennings Gateshead, I came in to get my car serviced and to talk about lowering my monthly cost. After a short conversation with salesman I was very happy with my choice in getting a new car which provided the service I need and also lowered my monthly costs.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Excellent service Knowlegble, efficient and friendly salesman. Nothing is too much trouble. All options discussed and clear guidance given.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Helpful staff throughout process”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Purchased a car through Ford direct at Jennings. The service was excellent from start to finish. I would definitely use Jennings and Ford direct again.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“All staff were very friendly and helpful and listened to our requirements then helped us to get the deal we wanted. We can't praise them highly enough.”

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(Jennings Ford Stockton) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews